What the UX?

Hosted by Greg, Chris, and Divyen

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Latest episode

Apr 2026

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EN-GB

About the show

The Podcast where UX Designers Chris, Divyen and Greg discuss some of the lesser talked about realities of working as a designer in UX. Each episode they'll pick a topic and ask the question; What the UX?

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27 recent

April 19, 202628 min

23. Who killed the design process?

Timestamps:00:21 - The origins of the clickbait claim and the podcast’s real message02:06 - Why the episode felt like a sales pitch and the critique of AI hype03:15 - How design is an evolving process not a fixed formula05:04 - The misconception of the design process as a rigid manual06:11 - The significance of the double diamond framework in modern design07:07 - How tools like Figma continue to support traditional and innovative workflows08:27 - AI's limitations in decision-making and human judgment09:28 - The context of AI adoption across different industries and company sizes10:06 - Bubble thinking: Silicon Valley bias vs enterprise realities12:45 - Critical thinking, design crits, and maintaining human oversight14:35 - How AI might flip the standard design sequence16:07 - The evolution of prototyping: Cheaper, faster, but still human-driven18:09 - The opportunity for design to play a strategic, coaching role19:28 - Creating overwhelming options and data-driven decision paralysis20:42 - The ethics of AI, automation, and moral considerations22:23 - The AI-driven vending machine as a metaphor for automation23:48 - The limitations of current design tools like Figma28:15 - The battle between tactile creativity and AI-supported design31:54 - Growing skepticism of "loyalty" to tools, not processes33:00 - The role of stories, hype, and storytelling in design narratives35:00 - Why “long live the design process” remains relevant36:34 - Wrap-up: The value of structured processes and critical human involvement

February 7, 202625 min

22. Why is Systems Thinking so important?

In this episode, we delve into the concept of systems thinking, particularly in the context of UX design. The episode concludes with reflections on the increasing relevance of systems thinking in addressing design challenges.

January 17, 202625 min

21. How do we intentionally grow as Designers in 2026?

in this episode, Chris, Greg, and Divyen kick off the new year with a light-hearted discussion about personal development plans for 2026. TakeawaysFocus on enhancing your strengths, not just fixing weaknesses.AI can be a tool for strategic growth, not an end in itself.Creativity is essential in a tech-driven world.Intentionality is key in personal and professional development.Consider the impact of technology on creativity and human experience.Chapters00:00 Reflections on UX and New Year Resolutions00:55 AI and Skill Development for 202602:24 Strengths-Based Development Planning05:04 Feedback and Self-Reflection in Design07:32 Navigating Self-Criticism and Growth11:40 Navigating Self-Doubt and Imposter Syndrome13:25 Leveraging AI as a Strategic Tool14:48 The Importance of Systems Thinking in Design15:50 Creativity in Design: Beyond the Interface18:23 The Future of Creativity in a Digital World21:29 The Impact of Screen Addiction on Society22:35 Exploring Non-Tech Skills and Wholesome Creativity

December 28, 202524 min

20. (Part 4) Twenty realities of working in UX (16-20)

We’re marking 20 episodes by cramming 20 'realities of working in UX' into the next 4 shows.In this final Part 4 we discuss the responsibilities of designers, the importance of storytelling, navigating company loyalty, the necessity of continuous learning, and the impact of AI on design careers.ChaptersDesigner responsibilities extend beyond the interfaceStorytelling is a skill that’s very necessary to designersYou don’t owe your company anythingYou have to make time for learningAI won’t take your job

December 9, 202538 min

20. (Part 3) Twenty realities of working in UX (11-15)

We’re marking 20 episodes by cramming 20 'realities of working in UX' into the next 4 shows.In Part 3 we discuss more themes related to UX design, including the challenges of agile methodology, Figma, and the balance between UX and UI design.ChaptersTrue Agile is a mythYou can be a great designer and not know how to use FigmaDesign thinking isn’t the only way of achieving great resultsSometimes you have to do stuff you don’t want toThere’s nothing wrong with copying but don’t use it as an excuse to stop creativity

November 29, 202539 min

20. (Part 2) Twenty realities of working in UX (6-10)

We’re marking 20 episodes by cramming 20 'realities of working in UX' into the next 4 shows.In Part 2 we discuss various aspects of UX design, including the challenges of working with internal tools versus customer-facing products, the importance of analytics, and the relevance of the double diamond framework. We also touch on personal experiences, meal deal mishaps, and the significance of collaboration with product managers and engineers. Plus a discussion emphasises the need for designers to take charge of their careers and build relationships within their teams.Chapters00:00 Introduction and Technical Difficulties07:39 6. Does anyone actually use the Double Diamond?15:06 7. Interpreting analytics shouldn’t be hard, but it is24:01 8. Having your main user as the end customer is so different to having your main user as a colleague 30:09 9. Your best friends will be the product manager and the engineering lead 33:22 10. No one will take charge of your career for you

September 30, 202537 min

20. (Part 1) Twenty realities of working in UX (1-5)

We’re marking 20 episodes by cramming 20 'realities of working in UX' into the next 4 shows. This time, we dive into the myths and quirks of UX design—while proving we can still talk some sense (well, mostly).Chapters00:00 Intro02:38 1. People don't know what we do09:07 2. Everyone is a Designer13:40 3. You’ll rarely have enough time17:38 4. MVP, more like M-P!29:15 5. Dribbble is lies

August 27, 202540 min

19. How do you manage your own workload?

This episode we share how we each manage our own workload. Everything from calendars, tools, note taking to ensure no balls are dropped?

July 9, 202538 min

18. OKRs, love them or hate them?

This episode we talk about the good, the bad and a few things in between when it comes to everyone's favourite topic, OKRs.

May 25, 202537 min

17. Can you run a workshop?!

UX’ers frequently find themselves in the position of needing input from multiple people. But do workshops live up to their hype? We discuss the good and the bad of facilitating and participating in workshops.