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What It Means: A Forrester Podcast

What It Means: A Forrester Podcast

Hosted by Forrester

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Episodes

100

Latest episode

May 2026

Language

EN-US

About the show

Each episode of the What It Means podcast features Forrester analysts providing their unique perspective on the latest news and trends impacting marketing, CX, and technology leaders.

Listen to episodes

60 recent
May 21, 202631 min

Are You A Better Manager Than A Bot?

This is a recently recorded classic that asked a question many leaders are now living with. As AI tools become part of day-to-day management, this conversation clarifies where AI can help and where human judgment still makes the difference. We hope you enjoy this episode.

May 7, 202627 min

Put Employees At The Center Of Your AI Strategy

This episode was recorded previously, but it has aged exceptionally well. As AI becomes embedded in everyday work, the reminder that success depends on people, not just technology, is even more important now than when we first recorded it. We hope you enjoy this episode.

April 23, 202621 min

Get Your AI Aligned

This is a classic episode recorded earlier in our AI journey, but its core idea has only grown more relevant. As organizations move from experimenting with AI to running it at scale, the need to align AI by design has become a business imperative. We hope you enjoy this episode.

April 9, 202617 min

How Can B2B Marketers Adapt To Changing Search Behaviors?

We recorded this episode earlier, but its insights have only sharpened with time. As AI reshapes how buyers discover information and conversations continue at Forrester’s B2B Summit event, this episode offers timely perspective on what marketers must rethink. We hope you enjoy this episode.

March 26, 202634 min

Product Experts Gain New Clout Among B2B Buyers

This is a classic episode that feels even more relevant today. As B2B leaders prepare for the Forrester B2B Summit, its focus on expertise and credibility speaks directly to how trust is earned in today’s buying environment. We hope you enjoy this episode.

March 12, 202629 min

Taming B2B Buying Mayhem

This episode is quickly becoming a classic for B2B leaders. As we head into the Forrester B2B Summit, its perspective on buying networks and modern buying complexity is still essential listening for anyone focused on growth. We hope you enjoy this episode.

February 19, 20261 min

What It Means Takes A Hiatus

Our flagship podcast is on pause as we think about what comes next and how we can best bring our insights to life in an era of nonstop change.

February 5, 2026

Southwest’s CX Soars, WhatsApp’s New Moves, AI’s Energy Puzzle

Discover how Southwest Airlines nails its customer experience, the latest updates to WhatsApp for Business, and how AI is solving its own energy challenges.

January 22, 2026

AI’s Impact On The B2B Buying Cycle, Healthcare, And US Jobs

Find out how AI is being used by B2B buyers and healthcare consumers, and get the latest forecast on the impact of AI on US jobs.

January 8, 202627 min

Women In Security, Holiday Shopping Trends, AI Agents In Content

Happy New Year! We kick off 2026 by unpacking lessons from 2025 and what they signal for the year ahead. This episode brings together security, marketing, and content leaders’ perspectives so you can act with confidence.

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