What Counts?

Hosted by TrailBlazer Consulting, LLC

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Episodes

136

Latest episode

Jun 2026

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About the show

Welcome to What Counts? by TrailBlazer Consulting. The hosts, Maura Dunn and Lee Karas bring over 30 years of experience consulting with public and private organizations across industries including energy, biotech, manufacturing, and technology. We discuss proven solutions developed working with companies to solve their information and data management challenges. The typical What Counts? episode is around 15 minutes long, and each episode focuses on one aspect of information, data, or records management. We provide insight into practical ways to assess, evaluate, recommend, implement, and monitor records and information management programs – and we illustrate our ideas with anecdotes and case studies drawn from our clients. Look us up on the web at www.TrailBlazer.us.com. Or, send us an email at Info@TrailBlazer.us.com.

Listen to episodes

60 recent

March 10, 202510 min

Infrastructure: Devils in the Details - E103

2025 Episode 103 – The devils in the details when it comes to infrastructure. Following along with the components of TrailBlazer’s Information Design framework, we cover the base component - Infrastructure. Where are the devils in the details when it comes to Infrastructure? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they explain where devils in the details hide when it comes to Infrastructure. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:10:24.

February 24, 202515 min

Applications: Devils in the Details - E102

2025 Episode 102 – The devils in the details when it comes to applications. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called Applications. Where are the devils in the details when it comes to Applications? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they explain where devils in the details hide when it comes to Applications. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

February 10, 202515 min

Data | Content: Devils in the Details - E101

2025 Episode 101 – The devils in the details when it comes to data | content. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called Data | Content. Where are the devils in the details when it comes to Data | Content? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they give a slightly cautionary tale on how the devils can be in the details when it comes to Data | Content. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

January 27, 202514 min

What Counts Episode 100 - E100

2025 Episode 100 – We took a break from the current subject matter and pulled together this celebratory What Counts Episode 100. We take a look back at some of the most viewed What Counts episodes. Additionally, we provide insight on who we are doing this podcast for and how you can use the information at your own organization. Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they celebrate their 100 episode by recapping the past 99 episodes. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

January 13, 202512 min

Process: Devils in the Details - E99

2024 Episode 99 – The devils in the details when it comes to process. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called process. Where are the devils in the details when it comes to process? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they discuss how different companies feel about documenting processes. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

January 3, 202512 min

Policy: Devils in the Details - E98

2024 Episode 98 – Where do the devils in the details hide when it comes to policy implementation? This episode explains policy-related devils in the details making it clear what to watch out for when creating or modifying company policies. Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they provide recommendations and certain pitfalls to watch out for when implementing IG policies. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:11:56

December 16, 202413 min

Governance Devils and Details - E97

2024 Episode 97 - Details are important in information governance planning and implementation. Based off the TrailBlazer Framework, explained in Episode 96, we dive further into the devils in the details when it comes to Governance. This episode ‘Governance Devils and Details’ gives you insights into the important considerations for setting up your information governance. Join IG Consultants, Maura Dunn and Lee Karas, as they help establish the governance section of an information governance program. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

December 3, 202410 min

Details Are Important In Information Governance - E96

2024 Episode 96 - Details are important in information governance planning and implementation. The devils are in the details when it comes to trying to get information governance activities moving forward in your organization. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they use the TrailBlazer Framework to help explain where the devils in the details can hide. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

November 18, 202420 min

Strange Information Governance Moments - E95

2024 Episode 95 - Some of our strange information governance moments over the years. We talk about our strange moments in information governance but would love to hear from you. Drop us a line at info@trailbazer.us.com and tell us about your strangest information governance moments.

November 4, 202418 min

The Artificial Intelligence (AI) Episode - E94

2024 Episode 94 – Artificial Intelligence (AI) and how it can help the Information Governance Professional. We have come a long way from the days of autoclassification in records management. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give their opinion on the good and bad of Artificial Intelligence (AI). Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.