Workplace Incivility: The Real Cost of Rudeness and How Leaders Can Fix It with John O'Brien
Dr. John O'. Brien joins the show to discuss the real-world impact of rudeness and incivility in both the workplace and at home. Discover the science, strategies, and cultural influences behind everyday interactions.Defining incivility and its unintentional vs. intentional aspectsThe psychological and physical effects of rudeness on individuals and teamsHow virtual communication can fuel misunderstandings and negative reactionsThe role of culture, region, and generational factors in perceived rudenessPractical techniques for leaders and individuals to address and reduce incivilityLearn more about Dr. O'Brien:Today’s guest is Dr. John O’Brien, is a psychologist, professional speaker, executive coach, and author based in Portland, Maine. John’s work focuses on helping people and organizations bring more civility, calm, and compassion into everyday life. He is the author of “Rudeness Rehab: Reclaiming Civility in the Workplace and Your Home Space”, a book that blends humor, heart, and science to explore how we can stay grounded and kind—even when stress runs high. John’s engaging style and practical insights have made him a trusted voice on emotional well-being, communication, and personal resilience.Contact him here: https://linktr.ee/activatesuccessSave your seat today at the Power of Your People Leadership Summit! Support the showTo learn more about Kimberly J Benoit or how you can work with her, check out her website, kimberlyjbenoit.com, or find her on LinkedIn.➡ NEXT STEPS👋 Say hi on Instagram and and share your favorite takeaway from this episode in your stories. Be sure to tag @kimberlyjbenoit so I can say HI!📖 Purchase a copy of We've All Done It: Getting Real About the Role We Each Play in a Toxic Workplace HERE!📆 Book a call to discuss how we can work together. 😍 Loving the show? Hit subscribe/follow so you don’t miss out on more podcasting tips. Have comments or questions about this episode, send them to podcast@kimberlyjbenoit.com.Special thanks to Esplanade Studios for mastering support & Melissa Argyle Designs. Music by Denys Kyshchuk from Pixabay#leadership #wevealldoneit #professionaldevelopment




