Values Matter

Hosted by BankPlus

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Latest episode

Jun 2026

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About the show

With the exciting growth of BankPlus – both geographically and in number of employees – it's become even more important for us to stay connected, engaged, and supported. "Values Matter: A BankPlus Cultural Podcast" was created to share the workplace culture of the BankPlus TEAM with both brand new and long-time employees. It is our goal for this podcast to be both engaging and enlightening and to help employees feel connected to one another and to BankPlus.

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39 recent

June 1, 2026Episode 3833 min

Keeping It BankPlus: Communication, Culture, and Community as We Grow

In this special edition of Values Matter, the conversation turns inward as the team reflects on what keeps BankPlus strong from the inside out. From customer service and email communication to culture leadership, brand consistency, and growth, this episode highlights how clear messaging, active listening, and shared values help BankPlus stay personal, connected, and community-minded. It is a thoughtful conversation about serving people well, supporting one another, and making sure that as BankPlus grows, it still feels like family.

April 1, 2026Episode 3725 min

More Than Marketing: Amanda Turner on Culture, Consistency, and the Heart of BankPlus

In this episode of Values Matter, Amanda Turner shares how a career that started with dreams of broadcast journalism led her into banking—and why she now sees BankPlus as a place where people can grow, lead, and build a lasting career. She talks about the real work behind marketing, the importance of consistent internal communication, what high performance truly looks like, and how strong culture helps every team member make a bigger impact. The conversation is thoughtful, practical, and personal, with plenty of humor along the way—including a memorable high school mix-up involving a "touch free" car wash.

March 4, 2026Episode 3628 min

Leading with Respect: Building Trust, Teams, and Culture Across the Bank

In this episode of Values Matter, the conversation heads to Louisiana as Brandie Murphy shares her journey through nearly three decades in banking and what leadership looks like when teamwork, respect, and trust take center stage. From navigating difficult transitions to empowering others to make confident decisions, Brandie offers a refreshing, honest perspective on building strong teams and lasting culture. You'll hear stories about learning through hard moments, the power of listening more than speaking, and why the people you work alongside often matter more than anything else. Along the way, the team shares laughs, leadership insights, and one unforgettable raccoon encounter that perfectly captures Brandy's down-to-earth style. This episode is a reminder that culture isn't created in meetings — it's built every day through how we lead, support, and show up for one another.

February 11, 2026Episode 3524 min

Banking Built on Relationships: Chris Roberts on Culture, Trust & the Future of BankPlus

In this episode of Values Matter, Chris Roberts shares how relationships, service, and trust have shaped his 20+ year career in banking and his 12 years at BankPlus. From building lifelong customer connections and defining what it truly means to be "high performing," to serving the Mississippi Bankers Association and preparing for the future of digital banking, Chris offers thoughtful insight into why culture matters as much as numbers. This conversation highlights servant leadership, teamwork across departments, and how BankPlus continues to grow without losing its community-first heart.

January 13, 2026Episode 3426 min

Angie Carr on Service, Loyalty, and Why Values Still Matter

What does it look like to build a career on faithfulness, service, and showing up every single day? In this episode of Values Matter, we sit down with Angie Carr—BankPlus' unofficial "Miss Congeniality"—to hear her remarkable journey from a family business to 38 years at Kroger and 15 years at BankPlus. Angie shares why customer service is more than a skill, how teamwork carried the bank through mergers and change, and why grace, loyalty, and hard work still pay off. This is a powerful reminder that success isn't about titles—it's about people.

December 10, 2025Episode 3331 min

Closing the Year with Gratitude: Holiday Traditions, Culture Wins & What's Ahead for BankPlus

In this special year-end episode of Values Matter, Eric Eden, Mary Stratton Smith, and Shari Thompson gather to reflect on a season filled with change, growth, and community. From Thanksgiving rituals and Christmas traditions to New Year anxieties and ambitions, the team opens up about how they balance work, family, and rest during the holidays. They also highlight major accomplishments across BankPlus—culture leadership milestones, new technology initiatives, customer-focused improvements, and the continued growth of The Source network for women in business. With gratitude for the past year and excitement for what's ahead in 2026, this warm and candid conversation celebrates the people, values, and shared experiences that make BankPlus feel like family.

November 5, 2025Episode 3227 min

Rooted in the Community, Driven by Excellence: Brent Waldrop on Servant Leadership at BankPlus

What happens when you combine deep local roots, a passion for people, and a relentless pursuit of excellence? In this energizing episode of Values Matter, Regional President Brent Waldrop shares how his Tupelo-born team helped BankPlus grow from zero branches in Northeast Mississippi to a thriving regional presence. From building customer trust in a competitive market to cultivating high-performing teams through prayer, culture, and consistency, Brent offers a compelling look into what makes BankPlus different—and why that difference matters. He shares stories about motivating his team, reciting values every Monday, the power of small-town visibility, and yes—even a laugh about cycling in "leotards." A must-listen for anyone curious about authentic leadership, community-driven banking, and living your values out loud.

October 7, 2025Episode 3120 min

Passion, People, and Teamwork: Dexter Young's 21 Years at BankPlus

What does it take to thrive in banking for over three decades? In this episode of Values Matter, Eric Eaton and Mary Straton Smith sit down with Dexter Young of the Gluckstadt office to uncover the secret to his 21-year journey at BankPlus. From witnessing the industry's transformation—from the days before debit cards to today's digital innovations—to building lifelong customer relationships, Dexter shares how passion, teamwork, and community have shaped his career. Along the way, he reflects on lessons learned, myths about banking, and the culture that has kept him at BankPlus. With humor, insight, and heart, Dexter reminds us why values truly matter in business and life.

June 4, 2025Episode 3028 min

Back to the Bank: Lisa Browning's Journey Home and the Future of Branch Support

What does it mean to come home—both professionally and personally? In this spring edition of Values Matter, Lisa Browning shares her heartfelt journey from helping launch BankPlus' Madison County branches in the late '90s to returning decades later as a leader in the newly formed Branch Administration department. With warmth and wisdom, Lisa reflects on her 22+ year career, the resilience of retail banking, and the power of communication across a growing organization. Whether she's reducing cash levels or encouraging new associates, Lisa is building bridges across the BankPlus family—one conversation at a time.

May 7, 2025Episode 2934 min

From Retail to Real Impact: Kevin Schiffman's Journey to High Performance at BankPlus

In this episode of Values Matter, Kevin Schiffman shares his unconventional path from managing RadioShack stores to leading business intelligence at BankPlus. With humor and humility, Kevin opens up about redefining success, the importance of serving internal customers, and the power of continuous learning. He reflects on the future of banking, the value of culture, and what it means to be a high performer in a tech-forward organization. Whether you're a seasoned team member or just starting out, Kevin's insights offer a fresh perspective on growth, mentorship, and making a lasting difference.