Up In My Business

Hosted by Lex Lancaster

Business Entrepreneurship Technology Health Fitness

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Episodes

194

Latest episode

Oct 2026

Language

EN-US

About the show

Up in My Business is hosted by Dr. Alexis Lancaster, PT, DPT, known as Lex Lancaster of Lex Lancaster Creative Co. Up In My Business gives health and wellness professionals an inside look at all things tech, business, and Lex's life as a physical therapist turned digital operations expert. You’ll hear all about her lessons as a business owner, the ins and outs of tech for your business, and so much more. From SEO, websites, and email marketing to automations, launches, and copywriting, Lex has got you covered.

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60 recent

October 12, 2026Episode 19430 min

Episode 194: What to Ask Before You Say Yes to an Agency (Or Service Provider)

Summary In this episode, I’m walking you through the questions I think you should ask a service provider before you decide to work with them, specifically for websites, SEO, and ads. Before I dive in, I share a LextroMind update (applications open in December for a January start), let you know I’m booking all big projects into 2027, and talk about how much I’m loving collaborating with Shante on client sites. I also get real about a rough week, including a trip to urgent care. Then I get into the main topic, which came from an Instagram post about my radius policy and why I don’t work with the same type of provider in the same town. I cover questions about AI, conflicts of interest, who owns your accounts, what happens when you part ways, ad spend, reporting, who actually does the work, communication, references, and where your assets are being built. Everyone has a different process, and that’s okay. You just have to choose the variance you’re comfortable with, and you can’t do that if you don’t know what to ask. What I Talked About LextroMind update : applications open in December for a January start Booking all big projects into 2027 and collaborating with Shante on client sites Why I have a radius policy and don’t work with competitors in the same town Asking about AI, conflicts of interest, and who owns your accounts What happens when you part ways, how ad spend is separated, and how reporting works Where your assets and landing pages are built, and choosing the variance you’re okay with **Get on The LextroMind Waitlist! Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

October 5, 2026Episode 19322 min

Episode 193: Near Me Keywords (It's Not About Putting "Near Me" on Your Website)

Summary In this episode, I'm talking all about near me keywords and how to actually come up in local searches. Before I dive in, I catch you up on life: another Southern California heat wave, hosting both my family and Shante's family last week, and how being out of routine has my body flaring up as I keep working on managing my inflammation and swelling. I also share that I'm shifting toward more free and lower ticket education, including posting more helpful tips on social media again. Then I get into the main topic: why stuffing "near me" or your town name all over your website reads as spam to Google, how Google actually uses proximity, relevance, and prominence to rank you for near me searches, and three introductory things you can do right now to improve your chances of showing up locally. What I Talked About Hosting our families and why I build my business to be flexible My plan to put out more free and lower ticket education What near me keywords are and why you should never add them to your website How Google ranks near me searches using proximity, relevance, and prominence Why stuffing your town name everywhere hurts your credibility Three things to do now: consistent name, address, and phone number, a "where to find us" section, and geotagged photos Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

September 28, 2026Episode 19211 min

Episode 192: Instagram Link-In-Bio Suggestions

Summary In this episode, I'm talking about the Instagram link in bio: where to build it, how to keep it updated, and the one thing I see people miss constantly. Build it on your own website instead of Linktree, keep it current, and always include a button that goes straight to your homepage, even when you have a program open for enrollment. What I Talked About Building your link in bio on your own website instead of Linktree Keeping it updated and removing outdated buttons Always including a homepage button, even during a launch Giving people the autonomy to explore beyond your current offer Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

September 21, 2026Episode 19113 min

Episode 191: Blogging Can Help You Get Other Media Inquiries

Summary In this episode, I'm sharing a lesser-known benefit of blogging: your posts can get you featured in larger publications, journals, and the news. I tell the story of a client whose blog posts on a specific population led two people to reach out for features. I also tackle the biggest blocks I hear, like no time, no capacity, or not feeling like a good writer, and explain why you're already educating patients every day and just need to write it down. What I Talked About How a body of work on your website gets you found by journalists and larger publications A client story: blog posts that led to two feature requests Making your posts personal, not generic Common blocks: no time, no capacity, "blogging is dead" Why you don't need to be a "good writer" to start My Monday Minute journey to 100 newsletters Blogging as written patient education Blog vs. social media for brick-and-mortar and online businesses Why I recommend two blog posts a month Blogging as a long-term investment Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

September 14, 2026Episode 19021 min

Episode 190: A Phrase I Love to Help Me Say No (Or Yes!)

Summary In this episode, I share one of my favorite decision-making frameworks: every time you say yes to one thing, you're saying no to something else. Before I get into it, I give a quick life update (it is extremely hot here and I am not okay), share that I started a ceramics class, and give a business update. I'm fully booked, taking on new projects into January and February, and thinking through ways to potentially serve more people. What I Talked About The heat wave hitting our area and why it's a bigger deal here than you'd think Starting a ceramics wheel class and possibly switching to hand-building Trying to make friends at an art studio (everyone has their AirPods in, of course) Business update: fully booked, waitlisted for new websites, booking into Jan/Feb for Google Ads, Meta Ads, and web projects The frustration of not having capacity to help people who've been burned by bad work Ideas I'm noodling on: live webinars and live SEO teaching My time with Emma Jack in 2021 and how she helped me go all-in on my digital business The framework: every time you say yes to something, you're saying no to something else How I actually run through this question: time, energy, mental load, hobbies, finances, and peace Why predictability and energy exchange are always my top priorities A reminder that you get to decide what your business looks like Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

September 7, 2026Episode 18922 min

Episode 189: Discounted Evals and Meta Ads

Summary In this episode, I'm breaking down why I don't recommend running discounted eval ads for cash-based PT clinics. The discounted first session approach pulls in the wrong patients, creates a price transparency problem, and honestly mirrors the kind of healthcare experience most cash-based owners say they left behind. You'll hear my take on the goal of a Meta ad and how it isn't to sell a cheap eval, what happens when you pitch a full-price package after a discounted first visit, and why locking people into a landing page takes away their ability to make an informed healthcare decision. You don't have to discount your services to make ads work, and I'll tell you exactly what to do instead. What I Talked About Personal updates: pottery class, finishing Yesteryear , reading The Wedding People Being at max capacity and why I'm scheduling clients into the new year My Brick app auto-schedule and why I love having hard stops on work access What the actual goal of a Meta ad is, and what it isn't Why a discounted eval pulls in the wrong people and creates a transparency problem The disconnect between a discounted first session and then pitching a full-price package Why locking people into a landing page takes away their ability to make an informed decision What to do instead: awareness-focused ads, transparent pricing, and letting clients come to you ready Links I Mention My Amazon storefront (full camera, lighting setup, mic) Kajabi — affiliate link for 3 months for $99 Descript (transcription and captions) The LextroMind (mentorship program with Shante — enrollment opens end of year) Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

August 31, 2026Episode 18825 min

Episode 188: Tech & Set-Up You Need to Record An Online Course

Summary This week I'm sharing everything I use to record my online courses, from my camera and mic setup to the software I use to record, edit, caption, and host. I also give a quick business and personal update before diving in, and I share why recording a course is actually the easiest part of the whole process. What I Talked About Business update: closed to new clients until 2027 Health update: navigating unexplained allergic reactions Why building an audience comes before recording a course The LextroMind (enrollment opens end of year) Camera, mic, lighting, room treatemnt, software, editing, and more Hosting your course on Kajabi You don't need a perfect setup to begin Links I Mention My Amazon storefront (full camera, lighting setup, mic) Kajabi — affiliate link for 3 months for $99 Descript (transcription and captions) The LextroMind (mentorship program with Shante — enrollment opens end of year) Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

August 24, 2026Episode 18720 min

Episode 187: When Moving Your Website Actually Makes Sense

Summary In this episode, I'm diving into the topic of moving your website from one platform to another and why it's not always the right move. I share which platforms I recommend, why Squarespace is my top pick for health and wellness practitioners, and what it really means when switching platforms feels easy. The short version: if your website is easy to move (energetically and financially), it probably needs more work on it. What I Talked About Which website platforms I actually recommend and why When moving your website does and doesn't make sense The "forever home" concept and why your platform choice matters long-term Why a price increase is not a good reason to switch platforms How content and SEO work tie directly to committing to your platform Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

August 17, 2026Episode 18625 min

Episode 186: Meta Ads for Brick-and-Mortar Practices & What They're Actually For

Summary In this episode, I'm sharing my honest take on Meta ads (Facebook and Instagram) for brick-and-mortar practices. I break down why I don't believe Meta ads alone can fill your schedule, what they're actually useful for, and the order of marketing operations I recommend. I also share a quick life and business update, including that I'm nearly booked out for large projects through the end of the year. What I Talked About Why word-of-mouth and SEO should come before paid ads Google Ads vs. Meta Ads for brick-and-mortar clinics Why Meta ads are interruption marketing, not intent-based The real purpose of Meta ads: brand and service awareness How multiple marketing channels work together to actually fill your schedule Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram

August 10, 2026Episode 18521 min

Episode 185: Legal Documents Your Website Needs And What They Mean

Summary In this episode, I'm keeping things light and talking about something I get asked about all the time- legal documents for your website. Before diving in, I share a quick life update: it's August and I'm already planning ahead for fall, which always brings a wave of inquiries. Most of my business is retainer clients at this point (some since 2021!), so spots are limited, and I'm booking into October and November. The main topic is the four legal documents most website owners need, what they do, and why they matter. This comes with a big disclaimer that I'm not a lawyer and everything I share is from experience building websites and learning from legal professionals over the years. Consult with your own lawyer accordingly. What I Talked About Fall business planning and booking timelines The nature of my retainer client relationships and why clients stay long-term The Bear and Ted Lasso as my current TV watches The four legal documents every website owner should consider: Privacy Policy — legally required; tells visitors what data you collect and how you use it Terms & Conditions — not legally required but highly recommended; protects you and sets rules for how people interact with your site Medical Disclaimer — important if you publish health/PT content and don't want readers to mistake it for medical advice Accessibility Statement — an emerging area of legal risk; shows good faith effort toward an accessible website Accessibility plugins (ElfSite and UserWay) as practical tools Why I don't recommend using AI to write legal documents How to add legal pages to your website (blank page + footer link) Course terms and conditions as an additional document if you sell digital products Legal Template Links Please note: these are affiliate links. Sam Vander Wielen General templates link Website Bundle (privacy policy, terms and conditions, disclaimer) Accessibility template The Creative Law Shop They offer website legal documents as well as a portal where contracts can be built for you. Use the code LEX10 to save 10%. Check out their templates here . Accessibility Tool Links Elfsight (use the code LEX30 to save 30%!) - I also use this for the Google Review plugin Userway Work with me + learn more! Looking for help with tech & software and want to get started on the right foot? I offer FREE discovery calls. Click here to book . Check out my website: Lex Lancaster Creative Co. Connect with me on Instagram