Unraveling IT: Expert Tech Talks

Hosted by Corsica Technologies

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Oct 2026

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About the show

Whether you're an IT enthusiast, a seasoned professional, or someone looking to gain an edge in business through tech, this is the podcast you've been waiting for. Every episode brings together leading experts, innovative thinkers, and seasoned pros who shed light on the latest IT trends, breakthroughs, and best practices. We explore everything from cloud computing, cybersecurity, and software development to the transformative role IT plays in businesses. Gain actionable insights, learn about the tools that can propel your business forward, and demystify the complexities of the tech realm.

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52 recent

October 22, 2026Episode 5227 min

Is Your IT Provider Ready for AI? What the MSP Trust Gap Report Reveals (Episode 52)

Most organizations trust their managed service provider. A lot of them are still looking around anyway. That's the central finding of the MSP Trust Gap Report , Corsica's research of 600 IT leaders. More than 85% trust the work their provider is doing today, yet 65% are open to, or quietly shopping for, what comes next. In this LinkedIn Live recording, Corsica CEO Brian Harmison talks with cybersecurity expert Chuck Brooks about what's behind the gap, and what it means for how organizations choose and evaluate technology partners. The short version: trust hasn't gone away. Confidence in the future has. Leaders are being asked by their boards to be AI experts and answer hard questions about how safe the business is. When their provider can't talk about AI readiness, cybersecurity, data integration, and business strategy, they start listening to someone who can. In this episode: The headline numbers: 85%+ trust their provider, 65% are open or silently shopping, and fewer than 30% say they will definitely switch Trust vs. confidence, and why break/fix and SLAs are now table stakes Why AI is a bigger shift than the move to the cloud, and why "our board decided we need AI" isn't a strategy Shadow AI is 100% real: why governance and acceptable use must be led from the C-suite The most overlooked question in AI adoption: where does your data live, and who can access it? Why attackers favor nights, weekends, and holidays, and what "always on" coverage means Why best-of-breed security stacks turn into fragmented, undocumented tools for SMBs How to evaluate a partner: predictable pricing, practical steps, data integration, and real AI examples About the guest: Brian Harmison is CEO of Corsica Technologies, with 15 years in cybersecurity and IT helping businesses of all sizes plan and execute their technology strategies. About the host: Chuck Brooks has a long career in the private and public sectors, including the Department of Homeland Security and Voice of America, and has taught cybersecurity risk management at Georgetown University for eight years. Wondering whether your technology partner is ready for what's next? Download the MSP Trust Gap Report → https://corsicatech.com/resources/msp-trust-gap-report/

October 9, 2026Episode 5129 min

From Navy Email to M365 E7: A 30-Year Microsoft Journey (Episode 51)

Most businesses have Microsoft 365. Far fewer know what their license actually includes. Corsica 's Microsoft practice lead John Joyner , a 20-year Microsoft MVP and retired U.S. Navy Lieutenant Commander, joins Garrett Wiesenberg to break down the E3, E5, and E7 suites, Business Premium for smaller companies, and what each tier means for security, management, and AI. John opens with how he got started: bringing email and internet access to 3,500 sailors on the USS Carl Vinson in the mid-1990s, and the 80% drop in emergency Red Cross messages that followed. From there they get practical: why Microsoft 365 is not Office 365, how Defender for Office, Endpoint, Identity, and XDR work as one system, what companies under 300 users get (and miss) with Business Premium, and how the Defender Suite add-on closes the gap. They finish with E7: Copilot, Agent 365, and why governing AI agents matters even if you haven't deployed any. Learn more about M365 on our Blog: ISOC in Microsoft Defender: What You Need to Know

September 22, 2026Episode 5026 min

The Future of EDI in the Electrical Industry with IDEA (Episode 50)

AI is everywhere — but it's not going to replace EDI . That's the message from Mike Wentz , VP of Sales & Marketing at IDEA , who joins Corsica Technologies VP of Sales Daniel Goffen to unpack a partnership built for the electrical channel — and 45 years of watching automation evolve from a back-room function to the backbone of B2B commerce. Mike and Daniel dig into why the electrical industry was one of the first to adopt EDI (and why transaction volumes are still growing), the "triangle" behind every data integration — trading partner, ERP, and the middleware translating between them — and why the retirement wave is pushing mid-market distributors toward co-managed EDI: expert coverage that shows up every day, doesn't take vacations, and doesn't get sick. Plus: how point-of-sale analytics can flag a trading partner relationship in trouble before your sales team knows it, a first look at Nudge, IDEA's new AI sales assistant, and why EDI belongs on the revenue agenda — not just IT's. About the Corsica + IDEA partnership: Read the press release Learn more 🔗 corsicatech.com | idea4industry.com

September 10, 2026Episode 4922 min

Why Logs and Metrics ALONE Don't Make Your Cloud Observable (Episode 49)

Enabling logs and collecting metrics doesn't automatically make your system observable; and most teams find that out the hard way , mid-outage. In this episode of Unraveling IT: Expert Tech Talks, Garrett Wiesenberg sits down with Khushboo Nigam , Principal Cloud Architect at Oracle, to unpack what organizations really mean when they say "we need a cloud strategy." Khushboo has spent eight years guiding enterprises onto Oracle Cloud, with the last five focused on observability and management — so she's seen every migration mistake there is to make. They cover: When lift-and-shift is the right call — and why treating it as the final destination imports your old technical debt into a new platform The networking and architecture decisions that are nearly impossible to unwind later How to balance executive pressure for speed with the governance that prevents surprise cloud bills Why observability must be a day-one design component, not a post-outage scramble Where AI genuinely helps cloud operations today (plain-language log analysis, faster root cause) — and why autonomous, agentic remediation in production still deserves caution Catch the full episode above, or jump to a chapter. For help building a cloud strategy your team can actually sustain, talk to Corsica Technologies . RELATED RESOURCES Explore Corsica's cloud services: https://corsicatech.com/services/managed-it-support/cloud-system-management/ Managed Cloud Security Services: What You Need to Know https://corsicatech.com/blog/cloud-security-managed-services/ Cloud Data Integration: How to Find a Right-Sized Solution https://corsicatech.com/blog/cloud-data-integration/ Cloud Security Tips: Common Questions and Answers https://corsicatech.com/blog/cloud-security-tips/ 🔔 Subscribe for more expert tech talks for IT leaders. Unraveling IT is brought to you by Corsica Technologies, a managed IT and cybersecurity services provider helping mid-market organizations plan, migrate, and operate with confidence. Learn more at corsicatech.com .

August 18, 2026Episode 4832 min

Scaling IT Across Borders with Jackson Square Aviation (Episode 48)

When a company goes global, IT and security stop being a support function and become the operating backbone of the business. In this episode of Unraveling IT , Corsica's Peter Rodenhauser sits down with Jonathan Santos, SVP of Information Services, Technology & Governance at Jackson Square Aviation , a global commercial aircraft leasing leader operating across 32 countries with a $13B fleet. Jonathan shares hard-won lessons from scaling IT internationally: why "good enough" infrastructure breaks under growth, how technical debt compounds like a virus, what boards actually want to hear about cyber risk, and how to make audits uneventful. The throughline? Growth isn't about shiny new systems. It's about fewer surprises. RELATED RESOURCES Explore Corsica Secure: https://corsicatech.com/services/corsica-secure/ Check out other Corsica Success Stories: https://corsicatech.com/client-success-stories/ 🔔 Subscribe for more expert tech talks for IT leaders.

July 13, 2026Episode 4734 min

How Attackers Are Beating MFA (and What to Do About It) (Episode 47)

Multi-factor authentication (MFA) has long been considered a cornerstone of cybersecurity—but what if it’s no longer enough? In this episode, we explore how attackers are evolving their tactics to bypass traditional MFA protections using sophisticated yet widely accessible methods. From real-time “attacker-in-the-middle” workflows to AI-powered phishing campaigns, the threat landscape is shifting faster than most organizations realize. You’ll learn why common assumptions about MFA can create blind spots, how identity-based attacks are spreading across cloud platforms, and what today’s attackers are doing differently to gain access to sensitive systems. Most importantly, we discuss practical strategies to strengthen defenses—including the rise of phishing-resistant MFA, passkeys, and FIDO2 authentication. Whether you’re an IT leader, security professional, or business decision-maker, this conversation will help you rethink your approach to authentication—and prepare for what’s coming next. RELATED RESOURCES Learn more about MFA Fatigue and how to prevent it: https://corsicatech.com/blog/mfa-fatigue-attack/ Phishing-Resistant MFA Services: https://corsicatech.com/services/phishing-resistant-mfa/ Phishing-Resistant MFA brochure: https://corsicatech.com/resources/phishing-resistant-mfa-brochure/ 🔔 Subscribe for more expert tech talks for IT leaders.

June 10, 2026Episode 4635 min

34 Years as a CIO: What Cyber Resilience Really Takes (Episode 46)

What does it actually take to keep a 1,350-person firm secure , resilient, and ahead of the curve for 34 years? In this episode of Unraveling IT, host Bush Williams sits down with Andy Knauf, CIO and VP at Mead & Hunt — a 125-year-old national engineering and architecture firm — and the company's very first IT hire back in 1990. Andy has watched Mead & Hunt grow from a single office of 85 people to more than 60 offices, navigating every major shift along the way: mainframes to cloud , perimeter defense to a modern SOC , and now the AI era . He and Bush dig into why he chose to outsource security operations instead of hiring a single "head of security," how regular MDR reviews changed his relationship with the board, the bleeding-edge mistakes that taught him resilience, and why he thinks resisting AI is exactly like the holdouts who refused to give up their drafting tables. Honest, practical, and refreshingly free of hype — this is what three-plus decades in the CIO chair really sounds like. RELATED RESOURCES Learn more about Mead & Hunt: https://meadhunt.com/ Read Mead & Hunt's Client Success Story: https://corsicatech.com/resources/managed-cybersecurity-case-study-engineering-construction/ CMMC Compliance Services: https://corsicatech.com/services/cmmc-compliance-services/ Secure your business 24/7: https://corsicatech.com/services/managed-cyber-security/ 🔔 Subscribe for more expert tech talks for IT leaders.

April 28, 2026Episode 4517 min

Modernizing EDI: Solving Data Integration for Mid-Sized Businesses (Episode 45)

For many mid-market companies, EDI is the technology everyone depends on, but few people want to manage. In this episode of Unraveling IT: Expert Tech Talks, host Peter Rodenhauser sits down with Jordan Verhulst, Data Integration Engineer at Corsica Technologies, for a practical conversation about the evolving world of EDI, data integration , and modernization. Jordan shares what he has learned from more than 15 years in the field, starting with support for EDI environments and growing into complex integration work across a wide range of platforms and business needs. He explains why many companies still struggle with aging systems, custom maps, partner-specific requirements, limited visibility, and manual processes that turn routine changes into major projects. The conversation explores why mid-market organizations often fall into a difficult gap: they have real complexity and growing transaction volumes, but may not have the internal EDI teams, budgets, or enterprise-scale resources needed to manage everything effectively. That gap makes the right combination of technology, support, business context, and managed services increasingly important. Peter and Jordan also discuss how APIs, larger data volumes, and AI are changing the integration landscape. From validating outputs during migrations to spotting patterns in recurring errors, AI is beginning to create new efficiencies for EDI teams, even as the field is still early in its adoption. If your organization relies on EDI to keep orders, shipments, invoices, and partner relationships moving, this episode will help you understand what is changing, what still causes pain, and why visibility should be the first step in any modernization strategy.

March 19, 2026Episode 4425 min

Scaling Businesses with AI-Powered Analysis (Episode 44)

In this episode of Unraveling IT: Expert Tech Talks, Garrett Wiesenberg welcomes Drew Wiard, a commercial real estate investor who proves you don’t need to be an IT expert to use technology effectively. Drew shares how he evolved from buying single rental properties to acquiring industrial facilities and businesses, all while refining a highly analytical, data‑first approach. He explains how AI‑enhanced spreadsheets reduce underwriting bottlenecks, why volume matters in today’s market, and how removing emotion from investments protects both personal and investor capital. The conversation also explores cybersecurity realities in acquired businesses, AI as a legal and strategic thought partner, and Drew’s long‑term vision for flexibility, freedom, and sustainable growth. This episode is a must‑listen for anyone who wants technology to drive real‑world results—not just more tools. Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today . 📣 Follow us on LinkedIn , Facebook , and Twitter ! And check out our company website at corsicatech.com

February 25, 2026Episode 4332 min

Supply Chain Orchestration: Unpacking Data Clarity and Alignment with Cleo (Episode 43)

In today’s digital supply chain, success isn’t just about transactions. It’s about relationships. In this episode of Unraveling IT: Expert Tech Talks, host Peter Rodenhauser, Chief Revenue Officer at Corsica Technologies , sits down with Frank Kenney , VP of GTM Strategy at Cleo , to explore what modern relationship management really means in a highly connected, data‑driven ecosystem. Together, they unpack how expectations, compliance, and visibility shape supplier and partner relationships—and why traditional approaches like chargebacks no longer tell the full story. Frank shares how Cleo Integration Cloud shifts the focus from basic EDI transactions to end‑to‑end business process automation, helping organizations track value, volume, time, and exceptions across the supply chain. The conversation also dives into how AI is influencing relationship management, why governance matters more than ever, and how companies can protect their “secret sauce” while still embracing innovation. Whether you’re managing suppliers, customers, or complex integrations, this episode offers a fresh perspective on building predictable, resilient, and growth‑ready supply chains. Ready to navigate the technology landscape with confidence? Connect with Corsica’s expert consultants for a tailored guide to your unique solutions. Start your journey today . 📣 Follow us on LinkedIn , Facebook , and Twitter ! And check out our company website at corsicatech.com