
Phoebe Perring: I Sent 30 Handwritten Notes to SheerLuxe on a Lime Bike & That's How Balmee Launched in the UK.
Phoebe Perring co-founder of Balmee, launched the brand after more than a decade of building brands like Mecca, Mercedes, and L'Oreal. The brand launched with one product, a community, and a run of merch that helped fund the first production order. Less than a year in, they are expanding internationally and have been named runners-up for the F5 Grant for Women-Led Brands. Phoebe learned that every great brand is built around how the customer feels, not necessarily what the product does. She is applying that to every decision at Balmee - from refusing to schedule social content, to getting her sister-in-law on a Lime bike to drop 30 handwritten notes and packages to the SheerLuxe editorial team in London. This is a conversation about building with intention, staying close to your community, and doing the thing before you feel ready. In this episode we discuss: Why she refuses to schedule social content, and why she thinks you should too Her stance on dupe culture Why she would never outsource her DMs: the community management argument more brands need to hear The Mecca lesson she still carries: every great brand is built around how the customer feels, not what the product does The SheerLuxe Lime bike story: 30 handwritten notes, a sister-in-law on a bike, and a UK market unlocked How a Balmee jumper funded the initial product run How confidence comes after the thing, not before it What is coming next for Balmee If you have a question you want answered: Leave us a voice note: speakpipe.com/TopOfMindPodcast DM us: @topofmind.pod Email: hello@topofmindpod.com Or drop a question in the Youtube or Spotify Q&A/comment box Sign up to our emails and get the ideas, events, and tools that'll keep you inspired, confident, and showing up like the brand you know you can be: https://www.gambitcollective.com.au/lets-chat Top of Mind is an extension of our business Gambit Collective, Australia's first pay-as-you-go agency for founders and brands ready to be known, respected and experienced. Don't forget to rate, subscribe, and review... Follow along on your preferred channels: Phoebe Perring on IG: https://www.instagram.com/phoebeperring/ Balmee on IG: https://www.instagram.com/balmeebeauty/ Buy Balmee: https://balmeebeauty.com/ Top of Mind on IG: https://www.instagram.com/topofmind.pod/ Top of Mind on TikTok: https://www.tiktok.com/@topofmind.pod Gambit Collective on IG: https://www.instagram.com/gambit.collective Hayley on IG: https://www.instagram.com/hayleywestoby/ Hayley on LinkedIn: https://www.linkedin.com/in/hayleywestoby/ Hayley on TikTok: https://www.tiktok.com/@hayleywestoby
















