Episodes
189
Latest episode
Sep 2026
Language
EN
As a leader, the safety of your employees is your top priority. But we get it - you have a lot on your plate. We've got you covered with interviews and insights to help you build a safer workplace. Published monthly by Missouri Employers Mutual and Previsor Insurance.
Claims data can show you where your next risk is hiding, if you know how to read it. MEM Safety and Risk Specialist Dale Muenks shares how loss analysis uncovers hidden patterns, why small claims matter more than they seem, and how to start analyzing your own claims history today.
Many business owners judge a workers compensation policy by one question: Will the carrier pay a claim? MEM AVP of Underwriting Erin Stober explains why that's only part of the picture, walking through how premium is calculated, where real value actually comes from, and what signals a carrier that's genuinely invested in your business for the long term.
MEM Senior On-site Nurse Case Manager Becky Goodyear pulls back the curtain on coordinating care for catastrophic work comp claims, from hospital stays to specialized rehab referrals. She shares real examples of catching treatment gaps and explains why in-house case management speeds up recovery for injured workers and their families.
MEM Sr. Manager of Claims Operations Shannon Fox breaks down what a workplace injury really costs a business: The claim itself, the indirect costs most employers overlook, and the long-term impact on your e-mod and premium. Plus, a practical checklist for reducing both, from incident investigation to return-to-work planning.
Your e-mod is more than a premium multiplier. It's a record of how your business handles safety and claims. MEM Underwriting Team Manager Jennifer Loy draws on 18+ years of underwriting to reflect on the habits that define a business's e-mod – good or bad.
When a catastrophic injury occurs, the recovery process involves several phases, multiple providers, and months of coordination. Arm Dynamics Clinical Manager Julian Wells walks employers through the prosthetic rehabilitation continuum and explains why communication – between the carrier, the clinical team, and the injured worker – determines the quality of the outcome.
Most employers treat workers compensation as a line item. The ones who treat it as a strategy – investing in safety, building working relationships with their agent and carrier – end up with lower e-mods, better claim outcomes, and a team that's already prepared if an injury occurs. In this episode, MEM's John Mitchell and Richard Ollis of Ollis/Akers/Arney Insurance & Business Advisors share what that partnership looks like in practice.
Electrical safety isn't just a concern for electricians. ESFI Executive Director Jennifer LeFevre and Program Director Daniel Majano break down the top 7 causes of workplace electrical fatalities, who is at risk, and the practical steps every employer can take (regardless of industry) to prevent serious injuries.
A low claim count can mean your safety program is working – or it can mean employees don't feel safe enough to speak up. Brad Minor, MEM Senior Safety and Risk Consultant, breaks down the real cost of delayed and unreported injuries, why well-intentioned incentive programs backfire, and the steps employers can take to create a safety culture where reporting is the norm.
Most employers measure safety outcomes. Fewer measure the efforts that produce them. Tim Wilson, Sr. Manager of Safety and Risk Services at MEM, breaks down how to build a safety measurement system that goes beyond incident rates to evaluate leading KPIs, ROI, and a successful safety culture.
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