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The Shipper's Toolbox by Refund Retriever

The Shipper's Toolbox by Refund Retriever

Hosted by Brian C. Gibbs

Episodes

100

Latest episode

Oct 2026

Language

EN

About the show

Small parcel shipping and logistics are complicated. Sometimes, a shipper needs someone in their corner, so we created this podcast. Refund Retriever has provided businesses with complete logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, and contract negotiations since 2006. Shipping & Ecom Podcast

Listen to episodes

60 recent
October 28, 20266 min

FedEx Shipping Fees and Surcharges 2027

Effective January 4, 2027, FedEx shippers will see another round of shipping rate increases. FedEx Express, FedEx Ground, and FedEx Home Delivery rates will increase by an average of 5.9%. FedEx Freight rates will also increase by an average of 5.9%. However, the announced 5.9% increase does not mean every shipment will cost exactly 5.9% more. Actual increases vary by service level, package weight, shipping zone, and the surcharges applied to each shipment. For example, a 1-pound Zone 2 FedEx Ground package increases from $11.99 in 2026 to $12.70 in 2027, an increase of 5.92%. Other FedEx services can increase by considerably more or less than the published 5.9% average. Read More. Since 2006, Refund Retriever has helped businesses reduce FedEx and UPS shipping costs through comprehensive parcel invoice auditing and carrier contract optimization. We audit FedEx and UPS invoices for late-delivery refunds, billing errors, and overcharges while analyzing shipping data to uncover additional savings opportunities. Our parcel experts also help businesses negotiate better FedEx and UPS rates, maximize carrier discounts, reduce accessorial fees, and achieve best-in-class shipping pricing. Are you paying too much for FedEx or UPS shipping?

October 13, 20265 min

FedEx Shipping Rates 2027

Effective January 4, 2027, FedEx shippers will see another round of shipping rate increases. FedEx Express, FedEx Ground, and FedEx Home Delivery rates will increase by an average of 5.9%. FedEx Freight rates will also increase by an average of 5.9%. However, the announced 5.9% increase does not mean every shipment will cost exactly 5.9% more. Actual increases vary by service level, package weight, shipping zone, and the surcharges applied to each shipment. For example, a 1-pound Zone 2 FedEx Ground package increases from $11.99 in 2026 to $12.70 in 2027, an increase of 5.92%. Other FedEx services can increase by considerably more or less than the published 5.9% average. Read More. Since 2006, Refund Retriever has helped businesses reduce FedEx and UPS shipping costs through comprehensive parcel invoice auditing and carrier contract optimization. We audit FedEx and UPS invoices for late-delivery refunds, billing errors, and overcharges while analyzing shipping data to uncover additional savings opportunities. Our parcel experts also help businesses negotiate better FedEx and UPS rates, maximize carrier discounts, reduce accessorial fees, and achieve best-in-class shipping pricing. Are you paying too much for FedEx or UPS shipping?

September 9, 20265 min

What is the UPS Fuel Surcharge?

If your company ships UPS, you understand the effect UPS fuel surcharge has on shipping costs. The calculation is a percentage of the base rate and adds to the expense of each package. As a result, it covers additional fuel costs and keeps UPS profitable, even when fuel prices increase. Read More. Since 2006, Refund Retriever has helped businesses reduce FedEx and UPS shipping costs through comprehensive parcel invoice auditing and carrier contract optimization. We audit FedEx and UPS invoices for late-delivery refunds, billing errors, and overcharges while analyzing shipping data to uncover additional savings opportunities. Our parcel experts also help businesses negotiate better FedEx and UPS rates, maximize carrier discounts, reduce accessorial fees, and achieve best-in-class shipping pricing. Are you paying too much for FedEx or UPS shipping?

August 26, 20265 min

Address Corrections

Accessorial fees and surcharges are a considerable part of any shipper's yearly shipping costs. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. The FedEx address correction fee is our topic of discussion here. Address corrections are a major profit center for UPS and FedEx. When a shipper enters an incorrect address when creating a shipment, the carrier will attempt to correct it for a hefty fee. Within the U.S., FedEx will also assess this fee if the address is a P.O. box number or P.O. box ZIP code. In addition, if your package incurs an address correction fee, the on-time-or-it's-free guarantee is no longer effective. Read More. Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a comprehensive logistics analysis, we help shippers maximize carrier discounts and achieve best-in-class pricing. Are you paying too much for your shipping?

August 5, 20265 min

Dimensional (DIM) weight

Dimensional (DIM) weight pricing is the carriers' way of encouraging parcel shippers to optimize box sizes. This discourages wasted space inside the boxes, which destroys room in their trucks. The package's DIM weight replaces the billable weight if it's higher than the physical weight. For standard FedEx DIM weight calculation, the DIM weight divisor is 139 for ground and express domestic shipping and international shipments. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we help shippers maximize carrier discounts and achieve best-in-class pricing. Are you paying too much for your shipping?

July 23, 20264 min

Delivery Area Surcharges

As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

July 23, 20264 min

Delivery Area Surcharges

As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

June 4, 20264 min

FedEx My Rewards Issue June 2026

My FedEx Rewards is a free program that benefits FedEx small parcel shippers. With My FedEx Rewards, shippers can accumulate rewards such as brand-name gift cards from leading retailers due to daily shipping. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

April 29, 2026Episode 1964 min

FedEx & UPS Fuel Surcharges 2026

he FedEx Fuel Surcharge is an additional charge applied to shipping rates to account for fluctuating fuel costs. Both ground and air shipping services can have fuel surcharges. Fuel prices can be quite volatile, frequently changing due to various global factors. By applying a fuel surcharge that varies with current fuel prices, FedEx (and other carriers that employ similar mechanisms) can stabilize its pricing model without frequently adjusting its base rates. Read More Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

April 15, 2026Episode 1953 min

FedEx Missing or Invalid Account Number Fee

Shipping errors don't just create operational headaches—they can also trigger unnecessary fees. One of the most overlooked accessorial charges from FedEx is the Missing or Invalid Account Number fee . While it may seem minor on a per-package basis, this fee can quietly add up across your shipping volume if it's not properly managed. A FedEx invalid account fee applies if the shipper does not provide a valid FedEx account or an accurate credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts without a U.S. or Canadian billing address. Read More. Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

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