The Salon Life Podcast

Hosted by Jessica Wren

Business Entrepreneurship Education

Website RSS feed

Episodes

Latest episode

Nov 2024

Language

EN-US

About the show

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

Listen to episodes

20 recent

November 29, 2024Episode 331 min

Season2 Episode 3 | Things your clients Hate

In today's episode, I wanted to chat with you about some things you might be doing that is causing you to lose current and potential clients. You have to remember that in our industry, the vibe check has to be on point. You and your vibe, and the way you treat your paying customers, also needs to be in check. I am going through some tips that could help you or maybe make you realize you might be acting a fool in front of your customers. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

November 22, 2024Episode 213 min

Season 2 Episode 2 | Hairstylist or Therapist?

As hairstylists, we get to hang out with our clients for, usually a couple hours at a time. Our clients come armed with all the stories. How do we navigate this?I know it can be fun but I also know it's hard for us beauty industry pros to have to absorb so much emotional baggage in a single day. I have had some crazy emotional days myself at the salon in the past few months. I know it is because I haven't taken the time to have an emotional release myself. This episode I wanted to chat with you about how we can protect ourselves emotionally and some tips on how to do that. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

November 15, 2024Episode 120 min

Season 2 Episode 1 | Burn it all down

I cannot believe Season 2 is here!Today I'm talking about how I have been overwhelmed and not even wanting to own a salon anymore. It's been a hard year for me this last year. I will be sharing some tips on how to handle frustrating times. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

November 15, 20243 min

Season 2 Trailer!!

EEK! Welcome to Season 2 of The Salon Life Podcast!I am beyond excited this season to bring you even more salon talk and some life outside of the salon talk. Thank you all so much for listening to my podcast. Let's get it!!Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

February 27, 2024Episode 1621 min

Episode 16 | Mini Series - Consistency & Productivity

Adding another mini episode of info for you! I wanted to mention some examples of why you should be more consistent and productive in your business. I feel like these are important and often looked past by the hustle culture in our industry. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resourcesDon't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

January 15, 2024Episode 1510 min

Episode 15 | Mini Series - Customer Experience vs Service

This is probably one of my favorite things to talk about as far as customer service and experience goes. They are each so different! I wanted to just dip our toes into this topic today. I plan on going deeper into this in another episode, but for this mini series, I wanted to touch on this. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resourcesDon't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

January 11, 2024Episode 1411 min

Episode 14 | Mini Series - Consumer Behavior

I am bringing you a mini series about some topics I think are important to be thinking about right now in this new year. In this first mini series episode, I'm talking about how Consumer behaviors have changed SO much! It is effecting beauty professionals pretty hard! But it is effecting EVERYONE. Let's talk about it!Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resourcesDon't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

November 21, 2023Episode 1320 min

Episode 13 | Holiday Burnout

Let's talk about holiday burnout in the beauty industry. I wanted to give you guys some easy tips on how to minimize burnout and also have a little inspirational talk with you. This is definitely me, raw and uncut. Enjoy!Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resourcesDon't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

September 27, 2023Episode 1217 min

Episode 12 | Salon Stories + Catch up with me

I have some salon stories for you! I also did a little catch up with me because I have been BUSY. I can officially announce I expanded my salon AND got to attend and mentor at a Retreat. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

May 28, 202316 min

Episode 11 | Tips for salon Success

My favorite tips for salon successDon't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/Free Resources:https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_