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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Hosted by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Episodes

347

Latest episode

Jun 2026

Language

EN

About the show

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

Listen to episodes

60 recent
June 15, 202642 min

Jeff's Journey from Law School to Acai Empire

00:00 Introduction to Entrepreneurship and Background03:46 The Birth of Everbowl and Business Philosophy06:24 Understanding Acai and Its Nutritional Value09:16 Everbowl's Unique Concept and Offerings12:00 Community Engagement and Business Model14:36 Targeting the Health-Conscious Consumer17:39 The Future of Everbowl and Market Positioning23:11 Transforming Consumer Behavior in Fast Food26:09 Franchising and Growth Strategies28:38 Real Estate and Location Challenges32:24 Franchisee Expectations and Support38:24 Ever Bowl's Signature Offerings

June 8, 202644 min

The Future of Food Service: 15 Years of IoT Innovation

00:00 Introduction to Restaurant Technology and Innovations03:00 The Evolution of the Internet of Things in Food Service05:32 Proactive Maintenance and Efficiency in Operations08:17 Data-Driven Decision Making and Overcoming Skepticism11:14 Energy Management and Cost Control in Restaurants21:09 Optimizing HVAC Systems for Energy Efficiency24:34 Refrigeration Management and Energy Savings29:23 The Future of Connected Kitchens33:48 Automation and Robotics in Food Service38:25 Engaging with Open Kitchen Solutions

June 1, 202629 min

The Future of Restaurant Tech: Insights from Chris Hellmann

00:00 Introduction to Chris Hellmann and His Background03:57 Chris's Journey at Coca-Cola11:18 Transition to Restaurant Technologies, Inc. (RTI)15:53 Value Proposition of RTI for Consumers and Operators22:52 Insights and Learnings for Restaurant Operators

May 25, 202637 min

Inside Dog Haus: A Unique Blend of Casual and Fast Casual Dining

00:00 Introduction to Dog Haus and Its Vision03:13 The Unique Concept of Dog Haus10:44 Growth Strategy and Unit Economics18:37 International Expansion Plans22:36 Balancing On-Premise and Off-Premise Sales28:57 Attracting the Next Generation of Consumers

May 18, 202627 min

How Teriyaki Madness Manages Franchisee Tech Adoption

00:00 Introduction to Teriyaki Madness and Aunna Macias02:05 Growth and Expansion of Teriyaki Madness03:45 Philosophy of Technology Adoption in Franchising06:33 Franchisee Feedback and Tech Adoption08:37 Balancing Control and Flexibility in Franchise Operations10:41 Innovation and Limited Time Offers (LTOs)13:27 Managing Tech Projects and Communication15:58 Overview of the Tech Stack at Teriyaki Madness17:44 Digital Menu Boards and Integration Challenges18:45 Improving Data Accuracy and Collection20:43 Future Investments and Operational Efficiencies23:44 Menu Recommendations and Unique Orders

May 11, 202638 min

How AI Voice is Increasing Restaurant Revenue by 23%

00:00 Introduction to Loman AI and Its Mission02:07 Christian's Journey in the Restaurant Industry06:24 Understanding Voice Ordering AI09:44 The Evolution of AI in Restaurant Tech12:55 The Benefits of Loman AI for Restaurants15:12 Human Touch and Latency in AI Solutions18:34 The Evolution of AI in Restaurant Ordering24:32 Personalization and Customer Engagement30:28 Challenges and Solutions in Restaurant Communication35:30 Onboarding and Customer Support Excellence

May 4, 202635 min

How Handel’s Maintains Quality Across 150 Flavors

00:00 Introduction to Handel’s Ice Cream and Its Legacy02:55 Craftsmanship and Freshness in Ice Cream Making05:34 Community Engagement and Customer Experience08:30 Store Formats and Customer Interaction11:25 Flavor Selection and Seasonal Offerings16:51 Flavor Innovation and Local Connection19:23 Ensuring Consistency Across Locations22:34 Encouraging Flavor Exploration30:19 Franchise Expansion Strategy

April 27, 202634 min

Innovative Hub and Spoke Model for Bagel Shops

00:00 Introduction to Barry's Bagels01:08 The Founding Story of Barry's Bagels03:35 Mark and Jim's Backgrounds05:31 The Unique Offerings of Barry's Bagels09:58 Site Selection and Franchising Strategy14:45 Exporting Company Culture19:23 Franchisee Selection and Support20:27 Innovative Revenue Channels27:04 Engaging with Potential Franchisees

April 20, 202645 min

How Data-Driven Menu Design Transforms Franchise Growth & Consistency

00:00 Introduction to Dinetec and Menu Engineering03:34 Understanding Menu Nerds and Their Importance09:08 The Role of Data in Menu Engineering13:37 Art and Science of Menu Design17:33 Franchise Dynamics and Menu Consistency22:43 The Role of Technology in Restaurant Operations27:36 Leveraging Point of Purchase Materials34:24 The Importance of Physical Menus36:39 AI's Impact on Menu Management41:56 Engaging with Dinetec for Menu Solutions

April 13, 202629 min

From Chevy to Franchise: The Timber Pizza Story

00:00 Introduction to Timber Pizza Company02:33 The Founding Story of Timber Pizza08:12 The Unique Pizza Style of Timber13:42 Seasonal and Creative Menu Offerings17:19 Ensuring Consistency in a Growing Franchise20:09 The Timber Pizza Experience25:43 Franchising Opportunities and Ideal Partners

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