The Rental Journal Podcast

Hosted by Mark Simonsen

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Episodes

172

Latest episode

May 2026

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About the show

The Rental Journal’s podcast weekly interviews with equipment rental industry experts offers unparalleled insights into business successes and challenges, career progression, new technologies and industry-provoking topics from around the world. The Rental Journal Podcast aims to increase awareness of the hire and rental industry while also providing a platform for listeners to learn about the experiences from others in the industry.

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60 recent

May 31, 202642 min

#171 - Dan Crowley: Shared Experience, Real Results and Building Better Rental Leaders

Recorded live at the 2026 ARA Show in Orlando by Michael Larsen, this episode features Dan Crowley the President of Peer Executive Groups. Dan is a facilitator, business strategist, and trusted advisor to rental leaders across the industry. With decades of experience spanning finance, operations, and over 20 business acquisitions, Dan unpacks what truly separates good rental businesses from great ones.From his early days in high-pressure consulting to shaping peer groups that drive real accountability, Dan shares how leadership is less about spreadsheets and more about creating the right environment for growth. He dives into the power of shared experience, why most business problems are misdiagnosed, and how peer accountability, not just conversations drives lasting change.The conversation explores common growth traps, the transition from operator to leader, and why many owners get stuck in strategy and financial control. Dan also reveals the critical role of systems, succession, and fleet management in scaling a rental business, along with practical insights on using benchmarking and AI to make smarter decisions.Packed with actionable advice and grounded wisdom, this episode is a must-listen for independent rental owners looking to grow, lead with clarity, and build businesses that last.This podcast episode was sponsored by SmartEquip.SmartEquip helps equipment owners, dealers, and manufacturers slash downtime by connecting parts procurement, service data, and equipment lifecycle management into one seamless platform.Test drive SmartEquip via the link belowhttps://www.smartequip.com/schedule-demo

May 20, 202654 min

#170 - SmartEquip, Texada & RP Rents: Rethinking Equipment Rental Workflows in the Digital Age

Recorded live at the 2026 ARA Show in Orlando by Michael Larsen, this episode features three industry leaders spanning software, operations, and asset intelligence come together to challenge one of rental’s biggest assumptions. Is downtime really a labor problem, or is it a workflow problem?With perspectives from SmartEquip (Alexander Schuessler), Texada Software (Adam Kropf), and real world operator experience at RP Rents (Jay Jude), this conversation explores what truly separates high performing rental businesses from the rest. From technician enablement and digital workflows to parts intelligence and system integration, the group breaks down how modern rental companies are unlocking more uptime not by adding headcount, but by removing friction.They dive into the hidden cost of downtime, why ERP systems alone are no longer enough in 2026, and how layered technology from mobile tools to AI driven insights is transforming everything from dispatching to parts ordering. The discussion also highlights the growing importance of technician experience, the shift toward proactive operations, and how customer expectations shaped by consumer technology are reshaping rental interactions.At its core, this episode makes one thing clear. The future of rental is not about working harder. It is about working smarter. For operators looking to improve utilization, empower their teams, and deliver a seamless customer experience, this is a must listen on building truly agile rental businesses.

May 4, 202631 min

#169 - Phil Parker & Andrew Winlow: Inside Sunbelt Rentals’ Strategy for Innovation & Growth

Michael Larsen speaks with with Phil Parker (CEO) and Andrew Winlow (Fleet Director) of Sunbelt Rentals UK & Ireland, two leaders shaping one of the most influential rental businesses in the world.Following Sunbelt’s landmark New York Stock Exchange listing and continued global expansion, Phil and Andrew share insights into what it takes to lead at scale in an industry undergoing rapid transformation. From innovation and capital deployment to culture and customer expectations, this conversation explores how modern rental businesses must evolve beyond equipment providers into fully integrated solution partners.The discussion dives into real-world challenges around fleet strategy, technology adoption, and the accelerating pace of innovation particularly in areas like sustainability, hybrid power, and telematics. They unpack the tension between staying ahead of technology while managing asset lifecycles, and why true innovation isn’t about new equipment alone, but delivering measurable value through safety, uptime, and productivity.At its core, this episode highlights a powerful shift: the best rental companies of the future will be those that combine technical expertise, customer insight, and scalable solutions while maintaining simplicity and strong culture at their core. A must-listen for leaders navigating growth, complexity, and global ambition in the rental industry.

April 27, 202629 min

#168 - Brian Richardson: Leadership, Legacy & the Future of Event Rentals

Recorded live at the 2026 ARA Show in Orlando by Michael Larsen, this episode features Brian Richardson, President-Elect of the American Rental Association and owner of L & A Tent & Event Rentals. With over four decades in the industry, Brian shares hard-earned lessons on leadership, resilience, and what it truly means to operate in an environment where “there is no tomorrow.”From building a people-first culture to navigating succession and letting go of micromanagement, Brian opens up about the evolution from operator to leader. He dives into the realities of running a labor-intensive rental business, the importance of investing in teams and safety, and why the industry must professionalize to keep pace with growing demands.The conversation also explores innovation, multi-generational customer relationships, and the urgent push for safe tenting standards across the industry. Packed with insight, humour, and practical advice, this episode is a must-listen for rental professionals looking to future-proof their business while staying grounded in strong values and relationships.

February 26, 202645 min

#167 - Linda Carter-Watts: 30 Years of Leadership, Legacy and Industry Impact

Recorded by Michael Larsen, this episode features Linda Carter-Watts, Business Manager and Co Owner of Advanced Tent Technology, and one of the most respected and influential figures in the Australian event hire industry.From her early days working alongside the Canadian Formula One Grand Prix in Montreal to building a life and business in Australia, Linda’s journey is one of courage, adaptability and relentless hard work. Together with her husband Jamie, known to many as Fox, she helped evolve Advanced Tent Technology from traditional tenting into one of Australia’s leading modular flooring and turf protection specialists, servicing iconic events including Adelaide Oval concerts, LIV Golf Adelaide and the Adelaide 500.With more than 30 years of involvement in the Hire and Rental Industry Association, Linda has served as State President, Vice President, Events Chair and long time judge of the Australian Event Hire Company of the Year Award. She became the inaugural recipient of the Women in Hire Award, a moment that recognised decades of leadership, mentorship and contribution to the industry.In this episode we explore:• The leap from Formula One to building a business in Australia • Growing Advanced Tent Technology into a national flooring specialist • Innovation in modular flooring, turf protection and commercial cleaning • Judging excellence in the Event Hire Company of the Year Award • The evolution of women in the hire industry • Navigating COVID, labour shortages and industry change • The power of community, mentorship and long term relationshipsLinda shares honest reflections on resilience, partnership, perseverance and what it truly means to serve both clients and community. With warmth, humility and a calm strength that has shaped generations of rental professionals, this conversation is a powerful reminder that legacy is built through people, contribution and consistency.This podcast episode was sponsored by Latner Software.Have you been searching for a modern equipment rental software that is web based, helps streamline your processes and aids decision making with in-built reporting?Learn about Latner Softwarehttps://www.latnersoftware.com/latner-demo

February 22, 202645 min

#166 - Jeff Crotto: Customer First Leadership in the Event Rental Industry

Recorded by Michael Larsen, this episode features Jeff Crotto, President of All About Events, whose journey from a 10 by 10 storage unit in Jacksonville, Florida to a 32,000 square foot operation with 45 team members is nothing short of remarkable.Jeff shares how a deep commitment to customer service, people first leadership, and a willingness to say yes to opportunity shaped both his business and his career. From scaling through adversity including navigating the challenges of COVID to building a culture of service excellence that sets All About Events apart in the Florida market, Jeff reflects on the lessons learned, the risks taken, and the mindset shifts required to grow sustainably.As current Chairman of the American Rental Association, Jeff also dives into his leadership journey within the association, from saying yes to his first volunteer role to helping lead major national decisions and mentoring the next generation of rental leaders. He shares how involvement in the ARA transformed not only his business but his life, creating lifelong friendships and opening doors that would never have existed otherwise.In this episode we explore:• The early days of entrepreneurship and taking the leap into business ownership • Building a strong internal culture with a zero bad apple policy • Why customer service remains the ultimate competitive advantage • Navigating hurricanes in Florida and managing capital intensive growth • Raising the bar in the wedding and corporate event market • How rising expectations and social media continue to shape the future of event rentals • The lessons Jeff would tell his 2010 self including buy nice or buy twiceWith humour, humility, and insight, Jeff offers an honest look at leadership, resilience, and what it truly means to build a business around people.This podcast episode was sponsored by Latner Software.Have you been searching for a modern equipment rental software that is web based, helps streamline your processes and aids decision making with in-built reporting?Learn about Latner Softwarehttps://www.latnersoftware.com/latner-demo

January 10, 20261 hr 15 min

#165 - Nathan Turner: A Career Forged in Unlikely Places

In this episode, Michael Larsen sits down with Nathan Turner from Onsite Rental Group, whose career journey defies convention. From growing up in Papua New Guinea and working as a chef, television host, and security professional, to navigating landslides, remote communities, and high-pressure environments, Nathan brings a rare depth of lived experience into Australia’s mining and infrastructure sectors.Nathan shares how adaptability, humour, and authenticity have shaped his leadership style and enabled him to support tier-one mining and infrastructure clients across some of Australia’s toughest terrain. We explore the evolving role of equipment rental in major projects and why collaboration between clients, OEMs, and rental partners is critical for the future.Beyond business, the conversation dives deeply into men’s mental health, with Nathan speaking candidly about his advocacy as a Queensland ambassador for the Spoke to a Bloke initiative. He reflects on the power of community, mentorship, and simply starting conversations in industries where mental health has long been overlooked.This podcast episode was sponsored by Latner Software.Have you been searching for a modern equipment rental software that is web based, helps streamline your processes and aids decision making with in-built reporting? Learn about Latner Softwarehttps://www.latnersoftware.com/latner-demo

September 14, 202545 min

#164 - Robert Pedersen: A Tool Shed - 80 Years of equipment rental innovation

In this episode of The Rental Journal Podcast, Michael Larsen sits down with Robert Pedersen, President of A Tool Shed Equipment Rental — a fourth-generation, family-run business that’s been serving California’s Bay Area for over 80 years.Founded in 1945, A Tool Shed began as an Army surplus store called White Elephant Sales selling whatever they could pull from military storage containers. While most items sold, they couldn’t move the generators. So, they made a bold decision: instead of selling them, they’d start renting them. This innovative move set the foundation for the company to become a pioneer in the equipment rental industry.Robert shares insights on growing the business to eight locations, the lessons learned over decades of change, and his experience as the 63rd President of the American Rental Association. He also discusses the future of rental and how his company has adapted to an evolving market.This episode was recorded at the 2025 ARA Show in Las Vegas.

August 3, 202539 min

#163 - Avery Dubose: The Rental Guys Inc

In this episode recorded at the 2025 ARA Show in Las Vegas, host Michael Larsen sits down with Avery Dubose of Rental Guys Inc, a proud third-generation equipment rental business with deep roots in Northern California and Nevada.Avery shares the inspiring journey of Rental Guys, which has been family-owned and operated since 1959, and now spans 14 locations across the region. With a focus on local service, integrity, and long-term growth, Rental Guys has steadily climbed the ranks to become the 87th largest equipment rental business in the United States, as listed in the 2024 RER 100.

July 1, 202540 min

#162 - Tim Doling: POWR2, a global leader in clean energy storage solutions

In this episode, we’re joined by Tim Doling, Director of Global Markets at POWR2, a global leader in clean energy storage solutions. Tim brings deep industry experience and a passion for sustainable innovation to the conversation, offering insights into how POWR2 is transforming the way the construction and rental industries approach power generation.POWR2 specializes in hybrid energy systems, particularly their flagship product—the Hybrid Power Unit which integrates battery storage with traditional generators to dramatically cut fuel usage, reduce emissions, and lower noise on job sites. Tim walks us through how these solutions not only align with global sustainability goals but also make strong commercial sense for equipment rental businesses looking to improve efficiency and meet ESG targets.This episode was recorded by Michael Larsen at the 2025 ARA Show in Las Vegas.Listen to the Leading the Charge podcast by Powr2https://powr2.com/leading-the-charge/