The Progress Report

Hosted by Kyndryl

Technology Business Education

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Jun 2026

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About the show

Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability? Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Chief Design Officer, Sarah B. Nelson, and Vice President for Design, Insights and Innovation, Tom Rourke, as they sit down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change. Keep your finger on the pulse—listen to The Progress Report.

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51 recent

June 10, 202622 min

Why private cloud is in the spotlight. Again

Private cloud has become a priority topic as forces of change, from AI to geopolitics, reshape where critical data and workloads reside. With AI becomes more deeply embedded in core operations, enterprises are seeking a public cloud experience in private setting, with greater control over data, security, cost, and compliance. This episode explores how private cloud can enable enterprise AI, resilience, and long-term competitiveness. Featured experts  KC Funk, Senior Director of Global Specialty Sales, Global Alliances, Dell Technologies Noel Bravo, Vice President of Cloud Practice, Kyndryl

May 27, 202621 min

Agentic AI is here. Now how to implement it?

Agentic AI can accelerate how enterprises modernize, but introducing the capability to established environments—while keeping them running—becomes architectural Sudoku. As these systems introduce new privileges and autonomous actions, they also demand stronger governance, visibility and control. This episode invites a solution architecture point of view about what it really takes to move from agentic experimentation to trusted, real-world impact. Featured experts  Ninad Joshi, Senior AI Solution Architect, EMEA, Agentic AI and LLMs, Amazon Web Services Logan Wolfe, Partner, Global Enterprise Transformation, AI and Tech Strategy, Kyndryl

April 29, 202628 min

Why citizen trust is the real test of AI in government

Governments are adopting AI to make public services more efficient. But when it comes to maintaining citizens' trust, progress isn’t linear. One outage, one confusing workflow, one moment of failure can outweigh dozens of improvements. This episode explores why the success of modernizing government services depends less on capability and more on reliability, usability and human judgment.  Featured experts  Doug Gartner, Principal Solutions Architect, Amazon Web Services Anita Mikus, Managing Director, US State and Local Government, Kyndryl

April 8, 202624 min

What it means to trust and govern AI systems you don’t fully control

What happens when AI governance is no longer just about limiting risk, but about enabling trust, experimentation, and value realization at scale? Our guests for this episode explore how governance must evolve to meet the realities of agentic systems, hybrid workforces, and the challenges leaders face in this transformative era.    Featured experts  Dr. Ashwin Mehta, Founder and CEO, Mehtadology Dr. Diana Wolfe, Vice President and Head of AI Research & Strategy, Kyndryl

March 18, 202624 min

From quick wins to enterprise AI transformation with NatWest Bank

Episode notes What happens when a legacy institution in a heavily regulated industry turns AI from a compliance challenge to a competitive advantage? Our guest for this episode, NatWest Bank's Diana Kennedy, shares how the financial services leader does exactly that. The wide-ranging chat explores how NatWest Bank approaches AI-driven transformation, its approach to partnership, and expectations for leaders in setting the pace for innovation.    Featured experts  Diana Kennedy, Director, Architecture and Engineering, NatWest Digital X Ralitsa Nenkova, Global Insurance Leader, Consult Partner and Vice President, Kyndryl More to the story Scaling AI in regulated spaces Read Diana Kennedy’s featured article from the Kyndryl Institute on finding the right partners for AI at scale. AI in Insurance Explore Kyndryl’s Insurance Recommendation paper for applied industry insights.

October 29, 202524 min

How Lloyds Bank drives sustainability across its supply chain

What does it take to decarbonize a global supply chain in banking? As emissions reporting grows more complex and sustainability standards tighten, financial services leaders are redefining their supplier engagement strategies to meet ambitious climate targets. Tune in as experts uncover how purpose-driven innovation, AI, and supplier collaboration are enabling banks to build resilient supply chains and drive progress on net zero goals.  Featured experts Jenny Pickett, Head of Sustainability for North America, Lloyds BankFaith Taylor, SVP & Global Citizenship and Sustainability Officer, Kyndryl

October 8, 202528 min

Leadership in AI: Transforming Antibes into a Smart City

How can AI transform the future of smart cities to create a more efficient, sustainable, and inclusive urban environment for citizens? Antibes, a city on the French Riviera, is leading the way in its AI-driven innovation to enhance public services and operational efficiency. From automating budget alignment with sustainability goals to running on-premise AI for data privacy, Antibes is redefining digital transformation in the public sector. Tune in as experts explore how technology is driving ethical, citizen-focused innovation across government services.  Featured experts Patrick Duverger, CIO and CTO, City of AntibesMichael Bradshaw, SVP & Global Practice Leader, Applications, Data, and AI, Kyndryl

August 27, 202520 min

Transforming the AI experience with ecosystem innovation

As generative AI becomes deeply embedded across industries, enterprises are moving beyond experimentation toward experience-led transformation at scale. From reimagining customer and employee experiences with agentic AI to enabling trusted, scalable innovation through robust operational frameworks, transformative business outcomes are being delivered through real-world applications of generative AI. Tune in as experts explore the strategic opportunities and challenges of scaling AI through strong ecosystem collaboration, highlighting how experience-led AI is shaping the future of business and technology. Featured experts Gina Fratarcangeli, Managing Director, North American GSI Leader, AI Ambassador, Google Todd Scott, SVP, Head of Alliances, Kyndryl US/Digital Transformation, Kyndryl

August 13, 202512 min

Future-ready: How curiosity powers AI innovation

As the AI landscape rapidly evolves, organizations are striving to balance a bold, long-term vision with agile, short-term actions that drive innovation and business transformation. But success does not just depend on strategy; it requires a fundamental shift in organizational behavior, mindset, and culture. What steps do technology leaders need to take to prepare today’s workforce for tomorrow’s AI-powered roles? Join this discussion on how organizations can enable employees to grow with AI, cultivating a culture of curiosity that drives business transformation and prepares the workforce for future challenges.  Featured experts Borika Vucinic, President of the Board, North American Broadcasters Association

July 30, 202524 min

Digital frontiers: Securing media and entertainment in the connected age

Today's digital entertainment ecosystem spans streaming platforms, mobile applications, gaming networks and content delivery systems—creating unprecedented opportunities and security challenges. Forward-thinking leaders are working to balance seamless user experiences with robust security frameworks in an era where digital content is ubiquitous and consumers demand instant, secure access across every device. Tune in as experts discuss how the evolution of digital entertainment platforms is transforming security paradigms, creating new business models and why protecting the modern media value chain has become a C-suite priority that extends far beyond technical considerations.  Featured experts Tony Lauro, Senior Director of Security Strategy, Akamai Technologies Tina Slivka, Vice President, Consult Lead for US Telecom, Media and Technology, Kyndryl

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