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The Payroll Podcast

The Payroll Podcast

Hosted by Nick Day - JGA Payroll Recruitment

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Episodes

263

Latest episode

Jun 2026

Language

EN

About the show

🚀 Elevate your payroll game with The Payroll Podcast! 🎧 As the first podcast exclusively for the UK and global payroll community, join host Nick Day for cutting-edge discussions with experts. Dive into complex topics like international legislation, technology, systems, leadership, compliance, payroll recruitment, career advancement and more! 🌐 Stay ahead of the global payroll curve with insights on AI, strategy, earned wage access, wellbeing, DEI and more. Perfect for payroll professionals and global payroll leaders looking to embrace the future and enhance their strategies. 👉 Subscribe now and help raise the profile and drive the future evolution of payroll! 👉 Need Payroll Staff? Contact Payroll Recruitment Agency, JGA Recruitment - www.jgarecruitment.com / info@jgarecruitment.com 👉 Want to be a guest on the show? Email Nick@jgarecruitment.com

Listen to episodes

60 recent
June 16, 202646 min

The Intelligent Payroll Revolution: Why AI Must Be the Foundation, Not the Feature with Rick Hammell

Most organizations are rushing to add AI to their payroll stack. But here is the uncomfortable truth. AI does not fix broken payroll. It amplifies it. And if your foundation is wrong, your AI strategy will fail before it even starts.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Rick Hammell, Founder and CEO of Globalli, to go deep on what intelligent payroll actually looks like, why most AI implementations get it wrong, and what it truly takes to transform payroll from an administrative function into a strategic business driver.This is not just a conversation about technology. It is a conversation about what payroll is really capable of, where most organizations are falling dangerously short, and why the payroll professionals who embrace this shift will be the ones sitting at the executive table.Rick and Nick explore why AI must be the foundation of your payroll platform and not an add-on feature, how Globalli reduced a three-month payroll implementation process down to just a couple of days using AI, why compliance has to come before any AI strategy, the critical difference between automation and true AI and why most vendors are selling you the wrong thing, how AI-powered anomaly detection is catching payroll errors in real time without stopping a pay run, why organizations still running payroll on Excel spreadsheets are exposing themselves to legal, financial, and competitive risk, how the shift to an employee market is forcing payroll to support daily pay, multi-currency payments, and global hiring flexibility, and why the future of payroll is a Chief Payroll Officer with a seat at the executive table, armed with data-driven insights that shape global business strategy.It is not just about paying people correctly and on time.It is about using payroll intelligence to drive decisions that grow the business, retain the best talent, and compete on a global scale.And if your organization still thinks of payroll as a back-office transaction function rather than a strategic asset, this episode will show you exactly what that assumption is costing you.Whether you are a payroll leader trying to understand where AI fits into your roadmap, an HR or finance professional navigating the complexity of global workforce management, or a business owner looking to scale internationally without the chaos, this episode is essential listening.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Rick Hammell: https://www.linkedin.com/in/rickhammell/Rick Hammell Website: www.globalli.ioConnect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6...Sign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b1...Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Why Most AI Payroll Strategies Fail Before They Start(01:40) What Payroll Really Means to a Global CEO(03:51) What Separates Real AI Platforms from the Rest(05:31) Compliance First: The Foundation AI Cannot Replace(08:53) How AI Is Killing the Three Month Implementation Process(11:39) The Hidden Cost of "If It Ain't Broke Don't Fix It"(14:04) Will AI Take Payroll Jobs or Elevate Them(18:58) Where Organizations Get AI Implementation Wrong(22:28) How AI Catches Payroll Errors Before They Become Problems(27:01) From Corporate Crisis to Founding Globalli(30:57) What a Truly Intelligent Global Payroll Operation Looks Like(40:54) Rapid Fire: Advice, Predictions and the Future of Payroll

June 10, 20261 hr 19 min

Payroll Congress 2026 - Strategic Payroll in the Age of Global Automation (Episode 1)

In this video: How Payroll Is Moving from Back-Office Processor to Strategic Powerhouse in the Age of Automation | The Payroll Podcast Live from Payroll Congress 2026For years, payroll has been treated as a back-office function. A necessary process. A cost center. Something that just has to get done. But something significant is shifting across the global payroll profession, and the professionals who recognize this shift now will be the ones leading it in the years ahead.In this special live episode of @thepayrollpodcast and PayTalk, recorded on the floor of Payroll Congress 2026 in Nashville, Tennessee, Nick Day and Natalie Lloyd sit down with six leading voices from across the global payroll industry for an honest and forward-thinking conversation about where payroll is headed and what it means for the professionals driving it.Across six conversations, the episode explores how payroll is evolving from a transactional processing function into a strategic, data-driven, and ethically accountable discipline. Topics covered include AI adoption and automation in payroll teams, the rise of pay transparency legislation, earned wage access as an employee wellness tool, proactive employee communication models, and what it truly means to elevate payroll to a seat at the table.One of the most powerful ideas to emerge from this episode is what Nick Day calls the algorithmic conscience of work. As AI and automation take over the transactional layer of payroll, human professionals become the ethical and contextual layer. The people who verify not just whether the numbers are accurate, but whether what is being paid is fair.The episode also tackles the gap between AI ambition and AI reality. Most payroll teams know they should be using AI. Very few know where to start. Guests share practical first steps, real implementation stories, and honest lessons from the field.Because payroll is no longer just about processing pay. It is about workforce intelligence, equitable compensation, employee experience, and the ethical application of technology at the heart of every organisation. And the payroll professionals who embrace that shift will become some of the most influential voices inside modern business.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Hosts:Connect with Wendy Muirhead: https://www.linkedin.com/in/wendymuirhead0980/Connect with Christian Cooper:https://www.linkedin.com/in/christiancooperprofile101/Connect with Tracee Bowles: https://www.linkedin.com/in/traceebowles/Connect with Joe Ranzau: https://www.linkedin.com/in/joe-ranzau/Connect with Tom Croughton: https://www.linkedin.com/in/tom-croughton/Connect with Vic Thatcher: https://www.linkedin.com/in/victoriajthatcher/Connect with Nick Day: https://www.linkedin.com/in/nickday/Connect with Natalie Lloyd: https://www.linkedin.com/in/natalielloyd94/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00:00) Introduction and Welcome to Payroll Congress 2026(00:02:20) Wendy Muirhead on Leading Payroll Transformation in the Age of Automation(00:05:04) How to Take Your First Step with AI in Payroll(00:08:12) The Executive Summit and the 50 Billion Dollar Question(00:17:49) Christian Cooper on Earned Wage Access and Employee Financial Wellness(00:23:02) Tracee Bowles on AI Readiness and the Tier Negative One Concept(00:29:34) Can AI Become Your Personal Tax and Financial Wellness Agent(00:35:48) Navigating AI Cautiously and the Importance of Data Governance(00:49:53) Joe Ranzau on Real World AI Implementation and Change Management(00:53:58) Tom Croughton and Natalie Lloyd on AI Use Cases and Elevating the Profession(01:05:00) Vic Thatcher on AI Adoption Gaps and the Coming Pay Transparency Revolution(01:15:20) Final Thoughts and What to Expect in Episode Two

June 5, 202658 min

Does Payroll Need a Rebrand? with Vickie Graham, Nick Day, Ana Laiu, Ian Hodson and Melanie Pizzey

Does Payroll Need a Rebrand? | The Payroll Podcast with Vickie Graham, Nick Day, Ana Laiu, Ian Hodson and Melanie PizzeyFor years, payroll has been viewed as a back office function focused on processing pay, managing compliance, and making sure employees are paid accurately and on time. But payroll has evolved far beyond that, and many organizations still do not fully understand the strategic value payroll professionals bring to modern business.In this episode of @thepayrollpodcast, Vickie Graham hosts a powerful National Payroll Week discussion with Nick Day, Ana Laiu, Ian Hodson, and Melanie Pizzey exploring one major question:Does payroll need a rebrand?This conversation goes far beyond payroll systems and pay processing. The panel explores how payroll is becoming one of the most influential functions inside organizations through workforce intelligence, employee experience, compliance, risk management, analytics, reward strategy, and business decision making.Ana Laiu explains how payroll professionals are increasingly becoming strategic business partners by helping organizations manage workforce costs, global compliance, audit readiness, and reward effectiveness. She shares why payroll data is now critical for budgeting, forecasting, planning, and protecting organizations from financial and operational risk.Ian Hodson discusses how payroll has evolved far beyond the traditional “roll of pay” and why outdated perceptions continue to limit how the profession is viewed. He explores what payroll can learn from the transformation of HR from personnel to people and culture, and why payroll professionals must reposition how they communicate their impact.Nick Day shares why payroll professionals need to stop focusing only on what they do and start communicating how payroll creates business value. The discussion highlights how payroll can influence employee retention, workforce experience, productivity, financial wellbeing, and strategic business growth when payroll leaders learn to tell better stories to the C-suite.Melanie Pizzey explains why payroll may not need a completely new name, but it does need a stronger narrative. She discusses why payroll professionals should move away from conversations about being undervalued and instead focus on communicating the measurable impact payroll has on organizations every single pay cycle.One of the biggest themes throughout this episode is that payroll touches every employee, every pay cycle, and almost every part of the business.Payroll is no longer just about processing pay.It is about workforce intelligence, employee trust, compliance, culture, risk management, financial wellbeing, and business strategy.And the payroll professionals who embrace that shift will become some of the most influential voices inside modern organizations.Whether you are a payroll professional looking to become more strategic, an HR or reward leader trying to improve workforce insight, or a business leader thinking about the future of work, this episode will completely change how you think about payroll.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Vickie Graham: https://www.linkedin.com/in/vickiegrahamdipmacim/Connect with Nick Day: https://www.linkedin.com/in/nickday/Connect with Melanie Pizzey: https://www.linkedin.com/in/melaniepizzey/Connect with Ana Laiu: https://www.linkedin.com/in/analaiumscfcipp/Connect with Ian Hodson: https://www.linkedin.com/in/ian-hodson-mscchmcippdip-26828a22/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Welcome and National Payroll Week Introduction(02:42) Meet the Panel and the Big Question(09:33) Does Payroll Reflect the Modern Role?(13:37) Payroll as a Strategic Business Partner(18:35) Compliance, Risk, and Workforce Complexity(22:13) Why Payroll Is No Longer Transactional(28:31) Storytelling, Perception, and Payroll Value(30:23) Technology, AI, and Employee Experience(37:11) What Payroll Can Learn from HR Rebranding(43:51) Does Payroll Need a Rebrand?(51:09) The Future of Payroll and Workforce Intelligence(55:17) Final Thoughts and Changing the Payroll Narrative

May 31, 202643 min

Pay Transparency Doesn't Create Pay Problems. It Exposes Them with Tom Heys

Tom Heys has spent years inside the complexity of pay gap reporting and pay transparency law. And along the way, he learned something most organizations only discover when it is too late. The problem was never the reporting. It was the data behind it.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Tom Heys, Co-Lead of the EU Pay Transparency Directive Practice and Head of UK Gender Pay Gap Reporting at Lewis Silkin LLP, to go deep on the regulatory shift that is pulling payroll out of the back office and into the frontline of compliance, legal risk, and organizational strategy. The EU Pay Transparency Directive.This is not just a conversation about a new regulation. It is a conversation about what equal pay actually means, where the data to prove it lives, and why most organizations are not as ready as they think. Tom and Nick explore why payroll data is the only true source of what employees actually receive, why HR systems alone will never be enough for PTD compliance, how poor pay element labeling and missing audit trails create legal exposure, what happens when employees and worker representatives start asking why they are paid what they are paid, how the Directive is reshaping recruitment through mandatory pay ranges and the ban on pay history questions, and why the biggest risk behind the PTD is not a regulatory fine but a wave of equal pay claims worth tens of millions.It is not just about reporting a number.It is about being able to defend every number you report.And if your organization has ever assumed that pay transparency compliance is a legal or HR problem rather than a payroll one, this episode will show you exactly why that assumption is the most expensive mistake you can make.Whether you are a payroll leader being pulled into a PTD project, an HR or reward professional trying to understand the data challenge ahead, or a multinational employer navigating fragmented implementation timelines across the EU, this episode is essential listening.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host: Connect with Tom Heys: https://www.linkedin.com/in/tomheys/ Connect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Introduction: Why Payroll Is Central to Pay Transparency(01:27) What Payroll Really Means, It's All About the Data(03:04) Why Payroll Teams Are Being Pulled Into PTD Projects(04:53) Is Payroll Ready for This Level of Visibility?(07:00) The Data Quality Problem, What's Missing and Why It Matters(09:28) The Legal Consequences of Getting Your Data Wrong(13:51) What To Do When You Discover a Pay Gap(17:59) How the Directive Is Reshaping Recruitment and Pay Ranges(26:53) Employee Questions, Why Am I Grouped With Them?(29:34) Cross-Border and Multi-Entity Pay Risks(33:55) Implementation Timeline, Which Countries Are Ready?(41:38) Closing Advice, What Payroll Leaders Need To Do Now

May 29, 20261 hr 13 min

Day-One SSP, Mandatory Payrolling, and the New Rules Reshaping UK Payroll

In this episode: Day-One SSP, Mandatory Payrolling & the New Rules Reshaping UK Payroll | Payroll Question TimePayroll Question Time is brought to you by SD Worx. SD Worx offers smart, tailored and integrated HR and Payroll solutions, along with the local expertise, global reach and reliable service you need to grow your business today!UK payroll is facing one of its most demanding periods ever. Are your processes ready for everything landing at once?In this episode of Payroll Question Time, host Steve Yardley and our expert panel break down the most pressing payroll challenges hitting employers right now. From day-one SSP entitlement and qualifying day complexities, to mandatory payrolling of benefits in kind and the Employment Rights Act. With the Fair Work Agency now operational and April 2027 approaching fast, this is essential viewing for every payroll professional in the UK.From zero-hours SSP edge cases and holiday pay record-keeping obligations to the mileage rate increase and zero-hours contract reform, this session covers the operational, compliance, and strategic issues you need to act on today.We cover:•SSP day-one entitlement and what it means for zero-hours and casual workers•The qualifying days problem and how some employees are already exploiting the new rules•Zero-earnings SSP and the unresolved gap in the SSP1 process and what to do now•Mandatory payrolling of benefits in kind: why preparation must start before the software is ready•Overlapping taxation explained and why you must never call it double taxation•The 50% regulatory limit and why it will catch employers out in 2027Class 1A NIC individual calculations and the complexity this creates•EV salary sacrifice and the company car confusion employers are getting wrong•Mileage rate increase to 55p per mile: what has changed, what is backdated, and what is discretionary•Employment Rights Act: unfair dismissal qualifying period, zero-hours contract reform, and tipping policy changes•Employment tribunal backlogs and the Fair Work Agency's enforcement powers•Holiday pay record-keeping and the six-year obligation employers have not woken up to•Rolled-up holiday pay risks for variable and part-year workers•How the Fair Work Agency could reshape compliance enforcement the way NMW teams did•Skills shift in payroll: analytics, AI, and what the profession looks like going forwardDon't forget to subscribe and turn on notifications to stay updated with every Payroll Question Time and the latest insights on UK payroll changes 2026 and ongoing payroll legislation updates.Learn more about SD Worx Academy training courses: https://www.sdworx.com/en-en Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4… Steve Yardley's LinkedIn: https://www.linkedin.com/in/syardley/ Nick Day's LinkedIn: https://www.linkedin.com/in/nickday/Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Our Panel: Simon Parsons, Director of UK Compliance Strategies, SD Worx Mathew Akrigg, Policy & Advisory Leader, CIPP Samantha Mann, Payroll Team Manager, Armstrong Watson LLP Richard George, Payroll Consultant & Industry LeaderSteve Yardley, Host, Managing Director, JGA Recruitment GroupTimestamps:(00:00) Welcome & What to Expect(03:41) SSP Day-One Rules Explained(12:13) Zero Earnings SSP & the SSP1 Gap(20:54) Qualifying Days, Risks & Automation Pain(29:02) Mandatory Payrolling of Benefits: Planning Starts Now(38:10) Mileage Rate Rise & Payroll Impact(43:55) The 50% Regulatory Limit & Employee Communications(49:18) Employment Rights Act: What Changes & When(1:04:22) Holiday Pay, Record-Keeping & the Fair Work Agency(1:16:12) Who Should Own Holiday Records? Live Poll Results(1:23:09) Skills Shift, Analytics, AI & CPD in Payroll(1:28:26) Wrap-Up & Next Session: June 18thHashtags: #PayrollQuestionTime #UKPayroll #SSPChanges #DayOneSSP #MandatoryPayrolling #PayrollingBenefits #PayrollCompliance #EmploymentRightsAct #PayrollUpdates #ZeroHoursContracts #HolidayPay #FairWorkAgency #PayrollLegislation #P11D #Class1A #MileageRates #PayrollProfessionals #PayrollTransformation #SDWorx #CIPP #JGARecruitment

May 22, 202651 min

Get the RFP Right or Pay the Price: A Payroll Leader's Guide to Choosing the Right Vendor with Miranda Humphries

Miranda Humphries has spent her entire career inside payroll. Not on the edges of it, not adjacent to it, but deep inside the complexity, the pressure, and the transformation of it. And along the way, she learned something most organizations only discover too late. The vendor is rarely the problem. The process that chose them is.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Miranda Humphries, experienced global payroll leader and transformation specialist, to go deep on the one phase of payroll transformation that is most often rushed, most often misaligned, and most often responsible for implementations that fail before they even begin. The RFP process.This is not just a conversation about vendor selection. It is a conversation about what it really takes to make the right decision for your business. Miranda and Nick explore the full spectrum of procurement tools from direct award to RFI to RFP, why the RFI is one of the most underutilized tools in the payroll space, how to build questions that actually drive decisions, why hidden costs in your current vendor contract can completely distort your comparisons, and why no payroll leader should ever run this process alone.It is not just about finding the best vendor.It is about finding the right one for your business.And if your organization has ever gone live with a new system only to find the problems were already baked in, this episode will show you exactly where it went wrong and how to make sure it never happens again.Whether you are a payroll leader preparing to go to market, an HR or finance stakeholder being pulled into a vendor selection process, or a transformation professional who wants to understand what a truly rigorous RFP looks like from the inside, this episode is essential listening.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Miranda Humphries: https://www.linkedin.com/in/miranda-humphries-538aa72/Connect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) - Why Most Payroll Transformations Fail Before They Start(01:29) - What Payroll Really Means: Miranda's Story and Identity(04:32) - How Miranda Found Her Way Into Payroll(07:58) - What Is an RFP and What Is It Designed to Achieve(10:31) - RFP vs RFI vs RFQ: Choosing the Right Tool for the Job(17:42) - Who Should Own the RFP Process(22:06) - How to Handle Misalignment Between Payroll, HR, and Procurement(28:38) - Preparation: Knowing Your Current State Before You Go to Market(33:45) - Crafting the Right Questions and Scoring Your Vendors(44:21) - If You Could Redesign the RFP Process From Scratch(48:51) - The One Thing Every Payroll Leader Must Do Before Starting(51:23) - The Payroll Vault: Rapid Fire Advice for 2026

May 15, 202655 min

Payroll Is No Longer Just Payroll with Vickie Graham & Ana Laiu

Most payroll teams are still viewed as operational functions focused on processing pay, maintaining compliance, and keeping systems running. But payroll is changing rapidly, and the organizations that understand this shift first will gain a major strategic advantage. Behind the systems, spreadsheets, and workflows sits one of the richest sources of workforce intelligence in any business, yet most companies are still underutilizing it.In this special webinar episode of @thepayrollpodcast, payroll and reward professionals join Vickie Graham and Ana Laiu for an in-depth discussion about how payroll and reward teams are evolving from transactional functions into strategic business partners through workforce analytics, automation, AI, and data-driven decision making.This is not just a conversation about payroll systems or reporting dashboards. It is a wider industry discussion about how payroll and reward functions are becoming central to workforce planning, productivity, cost optimization, business performance, and executive decision-making.Throughout the webinar, Vickie and Ana explore the hidden problems caused by fragmented systems, disconnected workforce data, and inconsistent processes that prevent payroll teams from influencing the C-suite effectively. Together with insights, comments, and perspectives shared by attendees during the session, the discussion highlights the growing demand for better workforce visibility, stronger technology integration, and more strategic payroll leadership across the industry.The webinar also covers the growing role of AI and automation in payroll, including predictive analytics, workforce planning, automated scheduling, and data integration, while exploring why human interpretation, business context, and strategic thinking will become even more valuable as technology evolves.One of the biggest themes from this webinar is that payroll professionals should stop thinking of themselves as administrators and start thinking of themselves as workforce intelligence leaders.Because payroll is no longer just about processing pay.It is about understanding workforce cost, productivity, employee behavior, organizational performance, and business strategy at a much deeper level.And the payroll professionals who embrace that shift will become some of the most influential voices inside modern organizations.Whether you are a payroll professional looking to become more strategic, an HR leader trying to unlock better workforce insights, or a business leader thinking about the future of workforce planning and payroll transformation, this webinar will completely change how you think about payroll and reward.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Vickie Graham: https://www.linkedin.com/in/vickiegrahamdipmacim/Connect with Ana Laiu: https://www.linkedin.com/in/analaiumscfcipp/Connect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Why Payroll Is Becoming Strategic(02:44) Confidence in Payroll and Reward Data(06:40) The Most Underutilized Workforce Metrics(10:37) Pay Progression and Workforce Trends(16:02) Understanding the True Cost of Talent(23:09) The Problem With Fragmented Payroll Systems(29:44) Creating a Single Source of Workforce Truth(35:25) Why Process Mapping Matters Before New Tech(41:04) AI, Automation, and Workforce Planning(46:21) Why Human Judgment Still Matters in Payroll(48:10) Workforce Cost Optimization and Business Strategy(52:43) The Future of Payroll Leadership#PayrollPodcast #PayrollLeadership #FutureOfPayroll #PayrollAnalytics #PayrollStrategy #PayrollData #WorkforceIntelligence #AIinPayroll #PayrollTechnology #PeopleAnalytics #PayrollTransformation #PayrollProfessionals #WorkforcePlanning #HRTech #PayrollAutomation #PayrollInnovation #PayrollCommunity #AnaLaiu #VickieGraham #NickDay

May 8, 20261 hr 25 min

April 2026 Payroll Changes | SSP, Holiday Pay, AMAP, P11D & Employment Rights Act Explained

In this episode: SSP Changes, Holiday Pay & Payrolling Benefits | Payroll Challenges for 2026 & BeyondPayroll Question Time is brought to you by SD Worx. SD Worx offers smart, tailored and integrated HR and Payroll solutions, along with the local expertise, global reach and reliable service you need to grow your business today!Payroll complexity is increasing fast. Are your payroll processes ready for the changes ahead?In this episode of Payroll Question Time, host Nick Day and our expert panel unpack the biggest payroll challenges facing employers this tax year, including SSP changes for zero-hours workers, holiday pay record-keeping, payrolling benefits readiness, AMAP mileage rates, and the future of payroll jobs.From statutory family pay confusion and sickness absence management to P11D transformation and mandatory payrolling concerns, this session explores the operational, compliance, and strategic issues payroll professionals need to prepare for now.We cover:•SSP day one entitlement changes and the impact on zero-hours workers•How qualifying days and average earnings calculations are catching employers out•Holiday pay record-keeping requirements and six-year compliance obligations•Rolled-up holiday pay rules and risks for variable-hours workers•Employment Rights Act changes and what payroll teams should prepare forP11D season priorities and mandatory payrolling of benefits from 2027•Class 1A NIC challenges and why software providers are raising concerns•Company car reporting complexities and benefit provider readiness•AMAP mileage allowance rates and why current rates may no longer be fair•National Minimum Wage calculation pitfalls including 52 vs 52.18 weeks•Payroll transformation, AI, outsourcing, and whether payroll jobs are evolving•Practical advice for reducing payroll risk, improving compliance, and preparing for legislative changeDon't forget to subscribe and turn on notifications to stay updated with every Payroll Question Time and the latest insights on UK Payroll Changes 2025 and ongoing payroll legislation updates UK.Learn more about SD Worx Academy training courses: https://www.sdworx.com/en-enFind your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4…Nick Day's LinkedIn: https://www.linkedin.com/in/nickday/Enjoyed this? Check out our sister podcast ⁨@thehrldpodcast for more great content!Our Panel: Simon Parsons, Director of UK Compliance Strategies at SD Worx Richard George, Payroll Consultant & Industry Leader Samantha Mann, Payroll Team Manager, Armstrong Watson LLP Nick Day, Host, Founder of JGA Recruitment & Author of The Payroll PivotTimestamps:(00:00) Welcome & Panel Introductions(04:06) The New Tax Year: What Payroll Teams Need to Know(09:45) Statutory Sick Pay Overhaul: The Zero-Hours Wake-Up Call(18:11) Holiday Pay Recording: The New Mandatory Requirements(32:22) Employment Rights Act: Positive, Negative, or Indifferent?(44:54) Occupational Sick Pay: What Employers Can and Can't Do(46:25) Payrolling Benefits in Kind: The Road to 2027(1:06:16) AMAP Mileage Rates: Why 45p Per Mile No Longer Cuts It(1:20:12) National Minimum Wage: The 52 vs 52.18 Weeks Trap(1:24:40) Are Payroll Jobs Under Threat?(1:33:30) Free Resources & What's Coming NextHashtags:#PayrollQuestionTime #UKPayroll #SSPChanges #HolidayPay #P11D#PayrollingBenefits #PayrollCompliance #EmploymentRightsAct #PayrollUpdates#ZeroHoursContracts #PayrollLeadership #PayrollProfessionals #AMAP#PayrollTransformation #PayrollJobs #PayrollTraining #HRCompliance#PayrollRiskManagement #PayrollTechnology #SDWorx

May 1, 202647 min

Your Payroll Isn't Broken But It's Costing You More Than You Think with Sylvain Grande

Most payroll systems work. People get paid, compliance is met, and no one questions it. But working payroll is not the same as good payroll, and good payroll is not the same as modern payroll. Hidden behind the usual systems are inefficiencies, friction, missed insights, and a quietly eroding level of employee trust that most organizations never see coming.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Sylvain Grande, Chief Product Officer at PayFit, to challenge everything payroll leaders think they know about their current setup and make the case for why standing still is no longer an option.This is not just a conversation about software. It is a conversation about what payroll really is, a social contract, a cultural signal, and one of the most underrated artifacts in any business. Sylvain and Nick explore the hidden costs of payroll complacency, why year-end pain is almost always an upstream problem, how AI is genuinely transforming the profession right now, and what a truly modern payroll solution actually looks like in 2026.They also cover the real impact of PayFit Copilot, the AI agent already in the hands of thousands of HR and payroll professionals, the upcoming UK regulatory changes around benefits payrolling in April 2027, and why the future of payroll belongs to better-equipped experts supported by smarter systems, not fewer experts.It is not just about processing pay.It is about the trust, transparency, and culture sitting behind every single payslip.And if you are not thinking about it that way yet, this episode will change that.Whether you are a payroll professional looking to move from invisibility to influence, an HR leader trying to understand where your systems are holding you back, or a business owner who has never questioned your payroll setup, this episode will give you a new way of seeing one of the most important functions in your organization.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Sylvain Grande: https://www.linkedin.com/in/sgrande/Connect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Introduction and What Modern Payroll Really Means(01:48) The Payslip as a Cultural and Business Artifact(04:07) The Hidden Costs of Normalizing Payroll Friction(09:29) Why Compliant Payroll Is Not Competitive Payroll(10:35) Interactive Payslips and the Case for Transparency(11:35) Year End Pain and the Upstream Problem Nobody Talks About(18:55) Where AI Is Actually Making a Difference in Payroll(23:24) PayFit Copilot and AI in Action(30:02) Benefits Complexity and the April 2027 UK Payrolling Change(35:29) What a Modern Payroll Solution Really Looks Like(42:53) Payroll as a Social Contract and Trust Builder(47:27) Payroll Vault: Rapid Fire Questions with Sylvain Grande#PayrollPodcast #ModernPayroll #PayrollTransformation #AIinPayroll #PayFit #SylvainGrande #NickDay #JGARecruitment #PayrollLeadership #HRPayroll #FutureOfPayroll #PayrollProfessional #EmployeeTrust #PayrollTech #PayrollCommunity #UKPayroll #PayrollInnovation #PayrollInsights #HRTech #PayrollStrategy

April 23, 202640 min

It Was Written on the Clock Cards: How Payroll Became My Whole Life with Tricia Hartley

Tricia Hartley spent 47 years doing the latter. From a chance encounter with a clock card-carrying HR manager at Heathrow Airport in 1977 to becoming one of the first women ever appointed as Director of Global Payroll Services, hers is a career that did not just keep pace with the payroll profession. It helped shape it.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Tricia Hartley, global payroll pioneer and recipient of the Reward Strategy Lifetime Achievement Award, to reflect on nearly five decades of payroll leadership across some of the world's most iconic organisations, including Chevron, Reuters, Cognizant, PayPal, and Microsoft.This is not just a career retrospective. It is a masterclass in what payroll truly means. Tricia and Nick explore why the payslip is one of the most important documents in a person's life, what it really takes to lead global payroll teams across multiple countries and cultures, and why the human touch in payroll must never be surrendered to automation. They also cover the honest realities of retiring after a career that consumed and fulfilled in equal measure, a coaching leadership philosophy that produced a generation of senior payroll directors, and what Tricia believes the next generation of payroll professionals must hold onto as AI begins to reshape the profession.It is not just about processing pay.It is about the people behind every payslip.And it always has been.Whether you are just starting out in payroll, leading a global team, or somewhere in between, this episode is proof that payroll is one of the most purposeful, adventurous, and human careers a person can choose.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at www.deel.com/nickdayGuest and Host:Connect with Tricia Hartley: https://www.linkedin.com/in/tricia-hartley-9189259/Connect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Introduction and Meet Tricia Hartley(01:56) What Payroll Really Means: The Human Responsibility Behind Every Payslip(03:33) How It All Started: Heathrow Airport and a Clock Card Interview in 1977(05:46) World Duty Free, Traveling the World and Catching the Global Bug(10:15) Leading Payroll at Chevron, Reuters, Cognizant, PayPal and Microsoft(12:24) Breaking Barriers as a Woman in Senior Payroll Leadership(15:19) Navigating Real Time Information, Brexit and the Big Industry Shifts(16:31) Winning the Reward Strategy Lifetime Achievement Award(18:26) Mentoring Future Leaders and Building Teams That Outlast You(24:43) The Honest Truth About Retirement and How to Prepare for It(33:19) The Future of Payroll, AI and Why the Human Touch Must Never Disappear(40:18) Payroll Vault: Career Advice for Every Stage of Your Payroll JourneyHashtags:#PayrollPodcast #GlobalPayroll #PayrollCareers #PayrollLeadership #LifetimeAchievement #TriciaHartley #NickDay #JGARecruitment #PayrollProfessional #WomenInPayroll #FutureOfPayroll #AIinPayroll #PayrollTransformation #CareerInPayroll #PayrollCommunity #HRPayroll #RewardStrategy #PayrollHistory #GlobalPayrollLeader #PayrollMentoring

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