
Building Culture that Survives Growth w/ Sarah Neal, VP HR-UFP Technologies
In this episode of The Med-Tech Talent Lab, Mitch Robbins sits down with Sarah Neal, Vice President of Human Resources at UFP Technologies, to explore what it takes to build and protect culture inside a fast-growing medical device CDMO. With more than two decades of HR and talent leadership across healthcare, software, and technology, Sarah shares how people leaders can move beyond process ownership to become genuine drivers of business strategy. Drawing on her experience at PTC, Takeda, Shire, Epsilon, and now UFP where the company has completed four acquisitions in the past year alone while transitioning to a new CEO. She discusses how to keep culture intact through rapid M&A, how to define values in language people actually use, and why UFP's acquisition strategy starts with cultural fit long before the deal does. The conversation also explores what really changes on the move from Director to VP, how to lead functions you've never owned before, the policy overhaul at Epsilon that lifted engagement scores 10% in a single year by putting decisions back in managers' hands, the hiring realities facing contract manufacturers in 2026, and where AI is genuinely helping HR teams today along with the one part of the process UFP has deliberately kept it out of. Whether you're an HR, Talent, Operations, or executive leader, this episode offers practical insights on scaling culture through acquisition, developing leaders who are ready before they feel ready, and building a hiring process that holds up in an AI-saturated market. In this episode, you'll learn: Why culture is defined by behaviors and values in practice, not statements on a wall How to protect and scale culture across multiple acquisitions in a single year What actually changes when you step from Director to Vice President How to lead functions you've never owned before without losing credibility Why giving decision-making authority back to managers can transform engagement The hiring challenges facing medical device contract manufacturers in 2026 Why one hiring team abandoned virtual-only interviews after a single candidate experience Where AI is adding real value in HR and where it deliberately isn't being used ...and so much more! Sarah Neal on LinkedIn: https://www.linkedin.com/in/sarah-j-neal/ UFP Technologies on the web: www.ufpt.com














