The Managing with Mind and Heart Podcast

Hosted by Nash Consulting

Business Education

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Episodes

171

Latest episode

Aug 2026

Language

About the show

This isn't your typical management-skills podcast. Join Nash Consulting's CEO Ethan Nash (an entitled millennial) and his Dad, the company founder, Mike Nash (a cynical gen X'er) as they sort through the plethora of leadership information out there in order to provide you practical, actionable ways to become a manager rockstar. If you manage people or you aspire to manage people, you should probably listen to this podcast. Since 1996, Nash Consulting has been helping managers not suck. Their long-term mission has been to develop highly skilled, authentic, compassionate, effective leaders who know how to build morale, provide accountability, get stuff done, and build effective relationships with their people based on trust and respect. Their signature 6-day Managing with Mind and Heart workshop, which has inspired thousands of leaders over the past two decades, is the inspiration behind this fun, practical, unique podcast series. Nash Consulting clients include the cities of Seattle, Tacoma, and others; Brooks Running; Microsoft; Perkins Coie, Stoel Rives, K and L Gates, and dozens of other law firms; Providence, Overlake, Confluence Health and many other hospitals; Salvation Army, Big Brothers/Big Sisters, American Lung Association, YMCA, and dozens of other nonprofits; NanoString; Central Washington University; the ACLU….to name just a few. For more information on Nash Consulting, visit their website at www.nashconsulting.com

Listen to episodes

60 recent

August 14, 202620 min

#164 – Coach Employees with Progressive Conversations

What's a manager to do when an employee keeps repeating the same counter productive behavior? Enter: progressive conversations. Hosts Ethan and Mike Nash break down how to escalate your approach each time you revisit the issue, instead of "camping" on the same tired script. This is the fourth episode in a mini-series. The last few episodes covered the BIRCH method , giving feedback with CARE , and managing employee's response to tough feedback . Plus, here's a link to an older episode on progressive conversations . Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

August 6, 202622 min

#163 – How to Manage Your Employee's Response to Tough Feedback

On this episode of the Managing with Mind and Heart podcast, hosts Ethan and Mike Nash break down the range of reactions a feedback conversation can trigger: arguing, stonewalling, tears, eye-rolls. Tune in for strategies to navigate any response and keep the conversation productive. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

July 31, 202620 min

#162 – Feedback With CARE

No one likes being critiqued, but feedback lands differently when it is delivered with care. In this episode, hosts Ethan and Mike Nash introduce CARE, a framework for delivering corrective feedback without losing the relationship: Curiosity, Affirmations, Reflective listening, and Empathy. It's a simple shift that turns critique into connection. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

July 23, 202619 min

#161 – Feedback That Actually Lands: The BIRCH Method

Corrective feedback is hardwired to feel bad, but coaching conversations don't have to be a fight. In this episode, hosts Ethan and Mike Nash break down BIRCH, a simple framework for feedback that actually helps people grow. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

July 16, 202629 min

#160 – Behavior Styles Review: Listeners

Of all the behavior styles, Listeners are often the ones holding the team together with their stability, empathy, and close attunement to those around them. In this final episode in this series on the four behavior styles, host Ethan Nash explores what makes this style so quietly powerful, how Listeners show up in the workplace, and what they need to do their best work. If you've ever overlooked the calmest person in the room, this episode might change how you see them. Catch up on the other episodes in this series here: Analyzers , Promoters , and Conductors . Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

July 9, 202626 min

#159 – Behavior Styles Review: Conductors

Some people walk into a room and immediately start moving things forward. Taking control, they set the pace, troubleshoot problems, and keep everyone focused on the goal. In this episode, host Ethan Nash explores the Conductor behavior style: what drives them, how they lead, and where friction tends to show up. Whether you're managing a Conductor or recognize yourself in the description, this episode will help you work with that energy more effectively. Here are the links to the last couple episodes in this series on Analyzers and Promoters . Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

July 2, 202626 min

#158 – Behavior Styles Review: Promoters

Enthusiastic, action-driven, and energized by social connections: Promoters are often the spark in the room that gets everyone excited about what's possible. Host Ethan Nash breaks down this dynamic behavior style, exploring what makes Promoters thrive, where they can get tripped up, and how to bring out their best. Tune in if you're a manager of a Promoter, or a Promoter yourself who wants to understand themselves a little better. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

June 24, 202628 min

#157 – Behavior Styles Review: Analyzers

If you've ever managed someone who asks a lot of questions, wants all the data before deciding, or seems to slow down when things feel uncertain, you may be working with an Analyzer. In this first episode of a new series on behavior styles, Ethan Nash introduces the Analyzer: who they are, how they think, and what they bring to a team. Whether you lead an Analyzer or are one yourself, this episode is your starting point for becoming a more self-aware, effective manager. Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

May 22, 202631 min

#156 – Answering Your Management Questions

On this special Q&A episode, host Ethan Nash answers questions on what it really means to lead with both empathy and accountability. Have a question for us to answer next time? Reach out at contact@nashconsulting.com . Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

May 15, 202626 min

#155 – Advocating Like a Boss

Great management is about showing up for your people. In this episode of the Managing with Mind and Heart , hosts Ethan and Mike break down 15 essential management skills, including advocacy: the art of going to bat for your team while staying aligned with your organization's needs. From securing resources and removing roadblocks to setting clear expectations and giving real autonomy, this is a practical blueprint for becoming the kind of manager people actually want to work for. This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app , our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format. Interested in getting the app when it drops? Sign up for our mailing list by texting the word "LEADING" to 66866.