The Laundromat Millionaire Show with Dave Menz

Hosted by Dave "Laundromat Millionaire" Menz

Business Management EducationInterviews guests

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121

Latest episode

May 2026

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EN-US

About the show

Are you an "Entrepreneurial Nerd" or even just a passionate small business person trying to learn the ropes? If so, this show may be perfect for you. On the Laundromat Millionaire Show, we discuss everything Business, the good, bad and ugly lessons that we've learned. Things we've learned from our success and also from our failure and the growth that occurs when we truly seek it out! Episodes feature Co-host and published Author, Dave "Laundromat Millionaire" Menz along with his wife and sidekick in life, Carla Menz. Dave & Carla share their personal journey in a very transparent and authentic way while also interviewing awesome Entrepreneurs with a goal of pulling their secrets to success out to share with the audience. Simply put, there are no limitations to where Dave & Carla will go in order to Encourage, Inspire and Motivate their audiences to reach the pinnacle of your capabilities and they may even challenge you to push beyond what you thought is possible in your life. Want to be a guest on the show? Email dave@laundromatmillionaire.com

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May 29, 2026Episode 12156 min

Running Stores from a Thousand Miles Away with Steven Nunez

They say it can't be done and Steven Nunez proves them wrong running his chain of 4 laundromats remotely from over a thousand miles away! In this episode of The Laundromat Millionaire Show learn his tips and tricks for building and managing a team from afar and whether he recommends for new owners to do it too!Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.speedqueencommercial.com/flexibilityCents & LaundroWorks: https://www.trycents.com/Our Guest:Steven Nunez on LinkedIn: https://www.linkedin.com/in/steven-nunez-79265123/The Laundry Room Orlando: https://orlandolaundryroom.com/Referenced Links: Our website: https://www.laundromatmillionaire.comEpisode with Charles Measley: https://youtu.be/KS0hQCZ1dGwTimestamps 00:00 Episode 121 Intro – Steven Nunez 01:49 Spotlight: Curbside 2026 Event Discount02:33 Steven Nunez: A Remote Laundromat Operator06:23 Building 1st Store & Expanding to 409:00 Why Choose a Market 1K Miles Away12:20 Navigating Construction Challenges Remotely14:22 Partner & Family Close By15:01 Building a Team from Afar, Managing Operations and Preventing Theft23:17 The Future of Payment Systems in the Industry27:32 Organizational Structure and Employee Roles28:24 Challenges of Pickup and Delivery Logistics & Whether to Move to a Closed Facility35:10 Store Sizes & Property Costs35:52 Finding & Hiring that Key Employee44:54 Incentives & Bonus Structures47:19 Order Management and Accountability48:17 WDF & Delivery Software49:08 Advice for Newbies54:21 Steven’s Contact Information

May 20, 2026Episode 12059 min

How to Find & Keep Great Employees with Dave & Carla Menz

Staffing is one of the most difficult aspects of any business, but we've built an amazing team! Other owners often ask us how. In this episode, Dave & Carla share their tips for finding the right people for each position, for building a culture and compensation that keeps them, and establishing clear expectations from day one of what can cause termination. Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.huebsch.com/innovatorsWash-Dry-Fold POS: http://www.washdryfoldpos.com/Referenced Links: Our website: https://www.laundromatmillionaire.comPresso: https://getpresso.com/Express Employment Professionals: https://www.expresspros.com/Our Employee Handbook: https://laundromatmillionaire.com/product-category/business-forms/Timestamps:00:00 Episode 120 Intro – Hiring, Firing & Retaining Employees 02:21 Spotlight: Curbside 2026 Event Discount03:41 The Importance of a Good Employee Handbook04:56 Where Do You Find Great Employees?07:30 The Art of Creating Job Advertisements8:41 Clear Qualifications Based on Role15:20 Employee Compensation – Tier 1 vs Tier 2 Labor Pools20:05 Developing Clear Expectations Upfront24:43 Training Practices36:55 Employee Retention – Culture, Empowerment, Upward Mobility45:49 Employee Retention – Bonuses53:27 Best Practices for Terminating Employees

April 29, 2026Episode 1191 hr 5 min

Laundromat Metrics That Matter with Nick D'Ascensao & Oleg Stepanov

Data is a hot topic in all businesses today - how to get it, how to use it and how to protect it. Nick D'Ascensao and Oleg Stepanov of LaundroWorks join us in this episode of The Laundromat Millionaire Show to dive deep into this topic. Learn how to improve your business analysis by focusing on the metrics that matter most and how the software can help you monitor it.Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.huebsch.com/innovatorsLaundroworks & Cents: Our Guests links: https://laundroworks.com/ & https://www.trycents.com/Our website: https://www.laundromatmillionaire.comThe Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Episode with Steve Marcionetti: https://youtu.be/FnN1X8ApSkEEpisode with Branden Unnerstall & O’Hara brothers: https://youtu.be/rOdBYCLKPBwEpisode with Alex Jakowsky: https://youtu.be/euIPLlOuzQYTimestamps 00:00:00 Episode 119 Intro – Nick D’Ascensao & Oleg Stepanov of LaundroWorks 00:01:08 Spotlight: Laumdromat Millionaire Insurance Program00:02:05 Welcoming Guests00:03:24 LaundroWorks - the payment solution evolution00:08:51 Why Cents Merged with LaundroWorks00:14:09 Only a Loyalty Card System??00:21:45 Data Integration00:24:44 Reasons to Modernize Your Payment System00:26:28 Expected Float00:30:34 Card Replacement Strategies00:33:50 Access to and Best Use of the Data It Provides00:36:09 Data Ownership & Safety00:37:36 Key Data Points to Monitor00:43:42 Best Loyalty Card Promotions00:48:11 Using Cards for Restrictions and Access00:57:46 The $140 Million New Investment01:02:35 How to Demo Cents & LaundroWorks Today

April 15, 2026Episode 11859 min

Our Advice for New Owners - An Interview of Dave & Carla

Dave & Carla Menz transparently share their story, their experience, and their advice for entering and scaling in the laundromat industry in this in-depth interview by Ian Gollahon, a recast of their episode on The Laundromat Ownership Podcast. Six years since being interviewed for the first episode of The Laundromat Millionaire Show and having coached hundreds of clients since, learn their strategies for becoming successful in the laundry industry.Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.huebsch.com/innovatorsLaundroBoost: https://laundroboostmarketing.comOur Host: Ian Gollahon:https://podcasts.apple.com/ie/podcast/laundromat-ownership/id1861061728https://www.washdryfoldpos.com/TikTok: @cashcycleOur website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Timestamps 00:00 Episode 118 Intro – Recast of Laundromat Ownership Podcast 01:32 The Journey to Becoming Laundromat Millionaires05:28 Building a Supportive Community for Laundromat Owners11:38 Overcoming Adversity: Personal Stories of Growth14:36 The Impact of Laundromats on Local Communities19:03 The Evolution of the Laundromat Industry26:19 Advice for New Laundromat Owners33:50 Navigating Growth in the Laundromat Business35:54 Scaling: The Balance Between Growth and Excellence39:09 Understanding Pickup and Delivery Dynamics44:53 The Reality of Delayed Gratification48:58 Bizarre Experiences in Laundromats52:13 The Case for Fully Attended Laundromats55:40 Final Thoughts and Laundromat Owner Resources

March 25, 2026Episode 1171 hr 5 min

New Owner to Industry Expert with Alex Bloom

Interested in the laundry industry? Learn Alex Bloom's tips for going from an industry newbie to a multi-store industry expert in under 3 years. Also learn the truth behind some of laundry's newest technologies such as touchscreen, ProCapture, SanOWash Ozone, and the Presso - do they really work and do they help your bottom line?? Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.huebsch.com/LM-HU-Newsletter-March26 Cents & LaundroWorks Systems: https://www.trycents.com/ LaundroBoost: https://laundroboostmarketing.comOur Guest: Alex Bloom:https://www.facebook.com/WashWorkslaundromatshttps://www.washworksma.com/TikTok: @cashcycleOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Daniels Equipment: https://danielsequipment.com/SanoWash Ozone: https://www.aquawingozone.com/ProCapture: https://speedqueencommercial.com/en-us/procapture/Episode with Craig Madson – ProCapture: https://youtu.be/0zbp5xwruBECurbside Conference: https://www.curbsidelaundries.com/conference/Curbside Software: https://www.curbsidelaundries.com/Speed Queen Machines & Payments: https://speedqueencommercial.com/en-us/Episode with sanowash: https://www.youtube.com/watch?v=uba2xsLJh_ETimestamps 00:00 Episode 117 Intro – Alex Bloom & Curbside 2026 Conference02:14 Alex's Entrepreneurial Journey10:22 The Benefits of a 103111:07 Finding the Right Distributor12:50 Finding the Right Location15:46 What a Top Distributor Does 18:37 Finding the Second Location22:26 Finding a Third Location23:51 Negotiating the Deal25:49 Investing in Community and Business Growth26:38 Not All Customers Want Coinless27:46 Incentivizing App Usage28:58 Business Models, Machines and Layouts30:26 Strategies for Unattended Stores32:16 Benefits of ProCapture34:42 Wash-Dry-Fold and Delivery - Adding Software36:10 Renovating the 3rd Location42:00 Payment System43:47 Third Location Business Model44:11 Benefits of Municipal Power46:01 Navigating Partnerships in Business49:14 Innovations in Laundry Technology: Ozone and Pressing Machines54:56 Presso - Adding Dry Cleaning Services1:00:00 Speech at Curbside 20261:01:49 Advice for New Laundromat Owners01:04:43 Contact Info and Final Thoughts

March 11, 2026Episode 1161 hr 16 min

Secrets to Site Selection & Scaling with Branden Unnerstall, Tom O'Hara & David O'Hara

🌟 Ready to scale your business? Did you know that laundromats can be a goldmine? 💰 In our latest podcast episode, we dive into how one business went from 16 to 38 stores in just a few years! 🚀In the ever-evolving laundromat industry, growth and innovation are key to staying competitive. Join us as we dive into the journey of the Best Wash Laundromats team, where Branden Unnerstall, David and Tom O'Hara share their experiences and strategies for site selection, deal valuation and growing a high caliber team. Their insights offer valuable lessons for both new and seasoned business owners alike. Learn about the secrets behind their rapid expansion and how to apply these strategies to your own journey. This is one episode of The Laundromat Millionaire Show you won't want to miss!#Laundromats #BusinessGrowth #Entrepreneurship #Scaling #Podcast #SmallBusiness #SuccessStories #InvestSmart #CommunityFocus #BusinessTipsReferenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com , Alliance Laundry Systems: https://go.huebsch.com/LM-HU-Newsletter-March26 , Laundromat Ownership Podcast: https://podcasts.apple.com/us/podcast/laundromat-ownership/id1861061728 & LaundroBoost: https://laundroboostmarketing.comOur Guest: Best Wash Laundromats: https://bestwashlaundromats.com/https://www.linkedin.com/in/thomasoharaku/https://www.linkedin.com/company/best-wash-laundromats/?viewAsMember=trueOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Previous Episode with Branden: https://www.youtube.com/watch?v=3yp4PEjNhpgLaundroWorks Payment Systems: https://laundroworks.com/Connecteam Software: https://connecteam.com/Timestamps 00:00 Episode 116 Intro – Best Wash Laundromats – Branden, Tom & David01:30 Introduction and Background of Best Wash Laundromats03:02 Growth Journey: From 16 to 38 Stores05:52 Team Dynamics and Complementary Skill Sets11:57 Best Wash Business Model14:46 Talent Acquisition and Retention Strategies19:56 Community Laundromats vs Commodity Laundromats23:57 Trust and Integrity: Handling the Cash Collections29:26 Focus on Customer Experience31:23 Scaling and Finding New Locations33:42 Managing Locations from a Distance35:26 Key Data Tracking on Stores39:15 Maintaining Quality and Customer Experience43:15 Faith and Community Engagement44:26 Site Selection and Market Analysis54:29 The Importance of Branding55:13 Impact of a Bad Location55:56 Calculating Competition Density58:45 Locations that Failed to Perform1:01:41 Future Growth Strategies and Service Expansion01:05:29 Future for Franchising?01:10:51 Final Thoughts & Building Industry Relationships

February 25, 2026Episode 1151 hr 18 min

The Hidden Money in Modern Payments with Steve Marcionetti

Modernizing your payment system definitely improves customer experience, but could it also be improving your bottom line?? Steve Marcionetti, President and Founder of CCI (Card Concepts Inc), shares insights on payment system options, the strategies behind implementation, and the ROI you can expect. Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com , Alliance Laundry Systems: https://go.speedqueencommercial.com/LM-SQ-Podcast113-February26 & LaundroBoost: https://laundroboostmarketing.comOur Guest: Steve Marcionetti’s socials: http://www.linkedin.com/in/stevemarcionetti , https://www.facebook.com/marcionetti , https://www.instagram.com/ccisteve/ , https://www.tiktok.com/@ccisteve , https://www.youtube.com/@cardconceptsinc8471Card Concepts Inc: https://www.laundrycard.com/Laundry Concepts Distribution: https://www.laundryconcepts.com/Our Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Timestamps 00:00 Episode 115 Intro – Steve Marcionetti01:24 Spotlight: Next Laundromat Millionaire Workshop02:45 Introduction to Steve Marcionetti and His Background07:07 Early Laundromat Card Systems08:42 The Launch of CCI and Its Impact on the Industry11:50 “Card Systems” – Loyalty vs Credit/Debit14:13 The Laundry Card System – Loyalty Cards16:05 The Financial Benefits of Loyalty Cards – The Float21:59 Innovative Marketing Strategies with Loyalty Cards29:37 CCI's Other Options: Laundry Card vs FASCard vs Flex RF35:53 Payment though Mobile App38:10 Ongoing Fees39:00 Laundry Card for Multi-Store Owners40:07 Data Ownership and On-Premise Solutions42:52 Industry Shift Back to Loyalty Cards44:58 Ownership of the Float and the Loyalty46:16 Product Lifespan and Updates53:04 Transitioning to Cashless: Strategies for Success58:15 Family Dynamics in Business1:02:09 Future of the Laundry Industry – Acquisitions & Consolidations?01:06:18 Innovations Coming in CCI's Payment Systems01:07:56 Compatibility & Integrations with Other Software01:11:24 Contact Info & Final Thoughts

February 11, 2026Episode 11454 min

Is It Time to Go Coinless? with Dave & Carla Menz

There are so many options for modernizing your payment system - how do you possibly choose what's right for you and your customers? How do you ensure customer retention through the transition? In this episode, Dave & Carla share the options, their plans for incentives and a successful transition, as well as real-world results from their stores.Referenced Links: Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.comOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Timestamps 00:00 Episode 114 Intro – Modernized Payment Systems00:58 Spotlight: Laundromat Millionaire Calendar of Events02:20 Is it Time to Modernize Your Payment System?05:22 Reasons to Transition Away from Coins09:13 Intro – the Different Payment Options that Exist10:19 Loyalty Card Systems11:35 Pay by App12:59 Phone Pay13:26 Pay with Credit or Debit Cards20:07 Our Transition Through Payment Systems – Quarters to Dollars First23:00 Going to a Hybrid System27:56 Costs & Benefits of Going to a Hybrid Payment System31:44 Successfully Transitioning to Coinless34:50 Avoiding the term “Coinless”38:12 Staffing for the Transition43:15 The Impact on Sales45:18 Customer Feedback46:22 The Benefits of Loyalty Cards – The Float & Promotions49:22 Replacement Card Solutions50:53 Next Steps in Our Transition & Final Thoughts

January 28, 2026Episode 1131 hr 0 min

Tips for Customer Acquisition with Matt Simmons

It's a goal of every business owner and often a large expense - acquiring more customers! Additionally, once you get them, how do you ensure retention? Matt Simmons, co-founder of Curbside Laundries, shares tips and tricks he's learned from his background in marketing and the data from their many clients. This is an episode of The Laundromat Millionaire Show every business owner won't want to miss! Also, stay tuned for a peek into the Curbside 2026 Conference!Referenced Links: Our Guest’s Links: Conference Link: https://www.curbsidelaundries.com/conference/Curbside Software: https://www.curbsidelaundries.com/Laundry 'Matt' Podcast: https://www.youtube.com/curbsidelaundriesX: https://x.com/CurbsideAppInstaGram: https://www.instagram.com/curbsidelaundries/Facebook: https://www.facebook.com/CurbsideLaundriesOur Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.comOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Alex Bloom on Curbside: https://www.youtube.com/watch?v=nogsyKKV7jgEpisode on Commercial Accounts: https://youtu.be/bRP1ox4SX2gWebinar on Growing Revenue: https://get.curbsidelaundries.com/webinar/Timestamps 00:00 Episode 113 Intro – Matt Simmons01:29 Spotlight: Dave AI Coaching5:13 Matt’s Entrance into the Laundry Industry10:13 Starting Wash-Dry-Fold POS11:51 Matt’s Laundromat Operations13:33 Learning from Others in the Industry to Speed Growth15:41 First Curbside Laundry Conference18:28 Laundry Industry Trends23:24 Customer Acquisition Costs31:38 Importance of Retargeting34:19 Auto-Route Fill Up42:50 Growth of Pickup & Delivery Laundry Services44:37 Commercial Laundry Trends & OPL Facilities48:27 Speakers for Curbside 2026 Conference56:39 Matt’s Links & Final Thoughts

January 14, 2026Episode 11246 min

Retail Lessons for Creating a Remarkable Laundromat with Stan Sugarman

Ready to elevate your laundromat? Learn from the retail industry how to make small changes that create a big imact on customer experience. Stan Sugarman, owner of Oz Laundry in Atlanta, shares what he learned from his vast experience in the retail and real estate industries to create his remarkable laundromat in this episode of The Laundromat Millionaire Show with Dave & Carla Menz.Referenced Links: Our Guest’s Links: Oz Laundry: https://www.ozlaundry.com/Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.comOur Website: https://www.laundromatmillionaire.comOur Online Course: https://dave-menz.mykajabi.com/sales-pageOur Youtube channel: https://youtube.com/c/LaundromatMillionaireOur Podcast: https://laundromatmillionaire.com/podcast/Our Facebook: https://www.facebook.com/laundromatmillionaire/Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaireOur LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/Our Instagram: https://www.instagram.com/laundromatmillionaire/Our laundromats: https://www.queencitylaundry.comOur pick-up and delivery laundry services: https://www.queencitylaundry.com/deliveryOur WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/Suggested Services Page: https://www.laundromatmillionaire.com/servicesWDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/Wholesale Laundry in Alabama: https://www.alaundryman.com/Eastern Funding: https://www.easternfunding.com/Laundry Cares: https://laundrycares.org/Atmosphere TV: https://www.atmosphere.tv/Presso: https://getpresso.com/CCI – Fascard System: https://www.laundrycard.com/products/fascard/Cents – LaundroWorks: https://laundroworks.com/Alliance ProCapture: https://alliancelaundry.com/news/alliance-feature-ends-lint-issues/Previous Episode with Craig Madson on Procapture: https://www.youtube.com/watch?v=0zbp5xwruBETimestamps 00:00 Episode 112 Intro – Stan Sugarman00:54 Spotlight: The Laundromat Millionaire WDF & Delivery Workshop2:18 More Customers, Not More Equipment05:50 Stan’s Background09:10 Creating Oz Laundry12:09 Lessons for Laundromats from a Retail Perspective17:49 Reinvesting and a Longterm Mindset20:46 Laundromat Business Model21:31 Pivoting with Presso25:24 Equipment Brand and Mix27:31 Payment Systems and Coins vs Cards30:49 Laundromat Journey Challenges and Changes for the Future34:59 Advice for Prospective Laundromat Owners36:38 Marketing a New Store39:14 Importance of Competitive Analysis41:33 Future Growth & Replacing Yourself43:11 Contact Information44:00 Tax Advantages of Laundries45:08 Final Thoughts