Dental Business Mastery Podcast

Hosted by Julie Parker

Business

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Episodes

177

Latest episode

Aug 2026

Language

EN-AU

About the show

Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success.

Listen to episodes

60 recent

August 24, 2026Episode 17934 min

Ep #179. Part Two: Four-Handed Dentistry, with Rochelle Fisher

Rochelle Fisher of Dental Assisting and Beyond returns for part two on why four-handed dentistry should be standard in every practice. Rochelle and Julie talk about what it looks like on the ground, the flow-on benefits for patients, teams and the dentist's own body over a long career, and the personal trainer who inspired her VIP program. Connect with Rochelle Fisher Website: dentalassisting.com.au Find her on Instagram for tips, tricks and her free weekly tip via email Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

August 19, 2026Episode 17841 min

Ep #178: Part One: The Feedback Effect, with Rochelle Fisher

Rochelle Fisher of Dental Assisting and Beyond joins Julie to talk about the thing that makes or breaks a dental practice, communication between dentists and their dental assistants. They share the surprising places they each learned to give and receive feedback well (a yoga studio and Toastmasters), why so many practices avoid the small conversations that would make everything easier, and one simple question that can completely change how feedback lands. Keep an ear out for part two, where Rochelle and Julie get into why every practice should be working four-handed. Connect with Rochelle Fisher Website: dentalassisting.com.au Find her on Instagram for tips, tricks and her free weekly tip via email Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

August 10, 2026Episode 17740 min

Ep #177: Building a Thriving Dental Practice with Julia Riese

In this episode Julie is joined by Julia Riese, founder of Bright and Bold Consulting and author of Beyond Dentistry, Mastering the Four Pillars to Succeed with Your Dental Practice. Julia spent ten years in the dental industry, including growing with a company that scaled from a handful of practices to twenty locations, and she shares what she learned along the way about building a genuinely successful practice, from getting your team on board early, to having a real plan behind your marketing rather than just being active on social media for the sake of it. They also chat about Julia's new course, Levara AI, which helps practice managers and owners build their own customised AI systems, and wrap up with some great advice on mindset and how to move through overwhelm by focusing on the one thing that matters most. Find out more: https://brightandboldconsulting.com.au/ Levara AI course: https://brightandboldconsulting.com.au/levara-ai-course Beyond Dentistry on Amazon: https://www.amazon.com.au/Beyond-Dentistry-Mastering-Pillars-Practice/dp/1764285506 Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

August 4, 2026Episode 17620 min

Ep #176: Niceness protects comfort but kindness protects growth

Julie shares a story from her early days as a practice owner, a performance conversation she was so worried about getting wrong that she completely softened the message and the team member walked away thinking she'd just been praised, and uses it to explore the difference between being nice and being kind, drawing on Kim Scott's Radical Candor to explain why niceness prioritises comfort while kindness prioritises growth, and why avoiding hard conversations doesn't protect anyone, it just delays the cost. If you've been putting off a conversation with someone on your team, this one's worth a listen. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

June 24, 2026Episode 17545 min

Ep #175: Amy Morgan and The Rise of Dental Assistants

Amy has spent close to fifteen years in the dental industry, starting as a dental assistant before moving into practice management, consulting, social media, and recruitment. In this episode, she shares what led her to create The Rise - a growing organisation dedicated to exciting, supporting, and retaining dental assistants across Australia. Find The Rise: Website: therisedentalco.com Instagram: @therise.dentalmagazine Facebook: facebook.com/profile.php?id=61584585047016 Email: hello@therisedentalco.com Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

June 15, 2026Episode 17438 min

Ep #174. The Value of Growth: How to Build a Team That Never Stops Improving

In this episode, Julie explores what it really means to have growth as a core value in your dental practice - not just as a word on a wall, but as something your whole team genuinely lives. Whether you're a practice owner or a practice manager, this episode will challenge you to think differently about learning - and give you practical ways to bring that thinking into your team. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

May 28, 2026Episode 17340 min

Ep #173: Salena Kulkarni - How Practice Owners Can Build Long-Term Wealth and Freedom

In this episode of the Dental Business Mastery Podcast, Julie Parker sits down with accountant, investor and financial mentor Salena Kulkarni from Freedom Warrior to explore one of the most important - and often overlooked - aspects of practice ownership: wealth creation beyond the dental practice. Salena shares why so many dentists, despite earning strong incomes, still feel financially trapped, stressed, and unable to step away from the chair. Salena unpacks the difference between running a successful practice and building genuine long-term wealth. This conversation explores the psychology of money, the “golden handcuffs” many practice owners experience, and why financial freedom is ultimately about creating choice, flexibility, and purpose - not simply accumulating more income. Links to discover more about Salena: Salena Kulkarni Website: https://freedomwarrior.com.au/ LinkedIn: https://www.linkedin.com/in/salenakulkarni/ Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

May 21, 2026Episode 1721 hr 2 min

Ep #172: How AI Is Transforming the Dental Front Desk

In this episode, Julie Parker is joined by Jayne Bandy and Dr David Moffet to explore how AI is reshaping the dental patient experience without replacing the human connection that practices value most. Together, they discuss the growing pressures faced by front office teams, the challenges of phone management, training and patient communication, and how Jane Bandy AI was created to support practices with consistent, compassionate and highly skilled call handling. This conversation dives into the future of AI in dentistry, why human connection matters more than ever, and how practices can use technology to create better experiences for both patients and teams. Connect with Jayne and David, and find out more about JayneBandyAI: https://jayneai.guru/auth?ref=4735dc11 https://jayneai.guru/ jayne.bandy@theDPE.com david@theupe.com Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

May 11, 2026Episode 17127 min

Ep #171: The 5 Growth Levers

In this episode, Julie Parker and Ameena Basile explore five key “levers” that can dramatically improve practice performance when implemented consistently and strategically together. Many practices immediately focus on attracting more new patients when production slows down. But sustainable growth usually comes from improving several areas at once, not relying on one single solution. Resources Mentioned 5 Levers Calculator 5 Levers Calculator Dental Business Mastery Academy The Academy The Academy includes: 100+ team training videos Practice management resources Communication and leadership training Financial and operational tools AI-supported learning assistance for dental teams Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .

May 4, 2026Episode 17016 min

Ep #170. How Triage Questions Build Connection with Every Caller

Triage questions aren't just a clinical tool, they're one of the most powerful rapport builders your reception team has. In this episode, Julie explores how asking the right questions, with the right warmth, can make every patient feel genuinely heard and cared for before they've even walked through the door. Julie covers triage questions for both urgent and routine appointments, why matching a patient's energy matters, and simple, practical habits your reception team can start using straight away. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/ , and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au .