The Jered Williams Show

Hosted by Jered Williams

Business Entrepreneurship

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Episodes

190

Latest episode

Aug 2026

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About the show

Get ready to dive into the business side of plumbing with Jered Williams, Owner of a multimillion dollar plumbing company and The Wealthy Plumber coaching program. Jered, your business guru and podcast host, is on a mission to share his entrepreneurial insights and flip the script on plumber stereotypes. Forget the clichés – he's here to show you how plumbers, or anyone for that matter, can turn their businesses into goldmines. Join us for an insightful and exhilarating journey as Jered spills the beans on why plumbers often undersell themselves and sabotage their success.

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60 recent

September 11, 20261 hr 4 min

#190 Why Your Plumbing Brand Is Costing You More Than You Think (And How To Fix It)

On this episode of the Jered Williams show, Jered sits down with Anastasia from Bananas Creative to explore the intersection of branding, operations, and family business dynamics within the home services industry. Anastasia details her transition from a corporate HR Vice President to managing the operational side of her husband Sergio’s creative agency, highlighting how their complementary skill sets—his creative vision and her focus on accountability and speed—drive the company's success. The discussion delves into the transformative power of personal development, the importance of setting clear expectations through KPIs, and the necessity of maintaining a healthy work-life balance through travel and individual hobbies. Ultimately, the episode emphasizes that building a successful business requires not just hard work, but a commitment to honesty, strategic delegation, and fostering long-term relationships with both clients and vendors.

September 4, 20261 hr 3 min

#189 The Man Who Helped Me Sell My Plumbing Business For 5 Million Dollars

On this episode of the Jered Williams show, Jered sits down with business broker Patrick Lange to discuss the strategic process of valuing and selling trade-based businesses like HVAC and plumbing companies. Patrick emphasizes the critical importance of maintaining clean financial records, building a "sellable" business that operates independently of the owner, and understanding the impact of private equity on the current market. The conversation provides actionable advice for contractors on maximizing their company's value through maintenance agreements and operational maturity, ensuring they are prepared for a successful exit when the time comes.

August 28, 20261 hr 31 min

#188 This Plumber Did $8.4 Million In Sales (here's how)

On this episode of the Jered Williams show, Jered talks with Jeff Cronin, the "eight million dollar plumber," about the mechanics of high-volume sales in the plumbing and HVAC industries. The discussion highlights why human CSRs outperform AI in building trust and how technicians can double their average ticket by focusing on "dollars per knock" rather than just close rates. Jeff breaks down the turnover process and step-selling techniques, emphasizing that sales success is driven by a technician's mindset and their ability to educate customers on long-term solutions like water treatment and pipe replacement. They conclude with advice on hiring for resilience and maintaining the professional discipline necessary to sustain a high-earning career in the trades.

August 21, 20261 hr 2 min

#187 How He Grew A Million Dollar Home Service Business In 3 Years

On this episode of the Jered Williams show, Jered welcomes Justin Deese to discuss strategic growth, recruitment, and the evolving demands of the home services industry. The conversation highlights the necessity of 24/7 availability through services like Plumbline and explores Justin’s "Blue Angels" philosophy of prioritizing team culture and fit during the hiring process. They dive deep into effective training methods, such as the 80/20 rule for new technicians, and the importance of shifting from a "break-fix" mentality to an educational sales model that offers customers clear options. The episode concludes with insights on balancing immediate marketing ROI with long-term branding and a preview of the upcoming Home Service Hoorah workshop event.

August 14, 20261 hr 57 min

#186 How This Plumber Went From $1.5M To $3M In One Year

On this episode of the Jered Williams show, Jered sits down with Dalton Hatch to discuss his evolution from a solo operator at DH Plumbing to a partner in a multi-million dollar merger with Eager Plumbing. They dive into the operational realities of scaling a trade business, including the complexities of PPC marketing, the implementation of rigorous sales training, and the necessity of maintaining a transparent, high-accountability culture. Dalton shares his personal journey of physical and mental transformation, highlighting how discipline and a growth-oriented mindset are essential for navigating the stresses of entrepreneurship. The discussion concludes with reflections on family, legacy, and the drive to provide long-term security while continuing to expand within the plumbing and HVAC industries.

August 7, 202644 min

#185 If You're A Plumber And You Hate Sales, Watch This

In this episode of the Jered Williams Show, Jered and Eddie break down a five-step sales process designed to help plumbing technicians move beyond basic repairs and provide higher-value service. The strategy emphasizes building early rapport through a proactive call-ahead, diagnosing the root cause of issues instead of just treating symptoms, and "pre-framing" costs to manage customer expectations before presenting options. By utilizing "step selling" to build trust and offering clear financing paths for long-term solutions, technicians can increase their average ticket sizes while ensuring customers receive more reliable, permanent fixes. Ultimately, the conversation underscores that professional sales in plumbing is about thoroughness, transparency, and empowering the customer to choose peace of mind over temporary Band-Aid solutions.

July 31, 20261 hr 1 min

#184 How This Plumber Tripled His Average Ticket Without Getting More Calls

On this episode of the Jered Williams show, host Jered Williams speaks with Tim Nevers of Vanguard Plumbing Solutions about his transition from commercial new construction to a high-growth residential service model. The discussion covers the effectiveness of lead sources like Angie’s List, the critical importance of "speed-to-lead" through automated follow-ups, and the advantages of human answering services over AI. Tim details how he significantly increased his average ticket value by adopting an options-based sales approach and integrating water filtration and well tank services into his standard workflow. The episode concludes with insights on overcoming limiting beliefs, managing business debt, and the strategic steps taken to scale a service-based plumbing company in the Connecticut market.

July 24, 20261 hr 2 min

# 183 - 35 Years Of Plumbing Business Advice In 62 Minutes

On this episode of the Jered Williams show, Scott Hobbs shares his journey of scaling a multi-generational plumbing business, from starting with his father in 1989 to managing a large-scale operation with over 80 employees and 55 trucks. Scott details the operational necessity of separating residential new construction from service work, highlighting how each requires a distinct approach to staffing and customer service. He credits much of the company's success to the systems and culture established by his wife and business partner, Pam, emphasizing that hiring for personality and maintaining rigorous accountability are more critical than technical experience alone. The discussion also explores the implementation of flat-rate pricing, the benefits of a service advisor model, and the impact of consistent sales training and role-playing on the company's growth and technician performance.

July 17, 20261 hr 5 min

#182 I Exploded My Plumbing Business In Only 5 Months (here's how)

On this episode of the Jered Williams Show, Jered and Eddie break down the transition from reactive financial management to a proactive budgeting model designed for home service businesses. They explore the necessity of tracking data—such as booking rates, close rates, and average tickets—to identify operational holes and make informed decisions about marketing spend and technician capacity. The conversation highlights the "cost of growth," emphasizing that hiring and scaling require planned cash dips, and stresses the importance of offering customers full service options to maximize revenue and build long-term trust.

July 10, 20261 hr 7 min

#181 Owning A Plumbing Business Was Hard Until I Understood This

On this episode of the Jered Williams Show, Jered and Eddie dive deep into the financial mechanics of running a successful home service business, focusing specifically on gross margin, labor efficiency, and material management. They discuss the importance of understanding P&L statements long before reaching high revenue milestones and explain how a general manager should be incentivized to control costs above the gross margin line. The conversation covers practical strategies for reducing technician idle time, the necessity of accurate job estimating through multipliers, and how a simple, uncapped commission structure can naturally drive technicians to sell more materials and higher-value solutions. By the end of the episode, they emphasize that profitability is often a result of technician skill and relevant customer conversations rather than just competitive pricing or complex inventory tracking.