
#196 How This Woman Built A $19 Million Plumbing Company
On this episode of the Jered Williams Show, Jered speaks with Pam Hobbs, the systems creator and instigator behind Hobbs Plumbing and Mr. Rooter. Pam explains how she transformed a family business into a highly organized operation by implementing rigorous documentation, non-negotiable standards, and a culture where employees help build the company's policies. She shares insights into their multi-stage hiring process, the strategic differences between new construction and service divisions, and the practicalities of maintaining a successful business partnership with a spouse. The discussion highlights the importance of building scalable systems that allow for long-term growth and eventual leadership transition while emphasizing the value of community reinvestment.

