The GAIN Industry Leaders Podcast

Hosted by GAIN

Business Entrepreneurship

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Feb 2025

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About the show

Get into the heads and hearts of leaders from across the retail, ecommerce, travel and D2C world. Hosted by Sorcha O'Boyle from GAIN, this podcast brings you the inspiring and sometimes surprising stories behind amazing brands who each have a unique connection with their customers.

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43 recent

February 13, 202527 min

Dani Palmer from Loqbox on their mission for financial health

Our latest Industry Leaders episode features Dani Palmer, Chief Marketing Officer at Loqbox, a mission-led business focused on financial health. They help enhance people’s financial profile, knowledge and security. This enables them to build healthy, lifelong financial habits, and improve their relationship with money.Dani brings us into her way of thinking, and the enormous challenges in society that Loqbox are helping to address. It's a brilliant story of a modern financial services brand.

January 31, 202535 min

Tom Barber from Original Travel on their growth journey

Our latest Industry Leaders episode features Tom Barber, Cofounder of Original Travel. From the early days behind the launch of this unique travel business to adapting to industry shifts and embracing innovation, Tom shares the strategies that propelled Original Travel to the forefront of bespoke travel experiences. There are some wonderful destination ideas in there too!

January 13, 202531 min

Jane McFadzean from Trip.com on Sustainability in the Travel industry

Our latest Industry Leaders episode is a fascinating chat with Jane McFadzean, Director of Global Sustainability and ESG for Trip.com Group. It's inspiring to hear how Jane and the Trip.com team are raising the bar for sustainable travel across the industry

October 25, 202426 min

Elizabeth and Alex from Elizabeth Scarlett

Join us for this inspiring and personal story of building the wonderful luxury accessories brand Elizabeth Scarlett from scratch with founder Elizabeth, and CEO Alex Petrides.

August 28, 202427 min

Alexander Lodeweyckx from Loop Earplugs

We are delighted to have the brilliant Alex Lodeweyckx sharing the remarkable growth journey of Loop Earplugs. Loop Earplugs have become a worldwide phenomenon, growing mainly through social media and digital performance. The brand has become a case study in how to scale a brand globally through social channels and Alex has been at the heart of it. This is essential listening for any growth marketer - let's dive in!

August 9, 202428 min

Lauretta Roberts & Anthony Hawman, TheIndustry.Beauty

Lauretta and Antony each have more than 25 years of experience in the field having held senior roles in major market-leading businesses such as WGSN, Birchbox, Retail Week, Drapers and Management Today. Both are lifelong fashion and beauty obsessives and are driven by a shared goal of creating a forward-looking platform that supports and unites the industry as it navigates the seas of change. Let's hear what they have to say!...

July 23, 202435 min

Kate and Jonathan Zatland from Forme Partners

This week we're talking to Kate, Founder and Managing Partner and Jonathan, Operating Partner at Forme Partners, an Executive Search & Growth Advisory firm serving Europe’s equity backed, technology enabled businesses. Kate and Jonathan give us an expert perspective on leadership talent - how fast growth companies can define the capabilities they need and find, or develop, the right people to take them to the next level. ⁠⁠Follow us on LinkedIn⁠⁠ ⁠⁠Visit our website ⁠⁠ ⁠⁠Join our Customers Economics Masterclass⁠⁠ (free for leaders of retail & DTC brands)

February 24, 202437 min

Giles Mountford, Drinks Marketing Manager at Hall & Woodhouse

On the podcast with us this week is Giles Mountford, Drinks Marketing Manager at Hall & Woodhouse! Hall & Woodhouse is an independent regional brewer with a beautiful collection of pubs. In this episode, Giles talks about launching their first new product in over 240 years, modernising a heritage brand, and how they work to find that special little spark that makes people buy their drinks over competitors. This is a really great episode on product launches, knowing what your customer really wants (not what you think they want) and standing by your customer insights. We hope you enjoy this episode! Connect with more2: ⁠⁠Follow us on LinkedIn⁠⁠ ⁠⁠Visit our website ⁠⁠ ⁠⁠Join our Customers Economics Masterclass⁠⁠ (free for leaders of retail & DTC brands)

February 8, 202430 min

Duncan Rutherford, Head of Ecommerce, EE

We were delighted to have Duncan Rutherford, Head of Ecommerce at EE come onto our Industry Leaders podcast! EE is one of the largest mobile network providers and they are on a mission to be the most personal and customer-focused brand in the UK and in this episode, Duncan shares how they are doing it. Duncan shares the behind-the-scenes of rebranding BT Shop to EE, how they are innovating retail customer experiences, and how they're winning the household. Plus, we discuss the future of ecommerce and Duncan's college project which helped new hip hop artists break into the industry, such as Kendrick Lamar! We hope you enjoy this episode. Connect with more2: ⁠Follow us on LinkedIn⁠ ⁠Visit our website ⁠ ⁠Join our Customers Economics Masterclass⁠ (free for leaders of retail & DTC brands)

January 12, 202430 min

Lucy Greenwood, Co-Founder, Lucy & Yak

We're so excited to have Lucy Greenwood, Co-Founder of Lucy & Yak join us on our podcast this week! Lucy spoke about how Lucy & Yak started on a beach in New Zealand to fund their travels and how it's now grown to 7 stores across the UK (with plans to open more) and a cult fanbase with the likes of Greta Gerwig and Ed Sheeran fans of the brand. We hope you enjoy this episode! Connect with more2: Follow us on LinkedIn Visit our website Join our Customers Economics Masterclass (free for leaders of retail & DTC brands)