The HighLevel Experience

Hosted by Vit Muller

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Jun 2026

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Welcome to The HighLevel Experience: Disruptor Diaries, your number one source for motivation, inspiration, and clarity for achieving success with HighLevel. Our podcast aims to inspire you through the stories of successful agencies, Saaspreneurs, and high-level affiliates, focusing not only on their achievements but also on their journey to get there. Tune in every week for a fresh dose of the latest HighLevel feature updates in our weekly segment, where we geek out over the newest tools and strategies. Each episode is designed to equip fellow HighLeveler's with specific strategies, tactics, or tools that will help progress their business. But that's not all! We also share three quick stories of businesses that have made an impact as a result of using HighLevel. Our ultimate goal? To be the #1 HighLevel Podcast with the fastest-growing listener base. Join us on this exciting journey and let's disrupt together!

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June 16, 20261 hr 2 min

How Selling Without Calls Revolutionized This Consultant’s Approach

94 - How Selling Without Calls Revolutionized This Consultant’s ApproachHost Vit Muller sits down with James Kemp, the offers and growth strategist who walked away from the corporate grind, failed forward, and flipped the consulting model on its head. James shares how he built multiple $1–3M/year consulting businesses by rejecting traditional high-ticket, call-heavy sales—favoring clear positioning, simple delivery, and selling “on the back of a doc.” He breaks down why everything up to $10M comes down to the offer, how to compress time with AI, and why identity—and the courage to pivot—often matters more than tactics.James also unveils Virtual JK, his AI replicant trained on his frameworks to help consultants and agencies craft high-converting offers, scale to 3k/week and then 3k/day, and eliminate friction in sales and fulfillment. Expect blunt truths, unconventional playbooks, and highly practical advice you can implement today.About James KempJames Kemp is a renowned offer strategist and growth consultant who has generated $22M+ from his own offers and advised behind the scenes on some of the largest offers online. He pioneered selling via simple Google Docs, popularized weekly payment models, and today runs an ultra-lean business from Bali and New Zealand. James helps agency owners, consultants, and creators “get paid to exist” by packaging their skills into scalable offers—and now, through his AI replicant, Virtual JK, which compresses time and increases leverage for clients worldwide. Previously: led product/marketing to $121M for a daily deals company, launched and exited multiple ventures, and collaborated with leaders like Sam Ovens and Taki Moore.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] James Kemp's Journey - James shares his story from door-to-door sales in the UK to scaling a daily deals business to $121M, and eventually simplifying his business model to work just two days a week.👉 [00:05:00] The Art of the Pivot - Discussion on the importance of pivoting in business, optimizing what works, and aligning it with personal life goals.👉 [00:06:00] Selling on the Back of a Google Doc - James explains how he transitioned to selling offers via Google Docs instead of traditional sales calls, focusing on clear offers and weekly payments.👉 [00:08:00] Identity and Business Constraints - Exploration of how business identities can create self-imposed bottlenecks and the importance of breaking free from these constraints.👉 [00:10:00] Coaching vs. Consulting - James and Vit discuss the differences between coaching and consulting, and how to effectively package and monetize each.👉 [00:13:00] Virtual JK and AI in Business - Introduction to Virtual JK, James' AI replicant, and how it helps scale offers and streamline business processes.👉 [00:40:00] Building a Business That Supports Your Life - James emphasizes the importance of building a business that aligns with and supports the life you want to live, rather than escaping into work.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to

June 9, 20261 hr 27 min

The Simple Keyword Trick That Turns Comments Into Leads

93 - The Simple Keyword Trick That Turns Comments Into LeadsHost Vit Muller sits down with AI marketing and automation specialist Nipun Syal to unpack how he scaled his SaaS and agency using AI “clones” and fully automated content engines. Nipun walks through an end-to-end workflow that turns HighLevel’s RSS changelog into daily, benefits-first video explainers and social posts without human intervention. He shares how multiple avatars, voice cloning, captions, and smart distribution keep output high and on-brand, while simple CRM automations turn comments into leads. They also dive into creative testing, a Facebook “threads” scheduling workflow, productizing this system for clients, and the mindset that helped Nipun place #2 in Alex Hormozi’s global launch challenge.Special Offer 🤩📣Nipun is offering a complimentary 30-minute 1:1 consultation for HighLevel Experience listeners to map your AI content engine or clone strategy.- Book here: https://highlevelexperience.com/nipunAbout Nipun SyalAI marketing and automation specialist, agency and SaaS founder, and longtime HighLevel power user. He builds fully automated AI-driven content engines for both organic and paid growth, serves as a HeyGen brand ambassador, and speaks globally at events such as GHL India and AI Unleash. Ranked #2 in Alex Hormozi’s affiliate challenge, he also runs hands-on AI workshops around the world. His mission is to help agencies and small businesses scale through automation, AI, and relentless implementation.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] The Bottleneck in Content Creation - Nipun explains how founders often become bottlenecks in content creation and how AI clones can alleviate this issue by automating video production.👉 [00:04:00] Workflow for Automated Content - Detailed breakdown of the workflow: HighLevel changelog RSS → Claude for copy → HeyGen avatars → ElevenLabs voice → Submagic for captions/B-roll → Slack review → HighLevel Social Planner.👉 [00:09:00] Organic Lead Generation through Automation - Discussion on how using a comment keyword like “GHL” triggers automations that generate 15–20 organic leads per week.👉 [00:12:00] Productizing the AI Content Engine - Nipun shares insights on packaging the AI content engine for agencies and vertical niches, including drafting content into clients’ Social Planner.👉 [00:18:00] Creative Testing and Engagement Strategies - Importance of the first 3 seconds in ads, testing multiple hooks, and using data to guide creative choices.👉 [00:52:00] Nipun's Journey and Mindset - Nipun talks about his journey, including his 21-day sprint to place #2 in Alex Hormozi’s affiliate challenge and the mindset that drives his success.👉 [01:12:00] Final Thoughts and Special Offer - Nipun offers a complimentary 30-minute consultation for listeners and shares his final advice on implementing and staying consistent with AI strategies.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different...

June 2, 20261 hr 16 min

Why Selling Solutions Instead of Tools Is the Key to Client Trust

92 - Why Selling Solutions Instead of Tools Is the Key to Client TrustVit sits down with HighLevel and AI automation expert Steven Tann to discuss his journey from award-winning chef to building and selling a successful SaaS business. Steven shares how he increased webinar conversions with chatbots, scaled using a single snapshot, and transitioned from custom services to a lean SaaS model. They also explore AI-powered content creation, “vibe coding,” his Salesmate coaching tool, practical restaurant automation strategies, reducing churn through better onboarding, and why your story—not your tools—is what truly sells, all while Steven runs his business from a narrowboat in England.Special Offer 🤩📣Book a free AI/HighLevel strategy call with Steven Tann. Get actionable advice on your SaaS, onboarding, AI content engine, or sales process—no charge for the call.Link: https://steventann.comAbout GUESTNAMESteven Tann is a HighLevel and AI automation expert, author of “You’re Selling AI Wrong (Here’s How to Fix It),” and a go-to advisor who’s helped more than 7,000 agencies.He built and sold a pure SaaS business (156+ subs), consults and coaches agencies, and runs an AI-driven content machine that publishes daily in his own tone.Formerly an award-winning head chef in Australia, now living and traveling by narrowboat across England with his dog.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:03:00] Building Chatbots and Discovering HighLevel - Steven shares his experience with ManyChat and how he transitioned to using HighLevel for better deliverability and functionality during the shift to online events.👉 [00:06:00] Scaling with a Standardized Snapshot - Discussion on how Steven used one universal snapshot to scale his agency, allowing for group training and efficient onboarding across diverse client types.👉 [00:07:00] From Chef to SaaS Builder - Steven and Vit discuss their backgrounds in the culinary industry and how those experiences translate into their current roles in tech and SaaS.👉 [00:13:00] Restaurant Automation and AI Opportunities - Exploring how HighLevel and AI can be leveraged to improve restaurant operations, including mobile wallet passes and in-house ordering systems.👉 [00:19:00] The Power of Giving Away Knowledge - Steven talks about the value of sharing knowledge freely, a lesson he learned from Robb Bailey, and how it has shaped his approach to business and consulting.👉 [00:20:00] Building and Selling a Pure SaaS Business - Insights into Steven's journey of building and selling his SaaS business, focusing on the challenges and strategies for success in a competitive market.👉 [00:33:00] Leveraging AI and Automation in Business - Steven discusses his use of AI for content creation and client engagement, including his Salesmate tool and the concept of "vibe coding" for app development.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS...

May 26, 20261 hr 20 min

How Consistent Systems and Documentation Build Long-Term Success

91 - How Consistent Systems and Documentation Build Long-Term SuccessVit sits down with tattoo-industry heavyweight and tech builder Gabe Ripley to unpack what true niche depth looks like when you marry decades of domain expertise with modern SaaS, AI, and automation. From running multimillion-dollar studios and global events to building TattooNOW’s media, SEO moat, and HighLevel-based systems, Gabe shares what actually moves the needle for tattoo shops, why adoption beats features, and how to design CRM-driven experiences that turn first-time clients into lifelong fans. He also opens up about hard-earned CEO lessons, building for prickly power users, and the new wave of AI tools (Claude, n8n, Cloud Code) that let small, focused teams ship at enterprise scale.About Gabe RipleyWith more than 25 years advancing the tattoo industry, he has built a diverse career as a studio operator, global event producer, media publisher, and educator. Originally starting as a programmer in the 1980s, he later combined his passion for technology and tattoo culture to create TattooNOW. Today, he develops HighLevel-powered SaaS, AI, and automation systems for tattoo studios and events, while also running training programs, retreats, and conventions that support artist education in both business and craft. Along the way, he has built an extensive library of business resources tailored specifically for tattoo shops, including org charts, SOPs, P&Ls, and marketing plans.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] Early Days and Transition to Tech - Gabe discusses his early days in the tattoo industry, his initial programming experiences, and how he began integrating tech into tattoo businesses.👉 [00:05:00] Passion for Tattooing and Business Evolution - Gabe shares his passion for tattoos, the transformative power of tattooing, and how he evolved his business approach over the years.👉 [00:09:00] HighLevel as a SaaS Backbone - Discussion on how Gabe uses HighLevel to streamline operations for tattoo studios, focusing on simplifying the user interface for better adoption.👉 [00:11:00] Customizing HighLevel for Tattoo Studios - Gabe explains his approach to customizing HighLevel, including creating submenus and tailoring the platform to meet the specific needs of tattoo studios.👉 [00:20:00] Real-World Workflows and Business Models - Gabe talks about the different business models he offers, from basic SaaS plans to comprehensive consulting for multi-location studios.👉 [00:22:00] Leadership Lessons and Business Challenges - Gabe reflects on his experiences as a CEO, the challenges he faced in managing people, and the lessons learned from running multimillion-dollar studios.👉 [00:32:00] Marketing and Client Engagement Strategies - The conversation shifts to marketing strategies for tattoo studios, emphasizing the importance of referrals, digital marketing, and creating meaningful client experiences.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools,...

May 7, 20261 hr 15 min

How Handling Refunds Can Make or Break Your Customer Relationships

90 - How Handling Refunds Can Make or Break Your Customer RelationshipsIn this episode, I sit down with Gary Capps, founder of myCRMSIM, to unpack the real journey behind building and scaling a SaaS product inside the HighLevel ecosystem.We go beyond surface-level tactics and dive into what it actually takes to grow a business, from struggling to sell a great product, to finding product-market fit, to balancing family life while scaling fast.This is a raw, honest conversation about business, mistakes, growth, and what really matters.Special Offer 🤩📣Get 25% off any plan, SMS, iMessage, WhatsApp and RCS using a promo code HLE25Visit highlevelexperience.com/mycrmsim to take advantage of this offer.About Gary CappsGary Capps is a seasoned agency owner and SaaS innovator, known for his expertise in developing SMS solutions for HighLevel users. As the founder of myCRMSIM, Gary has helped countless agencies overcome the challenges of traditional SMS platforms, providing a cost-effective and efficient alternative. His focus on innovation and customer education has positioned myCRMSIM as a leading solution in the HighLevel marketplace.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] Day-to-Day Operations Before myCRMSIM - Gary describes his agency's focus on building SaaS, database reactivations, and estimation calculators for trade services.👉 [00:03:00] Challenges in Selling Estimation Calculators - Discussion on the difficulties of selling estimation tools to trade services and the challenges of convincing them of the value.👉 [00:06:00] Transition to myCRMSIM - Gary explains how myCRMSIM took off, overtaking other projects, and the decision to focus on it due to market demand.👉 [00:08:00] Sales Challenges and Solutions - Gary shares insights on handling sales challenges, the importance of being in the trenches, and the role of a business owner in sales.👉 [00:15:00] Managing Customer Expectations and Support - Gary discusses handling customer support, managing refunds, and the importance of maintaining customer relationships.👉 [00:25:00] The Importance of Human Connection in Business - Conversation about attending events, building partnerships, and the value of face-to-face interactions in a digital world.👉 [00:37:00] Balancing Business and Personal Life - Gary talks about the challenges of balancing work with family life, the inspiration behind the SaaS Dads podcast, and the importance of relatable conversations among business owners.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS AgencyDiscover our top recommended 3rd party providers and tools that seamlessly integrate with HighLevel. Streamline your workflows, automate tasks, and improve overall efficiency to take your agency to the next level.<a...

April 28, 20261 hr 32 min

How Shipping Imperfect Products Quickly Leads to Faster Growth

89 - How Shipping Imperfect Products Quickly Leads to Faster GrowthVit sits down with HighLevel co-founder and operator-at-heart, Robin Alex, for an inside look at HighLevel’s origin story, product philosophy, and the future of AI for agencies. Robin shares how an IT-and-ops mindset shaped his journey from running a gaming servers business and his agency Innovate Fast to co-founding HighLevel with Shaun and Varun. They unpack the “skateboard” approach to shipping, why community-led growth beat paid ads, how SaaS Mode unlocked a new model for agencies, and where HighLevel is going next with AI agents, data residency, and B2B-friendly inbox controls. Robin also opens up about founder dynamics, decision-making without silos, and why agencies will remain the critical distribution layer in the AI era.Special Offer 🤩📣📌 🔥 Get 30-day extended free trial of Highlevel, the software I use for my own SaaS Agency (plus $3,277 worth of bonuses that I normally only give my paying clients) https://www.gohighlevel.com/vitAbout Robin AlexRobin Alex is the co-founder of HighLevel. A systems-first operator, he began in IT infrastructure and technical operations, launched one of his first ventures hosting gaming servers, and later founded Innovate Fast, where he helped small businesses scale with smart stacks, automations, and paid media. Those trenches led to HighLevel—a platform purpose-built to turn agencies into SaaS companies—co-founded with Shaun Clark and Varun Vairavan. Robin champions fast shipping, customer closeness, and building for agency leverage.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] The Origin of HighLevel - Robin shares the story of how he met Shaun and Varun, leading to the creation of HighLevel from a two-day prototype.👉 [00:12:00] Building HighLevel: The "Skateboard" Approach - Discussion on HighLevel's product philosophy of shipping fast, iterating with customers, and the importance of community-led growth.👉 [00:23:00] Innovate Fast and the Duct Tape Method - Robin talks about his previous company, Innovate Fast, and how it influenced the creation of HighLevel by solving complex agency problems.👉 [00:51:00] SaaS Mode and Pricing Strategy - Insights into how SaaS Mode was developed from customer behavior and the flexible pricing model that encourages agencies to evolve.👉 [00:58:00] AI Integration: "With You" and "For You" - Robin explains the dual approach to AI in HighLevel, enhancing both user workflows and automating client interactions.👉 [00:46:00] Community and Organic Growth - The role of community in HighLevel's growth, from Facebook chats to global events, and the power of word-of-mouth marketing.👉 [01:06:00] Future Plans: Data Residency and B2B Flexibility - Discussion on upcoming features like regional data hosting, B2B-friendly inbox controls, and the strategic direction of HighLevel.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS...

April 22, 20261 hr 12 min

Why "Link in Bio" is Hurting Your Engagement and What to Do Instead

88 - Why "Link in Bio" is Hurting Your Engagement and What to Do InsteadVit sits down with SaaS founder and agency operator Jeff Vanasdal to explore a smarter way to sell AI chat and voice solutions using personalized, interactive demos. After seeing traditional pitches fall flat, Jeff built Bot Mockups—a tool that lets agencies quickly create tailored demos across channels like Instagram, web chat, SMS, and voice. He walks through how to build demos in minutes, auto-scrape prospect data, and integrate everything into HighLevel for a scalable workflow. A practical episode packed with real strategies, pricing insights, and a special offer to get started.Special Offer 🤩📣🔥 Special Offer for Our Listeners:- Get a 14-day extended trial (standard is 7 days).- Limited-time annual plan for just $1,000 (normally ~$1,787). Available until end of May.How to claim:1) Visit highlevelexperience.com/botmockups2) Sign up for the trial.3) Email support@botmockups.com and mention you came from Vit’s podcast to get your extended trial and special pricing.About GUESTNAMEJeff Vanasdal is the founder of Bot Mockups, a platform that helps agencies sell AI chat and voice solutions with clarity and speed by “showing” personalized demos instead of explaining abstractly. With deep roots in motorsports media, social content at scale (4M+ followers), and lead-gen funnels, Jeff builds tools agencies actually need to turn complex tech into simple buying decisions. He also runs List Builder AI, focused on converting social followers into email and SMS subscribers.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:04:00] Early Ventures and Problem Solving - Jeff discusses his early ventures, including Santo Design Co. and his work with Orner Racing and Canam. He shares how he created his first funnel using QR codes at snowmobile races.👉 [00:10:00] The Flaws of "Link in Bio" and Social Media Engagement - Jeff explains why the traditional "link in bio" approach is flawed and introduces the concept of using Instagram comment-to-DM for better engagement and conversion.👉 [00:15:00] Building Bot Mockups and Overcoming Sales Challenges - Jeff talks about the challenges of selling AI solutions and how Bot Mockups was created to provide interactive demos that help prospects visualize the product.👉 [00:20:00] Live Demo of Bot Mockups - Jeff demonstrates how Bot Mockups works by creating a personalized IG comment-to-DM demo for the HighLevel Experience Podcast, showcasing its features and ease of use.👉 [00:30:00] Prospecting at Scale and HighLevel Integration - Discussion on how Bot Mockups integrates with HighLevel for scalable prospecting, including lead finding, enrichment, and automating demo creation.👉 [00:42:00] Pricing Strategies and Niche Targeting - Jeff and Vit discuss effective pricing strategies for selling AI solutions, emphasizing the importance of targeting high-ticket niches for better ROI.👉 [00:48:00] Future Roadmap and Enhancements - Jeff shares insights into the future roadmap for Bot Mockups, including potential integrations and enhancements to streamline the sales and fulfillment process.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging,...

April 14, 20261 hr 17 min

Why Human Touch Still Matters in an Automated World

87 - Why Human Touch Still Matters in an Automated WorldVit sits down with Cleveland-based HighLevel agency owner and Muay Thai practitioner Charles Craggett to break down a systems-first approach to growing home service businesses. From the rule of 7 and SMS vs. email performance to AI that supports (not replaces) humans, Charles shares how he builds reliable marketing systems, streamlines operations, and integrates tools like ServiceTitan, Housecall Pro, and Jobber. He also covers pricing, packaging, a smart content partnership model, and a case study that drove 60% revenue growth.About Charles Craggett- Charles Craggett is a HighLevel-powered agency owner based in Cleveland, Ohio, specializing in systems-led growth for home service businesses (landscaping, roofing, plumbing, electrical, and more).- Formerly in insurance sales, Charles built an internal marketing and CRM engine during Covid that sparked his agency.- A dedicated Muay Thai and boxing practitioner, Charles brings fight-tested focus, discipline, and systems thinking to his clients’ marketing and operations.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] Martial Arts Influence on Business Systems - Charles discusses how martial arts training influences his approach to building systems and marketing, emphasizing focus and discipline.👉 [00:05:00] Transition from Insurance to Marketing Agency - Charles shares his journey from insurance sales to creating a marketing agency during COVID, leveraging HighLevel and digital strategies.👉 [00:13:00] Building a List and Nurture Sequences - The conversation shifts to the importance of list-building and long-term nurture sequences, with Charles explaining his approach to maintaining engagement and conversions.👉 [00:17:00] SMS vs. Email: Conversion Insights - Charles and Vit discuss the effectiveness of SMS compared to email, with Charles explaining why SMS often yields better conversion rates in his experience.👉 [00:23:00] Incorporating AI into Marketing Systems - Charles talks about using AI to enhance marketing systems, focusing on qualification and booking processes while maintaining a human touch.👉 [00:31:00] Systems Design for Trades and CRM Integration - The discussion covers designing systems for trades businesses and integrating HighLevel with other CRMs like ServiceTitan, Housecall Pro, and Jobber.👉 [00:42:00] Content Creation and Partnership Model - Charles explains his approach to content creation through partnerships, emphasizing the value of real, human-produced content over AI-generated alternatives.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS AgencyDiscover our top recommended 3rd party providers and tools that seamlessly integrate with HighLevel....

April 7, 20261 hr 9 min

Why Staying Comfortable Keeps Your Business From Growing

86 - Why Staying Comfortable Keeps Your Business From GrowingHost Vit Muller sits down with longtime operators and partners Walt Bayliss and Johann Nogueira to unpack their bold pivot from White Label Suite to AI X Up (AI Powered Up) — and why focusing on helping agencies and sales pros close deals beats trying to resell another tool. They break down how agentic AI is already here, show how to build a fully autonomous AI sales agent in 1:23, and share practical strategies for prospecting, data enrichment, deliverability, lead scoring, and multi-channel outreach that actually move the needle.Special Offer 🤩📣We're excited to offer you a chance to experience AI X Up firsthand. For a limited time, you can get a free AI X Up account with 100 credits, plus a step-by-step workshop to build your own autonomous AI agents just like the pros. 🤖✨Whether you're looking to streamline your prospecting or enhance your outreach, this is your opportunity to see how AI can transform your business.👉 Claim your free account and workshop here: https://highlevelexperience.com/aixupAbout Walt Bayliss & Johann Nogueira- Walt Bayliss: Product builder, systems thinker, and the “mad scientist” behind AI X Up’s rapid product development. Veteran software founder who’s shipped tools used by tens of thousands, with a relentless focus on customer outcomes.- Johann Nogueira: Growth strategist, global AI speaker, and partnership architect. Known for creative outreach plays and building scalable sales systems that get results.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] The Pivot to AI X Up - Discussion on the decision to rebrand from White Label Suite to AI X Up, focusing on helping agencies and sales pros close deals rather than reselling a tool.👉 [00:09:00] Understanding the Market and TAM Expansion - Walt and Johann explain how they identified their best users and expanded their Total Addressable Market (TAM) by targeting sales professionals and SDRs.👉 [00:21:00] Agentic AI and Building an AI Agent - Walt demonstrates how to build a fully autonomous AI sales agent in 1:23, showcasing the capabilities of AI in automating prospecting and outreach.👉 [00:30:00] Data Enrichment and Lead Scoring - The importance of data enrichment and lead scoring in HighLevel, focusing on tracking clicks and engagement rather than email opens to identify interested leads.👉 [00:38:00] Multi-Channel Outreach Strategies - Discussion on the effectiveness of using various outreach methods beyond email, including social media, phone calls, and creative direct mail sequences.👉 [00:47:00] Validating Offers and Go-to-Market Strategies - Insights on validating offers using the "fly-paper technique" and leveraging beta groups and partnerships for successful product launches.👉 [00:52:00] Building a Strong Business Partnership - Walt and Johann share how they maintain a successful partnership through shared values, transparency, and a focus on building a legacy rather than a quick exit.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the...

March 31, 20261 hr 27 min

How Chasing Perfection Is Holding Your Business Back

85 - How Chasing Perfection Is Holding Your Business BackVit sits down with Coach Kevin Voisin—former head coach for Wake Up Warrior, longtime HighLevel power user, and co-founder of Apogee Strong schools—to talk about the mindset and operating system behind real results. They unpack practical ways agencies and SaaS founders can leverage HighLevel’s Communities to replace noisy Facebook Groups, make data-driven decisions that beat perfectionism, and reclaim attention from the content firehose. Kevin shares his “excellence over perfection” framework, how to transition communities cleanly, and a powerful reframe for ego, consistency, and ownership so you can ship, learn, and scale.Special Offer 🤩📣Extra Links Mentioned During The Interview: ChatgptChatGPT - Daily Spark ItscoachkevinCoach Kevin Voisin | Accountability, Mindset & Transformation Coaching ApogeestrongApogee | Reseeding Freedom Through Whole Family EducationAbout Coach Kevin Voisin- Mindset and leadership coach who has coached 40,000+ people- Former Head Coach for Garrett J. White’s Wake Up Warrior- Co-creator of Apogee Strong micro-schools (150+ schools globally)- HighLevel early adopter helping coaches and businesses migrate to HL Communities- Builder, operator, and systems thinker focused on no-fluff, results-first transformationHighlights 🔥Key points we talked about in this pilot episode!👉 [00:00:30] Perfection vs. Excellence - Kevin introduces the idea that perfection is a lie and excellence is achievable, emphasizing the importance of shipping useful work and iterating over time.👉 [00:02:00] Transitioning to HighLevel Communities - Kevin shares his experience moving from Facebook Groups to HighLevel Communities, detailing the benefits and challenges of the transition.👉 [00:03:00] Structuring HighLevel Communities - Discussion on how to effectively structure channels within HighLevel Communities, including social walls, replays, and coach-only content areas.👉 [00:05:00] The Importance of Data-Driven Decisions - Kevin and Vit discuss the importance of making decisions based on data rather than aesthetics, using real-world examples to illustrate their points.👉 [00:06:00] Consistency Over Intensity - Kevin explains why consistency in daily actions is more effective than sporadic intense efforts, particularly in building and scaling businesses.👉 [00:07:00] Attention as a Currency - The conversation shifts to the concept of attention as a valuable resource, with tips on how to guard it and use it effectively in business.👉 [00:09:00] Ego Mastery and Personal Growth - Kevin talks about mastering ego, focusing on the balance between confidence and humility, and the importance of taking responsibility for personal and professional growth.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. 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