The Great Indoors

Hosted by The Great Indoors

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128

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May 2026

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About the show

Join Matt Roberts from Amdocs as he discusses how human technological adoption habits are evolving as a result of the COVID-19 Pandemic, and how we're rediscovering the magic of technology as a necessary result of being indoors. Find out more at amdocs.com/TheGreatIndoors.

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60 recent

May 14, 202621 min

The Great Reaggregation: Rebuilding Simplicity in the Smart Home

What happens when the promise of endless choice starts to feel more like endless complexity? Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Amit Nag, Vice President, Connected Products & Experiences of TELUS, and Ragu Masilamany, Amdocs General Manager, for a conversation about what Amit calls the “grand reaggregation”, a shift toward making digital life simpler again across entertainment and the smart home. After years of apps, devices, subscriptions, and services multiplying in every direction, the discussion explores why consumers may now be ready for a more unified experience that brings choice back under a simpler, more intuitive layer. The conversation looks at how AI is changing what that unified experience can actually feel like. From smart home platforms that bring together Wi-Fi, IoT, cameras, sensors, and locks, to generative interfaces that help people interact with their homes in more natural ways, Amit outlines a future where the user no longer has to navigate the complexity behind the scenes. Instead, the system interprets context, assembles the right actions, and creates an experience that feels coherent rather than fragmented.

May 7, 202627 min

Physical AI Is Here: The Network’s Role in What Comes Next

What happens when AI stops being theoretical and starts changing the physical world? Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Daniel Lawson, SVP, Global Solutions of Verizon Business and co-host, Ganesh Balasubramanian, VP, CBE at Amdocs, for a conversation about the moment enterprise technology seems to be entering now: where AI, 5G, edge computing, and connected devices are no longer separate conversations, but part of the same operational reality. From robotics on the show floor to real-world deployments in healthcare, manufacturing, and logistics, they explore what it means when long-promised technologies finally begin to converge at scale.  The discussion looks closely at the platform challenge behind that shift. As Daniel explains, enterprise AI is not just about better models, but about building the orchestration, resilience, security, and connectivity needed to turn intelligence into action in the real world. Together, they unpack why the network is becoming a strategic layer again, and why platform simplification, stronger ecosystems, and partner-led innovation will be critical to delivering the next generation of enterprise use cases.

May 5, 202633 min

The Spirit That Stays With You

In Episode 3 of The Great Indoors, Adaptive Spirit Special Edition, we explore the powerful role of family, community, and purpose behind the Paralympic journey. Recorded live at Adaptive Spirit, this episode shines a light on the unseen support systems that make elite performance possible from the sacrifices of parents and the pride of shared victories, to the deep sense of belonging that brings people back to this community year after year. Beyond the mountain, we hear how Adaptive Spirit is driving real impact from advancing accessibility in technology and business to reshaping how Paralympic stories are told, with athletes leading the narrative on their own terms. This is a conversation about more than sport, it’s about legacy, representation, and the collective spirit that turns individual achievement into something much bigger. Guests in order of appearance: Alex D’Addi, Ravi Drugan, Michael O'Hearn, Audrey Crowley, Patrick Halgren, Nomi Bergman, Lyann Humphreys, Bart Garton, Steve Raymond, Rich DiGeronimo, Brenna Huckaby, Dani Aravich, Andrew Kurka

April 30, 202622 min

The MVNO Opportunity: Simpler Launches, Smarter Growth

Launching an MVNO may sound straightforward. In practice, it is anything but.Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Andy Hopkins, CTO of MVNX Link, and Amdocs’ Mark Prudhoe for a conversation about what it really takes to bring new mobile providers to market. Together, they unpack the hidden complexity behind customer onboarding, billing, upgrades, top-ups, and service transitions, and why improving the customer journey remains one of the most important, and underestimated, challenges in the MVNO space.The discussion explores how the partnership between MVNX Link and Amdocs is designed to simplify that complexity: combining a SaaS-based platform, a practical customization layer, and a faster path to launch for MVNOs and MVNEs looking to get to market with less cost and less friction.

April 28, 202640 min

The Power of an Adaptive Mindset

This episode of The Great Indoors brings us inside Adaptive Spirit through the voices of the athletes themselves, sharing firsthand stories from the Paralympic Games and the journeys that define them. As Amdocs continues its 25th year of support, we capture the moments beyond the podium where preparation, setbacks, breakthroughs, and mindset shape what it truly means to compete at the highest level. From first-time Paralympians to seasoned medalists, these stories reveal the resilience, community, and global camaraderie that make this world so unique. What emerges is a powerful reminder that success isn’t just measured in medals, but in the connections built, the challenges overcome, and the inspiration these athletes bring back to the industries and communities that support them.  This is more than a conversation about sport, it’s a reflection on perseverance, perspective, and the unifying power of shared human experience. Guests in order of appearance:  Audrey Crowley, Saylor O’Brien, Ravi Drugan, Michael O'Hearn, Kate Delson, Jake Adicoff, Kyle Taulman, Patrick Halgren

April 23, 202632 min

From POC Graveyards to Production: How Telcos Make AI Real

AI is no longer the question for telecom. Execution is. Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Ross McWalter, Head of Business Development from AWS and Amdocs’ Jesse-Lee Fry, VP of Generative AI & Data Growth, for a conversation about why so many AI ambitions still stall before they scale. Together, they explore the gap between proof of concept and production, and why fragmented systems, siloed data, integration complexity, and skills shortages continue to hold telcos back. The discussion looks at what it really takes to move beyond experimentation: unified data foundations, telco-trained agents, enterprise-grade observability, and a more coordinated operating model for AI across the business. From the contact center to the wider value chain, Ross and Jesse outline a shared vision for turning AI into something operational, measurable, and commercially meaningful.

April 22, 202636 min

More Than a Moment: The Movement Behind Adaptive Spirit

This episode of The Great Indoors tells the story of Adaptive Spirit, a purpose-driven movement that, over 31 years, has raised more than $25 million in support of the U.S. Paralympic Ski and Snowboard Team while redefining what an industry event can achieve. As Amdocs proudly celebrates its 25th year supporting Adaptive Spirit, we’re excited to bring The Great Indoors to the event, capturing the voices and stories that make this community so special. What began as a bold idea to break from tradition has grown into a powerful platform that connects the cable and media ecosystem with elite athletes, pairing sponsorship with storytelling to fuel careers, inspire organizations, and shift perspectives from disability to possibility. Through voices of founders, leaders, and athletes, this episode captures how Adaptive Spirit continues to turn relationships into impact proving that when purpose leads, an entire industry can help. Guests in order of appearance: Bridget Baker, Steve Raymond, Bart Garton, Alex D’Addio, Kyle Taulman, Andrew Kurka, Rich DiGeronimo, Danny Bowman, Nomi Bergman 

April 16, 202655 min

Frontier Organizations, Sovereign Systems, and the New Rules of AI

Everyone wants to talk about AI. Far fewer are ready to deal with what it actually demands. Recorded live at Mobile World Congress 2026, this episode of The Great Indoors pairs two sharply different but deeply connected conversations about the future of enterprise technology. In the first, Kathleen Mitford, Corporate VP, Global Industry Marketing at Microsoft, joins Liliana Schwartz Bruner, Amdocs GM, and Matthew Roberts to explain why AI leadership can no longer sit inside technical teams alone. As organizations push to become frontier organizations, AI is beginning to reshape not just productivity, but how marketing, sales, and leadership work together, how decisions are made, and how new growth opportunities are identified. The message is clear: the future will not belong to companies that simply adopt AI tools, but to those that know how to apply them with purpose. The second conversation, with Chris Antlitz, Principal Telecom Analyst at TBR, as he steps back to examine the wider landscape. Here, the focus shifts to sovereignty, trust, infrastructure constraints, geopolitical pressure, and the growing sense that the market is entering a necessary recalibration. From satellite and quantum to the limits of current AI deployment, Chris offers a candid assessment of what is real, what is overestimated, and what business leaders should be watching next.

April 9, 202623 min

Beyond Vibe Coding: Building AI That Works at Enterprise Scale

Enterprise AI is no longer about experimentation alone. The real challenge now is scaling it in a way that delivers measurable value, holds up operationally, and avoids descending into chaos.In this episode of The Great Indoors, Matthew Roberts is joined by Mark Austin, Vice President of Data Science and AI at AT&T, for a grounded conversation on what it really takes to industrialize AI inside a large enterprise. With generative AI now making up the majority of his organization’s work, Mark explains why governance, ROI discipline, and structured execution have become essential to moving from isolated projects to enterprise-wide impact. Together, they explore the difference between “vibe coding” and what Mark calls AI fuel coding, why fine-tuned models may offer the rare combination of better, faster, and cheaper, and how AT&T is thinking about agents, orchestration, and AI systems that can operate at scale.

April 2, 202613 min

Closing the Value Gap: Turning AI Progress into Impact

At the Mobile World Congress 2026, one theme rose above everything else: generative AI. Amdocs CEO, Shimie Hortig, joins The Great Indoors to discuss the shift from AI excitement to real-world execution. As generative AI dominates the conversation, Shimie explains that while the technology is advancing at extraordinary speed, enterprise adoption remains far behind. The result is what he calls the “value gap” which is the growing distance between what AI is capable of and what organizations are actually able to implement in ways that deliver measurable results.  Together with Matthew Roberts, Shimie explores why closing that gap is so difficult, from security and integration to compliance and organizational change. Recorded live in Barcelona, the episode also captures the intensity of MWC itself and the importance of direct customer feedback in shaping what comes next. At its core, this is a conversation about moving from possibility to practice and about what it will take for the industry to turn AI momentum into real business value.