
509. How to Spot Employees Who Have Hit Their Limits with Jessica Mogill
What if the team member holding your firm back is the one who has never given you a single problem? As part of the “Road to the Summit,” a special series ramping up to the 2026 Game Changers Summit this November 11-12, we’re revisiting some of the most powerful conversations ever featured at our events. In this encore episode of The Game Changing Attorney Podcast, we’re throwing it back to the 2025 Game Changers Summit, where Jessica Mogill, Head of Coaching Strategy at Crisp, took the stage to examine why a firm’s readiness for market change comes down to the people it chooses to keep. She draws on Crisp’s own pandemic pivot, the story of a loyal director who walked away, and a decade of working alongside law firm owners to show what readiness looks like in practice. Here’s what you’ll learn: Why your most loyal team members can be the hardest ones to see clearly How to spot the seven warning signs that someone has hit their growth ceiling What it takes to build a team that scales alongside your firm Names will come to mind as you listen, and what you do with them will shape your firm’s future. (00:00:00) Introduction (00:01:44) Is Your Firm Ready? (00:03:13) AI Is a Readiness Problem (00:05:13) How Crisp Pivoted in COVID (00:07:58) Who You Keep Matters (00:08:28) Three Blind Spots for Owners (00:10:58) Good Enough Won’t Scale (00:12:58) When a Loyal Leader Leaves (00:15:35) Seven Growth Ceiling Signs (00:16:22) The Adaptability Test (00:17:32) The Threat Test (00:18:27) Strategic Thinking Test (00:19:27) The Multiplier Test (00:20:47) The Scale Test (00:22:42) The Leverage Test (00:24:15) The Vision Test (00:25:22) Your Future Over Your Past Links & Resources: Crisp The Game Changing Attorney Podcast Game Changers Summit 2026 Learn what sustainable growth can look like for your firm at crispcoach.com. Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. If you enjoyed this episode, you may also like: 464. AMMA - Why “Potential” Is The Biggest Trap For Growing Firms 432. AMMA - When Loyalty Backfires: The Hidden Cost of Tenure 414. The 3 Leadership Archetypes Destroying Law Firms















