The Franchise Coach Podcast

Hosted by William Le Sante @ActionCOACH

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Feb 2026

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About the show

The Franchise Coach Podcast brings together, in story telling format, a diverse group of Master Licensees in the ActionCOACH system from around the world. Each of these individuals shares their own insights on how they got involved in franchising, and specifically, ActionCOACH.

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49 recent

February 10, 2026Episode 488 min

Franchising Myths vs Reality: What You Really Need to Succeed

In this episode of The Franchise Coach Podcast, Kim Daly shares practical insight into what truly drives success in franchising. Drawing on more than two decades of experience, she breaks down common myths around franchise ownership and explains why mindset, execution, and personal clarity matter more than prior business experience. Kim discusses why franchising is an investment rather than a passion project, how the right fit between owner and business impacts results, and why guided exploration and decisive action are critical when choosing a franchise opportunity.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Kim Daly:Kim Daly is one of America’s top franchise consultants with over 20 years of experience helping individuals become successful franchise owners. She has guided tens of thousands of aspiring entrepreneurs through the franchise exploration process and has helped create nearly 1,000 franchisees across the United States. Kim is known for her focus on mindset, clarity, and aligning the right business with the right owner.Learn more: https://thedalycoach.com/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

January 27, 2026Episode 478 min

From Cash Flow to Freedom: The Franchise Advantage

In this episode of The Franchise Coach Podcast, Cliff Nonnenmacher draws on more than 25 years of experience in franchising, finance, and entrepreneurship to share what truly drives success in a franchise system. He explains why coachability, discipline, and following a proven model are non-negotiable, and why many franchise failures come down to poor fit and undercapitalization rather than lack of drive. Cliff also compares franchising to real estate, offering a candid perspective on wealth creation versus wealth preservation, and discusses why franchising continues to grow as a path to business ownership.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Cliff Nonnenmacher:Cliff Nonnenmacher is a franchise and business advisory professional with over 25 years of experience across franchising, finance, and entrepreneurship. He has worked on both the franchisor and franchisee sides and is passionate about mentoring business owners and helping individuals determine whether franchising is the right path for them.Learn more: https://www.linkedin.com/in/cliffnonnenmacher/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

January 13, 2026Episode 468 min

Why the Right Franchise Model Can Transform Your Life

In this episode of The Franchise Coach Podcast, Rob Lancit, a seasoned entrepreneur with over 25 years of experience in franchising, shares his insights on what it truly takes to succeed in the franchise world. Having served as a franchisor, franchisee, area developer, and consultant, Rob highlights the importance of hard work, full commitment, and following proven systems. He discusses why integrity and genuine relationships are at the heart of good business and explains his approach to awarding franchises rather than selling them. Rob also introduces Stratus Building Solutions and its unique master franchise model that empowers executives to build service based businesses while transforming lives through opportunity and community.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisorAbout Rob Lancit:Rob Lancit is a seasoned franchise executive with more than 30 years expereicne. He has been a franchisee and franchisor, creating his own wedding and event planning concept. He is currently Vice Presidet of Stratus Building Solutions, A service concept with more than 3,000 franchise locations. He is also Predient of The Franchise Zone, a firm offering free mentoring to future franchise professionals.Learn more: https://StratusClean.comAbout ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

December 30, 2025Episode 458 min

Unlocking Growth: Small Business Success Through Coaching

In this episode of The Franchise Coach Podcast, Steve Brock, Master Licensee for ActionCOACH in the Carolinas, shares how he helps small business owners unlock growth, wealth, and peace of mind. Drawing from his background in family business and years of hands-on coaching, Steve discusses the mindset and habits that define successful franchisees—from being lifelong learners to staying deeply curious about how different businesses work. He reveals how ActionCOACH empowers entrepreneurs through community, accountability, and fundamentals that turn chaos into clarity. Steve also breaks down his proven marketing strategy of short-, mid-, and long-term “buckets,” showing how local engagement and strong relationships drive lasting success.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Steve Brock:Steve Brock is the Master Licensee for ActionCOACH in the Carolinas, where he leads a thriving network of business coaches dedicated to helping small business owners reach their full potential. With a background rooted in family entrepreneurship, Steve combines practical business experience with a passion for community impact. Known for his focus on lifelong learning, accountability, and meaningful relationships, he continues to guide entrepreneurs toward sustainable growth, balance, and success.Learn more: https://stevebrock.actioncoach.com/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

December 16, 2025Episode 448 min

Grow or Die: What I Learned Building ActionCOACH UK

In this episode, Ian Christelow, Master Licensee for ActionCOACH in the United Kingdom, shares his remarkable journey from humble beginnings to leading one of the most successful business coaching franchises in the country. He opens up about the pivotal moments that shaped his path—from early lessons in franchising with Pearson Group to a bold leap of faith investing his savings into ActionCOACH. Ian discusses the essential skills for success in franchising, the importance of recruiting exceptional people, and why self-discipline and continual growth are key to lasting achievement. His story is a testament to resilience, purpose, and the power of building communities that empower entrepreneurs to thrive.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Ian Christelow:Ian Christelow is the Master Licensee for ActionCOACH in the United Kingdom, where he has built a thriving network of business coaches dedicated to helping entrepreneurs grow and succeed. With a background in finance and franchise development—including leading Pearson Group’s global franchise, Direct English—Ian brings decades of experience in leadership, systemization, and team building. Passionate about personal growth and business excellence, he continues to inspire others through his commitment to helping business owners create prosperity and lasting impact.Learn more: https://actioncoach.co.uk/coaches/ian-christelow/about/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

November 25, 2025Episode 438 min

Why India Is the Next Frontier for Franchising

In this episode of The Franchise Coach Podcast, Satyam Garg, Master Licensee for ActionCOACH India, shares his journey of introducing business coaching to a country where the concept was virtually unknown. He discusses the mindset and qualities needed to succeed in franchising — from emotional intelligence to perseverance — and the importance of following proven systems. Satyam also reflects on India’s rapid emergence as a global hub for franchising and how his personal experiences as an entrepreneur shaped his mission to help others build thriving businesses and fulfilling lives.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Satyam Garg:Satyam Garg is the Master Licensee for ActionCOACH in India, where he leads a growing network of business coaches empowering thousands of entrepreneurs. With roots in a business family and firsthand experience of entrepreneurial challenges, Satyam is passionate about guiding others to succeed through structured systems, community, and purpose-driven growth.Learn more: https://www.actioncoachindia.in/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

November 4, 2025Episode 428 min

Why Community Is the Secret to Franchise Success

In this episode of The Franchise Coach Podcast, Marc-William Attie, Master Licensee for ActionCOACH in France, Belgium, and Switzerland, shares his journey from the petroleum industry to leading one of Europe’s most dynamic business coaching networks. He discusses the power of franchising as a collaborative path to entrepreneurship, the mindset shifts required to build something bigger than oneself, and how ActionCOACH empowers business owners to create not only stronger companies but richer, more fulfilling lives. Marc-William also reflects on the importance of lifelong learning, community, and shared culture in transforming businesses into forces for good.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Marc-William Attie:Marc-William Attie is the Master Licensee for ActionCOACH in France, Belgium, and Switzerland, where he helps entrepreneurs grow thriving businesses while building better lives for themselves and their teams. With a background in the petroleum industry and over twenty years in franchising, Marc-William brings a deep understanding of collaboration, leadership, and personal growth. Passionate about creating a “better business world,” he believes that true success comes from continuous learning, strong community, and helping others achieve their potential.Learn more: https://paris-actioncoach.eu/actioncoach-marc-william-attie/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

October 21, 2025Episode 418 min

Can Relationships REALLY Be the Key to Unlocking Franchising Success?

In this episode of The Franchise Coach Podcast, Nick Dove, Master Licensee for ActionCOACH in the Southern U.S., shares his journey from corporate executive to business coach and entrepreneur. He discusses how passion and relationships are at the heart of successful franchising, the emotional leap from corporate life to entrepreneurship, and how the ActionCOACH model transforms not only businesses but lives — including his own.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Nick Dove:Nick Dove is a Master Licensee for ActionCOACH in the Southern United States, where he helps business owners build wealth while leading more purposeful, balanced lives. After a distinguished 30-year corporate career with Procter & Gamble and Seagram, Nick transitioned into business coaching to focus on relationships, transformation, and lasting impact. With two decades of experience guiding entrepreneurs, he believes true success comes from combining business growth with personal fulfillment and passion.Learn more: https://southatlantic.actioncoach.com/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

October 7, 2025Episode 408 min

What If You Could BREAK FREE from the Daily Grind with Proven Systems and Support?

In this episode of The Franchise Coach Podcast, Ken Gielen, Master Licensee for ActionCOACH in Portugal, shares how he helps business owners break free from the “hamster wheel” and build more fulfilling lives. He reveals the three key skills every franchisee needs, reflects on his own leap from corporate to entrepreneurship, and explains how ActionCOACH has grown into a global force in business coaching.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Ken Gielen:Ken Gielen is a business coach and Master Licensee for ActionCOACH in Portugal, where he has spent more than 14 years empowering entrepreneurs to grow thriving businesses. With a strong focus on sales, marketing, and personal development, Ken combines proven systems with a supportive community approach to help business owners break free from limitations and achieve long-term success. Passionate about continuous learning, he shares his insights through coaching, speaking, and his weekly book review newsletter.Learn more: https://actioncoachportugal.pt/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/

September 23, 2025Episode 398 min

What Sets Top Franchise Owners Apart from the Rest?

In this episode of The Franchise Coach Podcast, Kelly Peitz shares his journey in the franchising world, from his early career experiences to becoming a trusted coach and leader. He reflects on the lessons she’s learned helping entrepreneurs overcome challenges, the importance of resilience in business ownership, and how his passion for guiding others has shaped his approach to franchising success. Kelly also highlights the traits that set thriving franchisees apart and why he believes personal growth is just as important as business growth.Success starts with a single conversation. Request a no-pressure discovery call and get all your questions answered by our team here. https://franchise.actioncoach.com/speak-with-an-advisor About Kelly Peitz:Kelly Peitz is an experienced franchise coach and entrepreneur dedicated to helping business owners unlock their potential. With a background in both business leadership and coaching, she brings a unique blend of insight, encouragement, and practical tools to support franchisees in achieving lasting success. Known for her ability to connect with people and inspire confidence, Kelly has built her career on empowering others to grow both professionally and personally.Learn more about our Coach: https://mid-atlantic.actioncoach.com/About ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's mission is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.Learn more about ActionCOACH: https://www.actioncoach.com/Become A Master Licensee: https://www.actioncoach.com/