The Events Experience

Hosted by Bishop-McCann

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Latest episode

Nov 2025

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EN-US

About the show

Welcome to The Events Experience brought to you by the event planner’s at Bishop-McCann, an agency devoted to creating JOY through meetings, incentives, and events. On this podcast, we take a deep dive into everything event planning, and our experts will discuss the latest tips and trends for virtual, live, and hybrid events to keep you up to date on the events industry.

Listen to episodes

27 recent

November 12, 202515 min

The JOY Index™: The Future of Event Measurement

What if JOY could be measured? Join Bishop-McCann’s CEO and Partner, Rob Adams, and VP of Event Technology, Todd Moritz, as they discuss The JOY Index™ — a groundbreaking innovation that blends AI, neuroscience, and data to quantify event impact. Discover how this new approach is transforming the way event success is defined and experienced. Topics include:The inspiration behind measuring JOY at eventsHow AI and neuroscience come together through the JOY IndexTurning emotional responses into actionable event insightsThe future of event metrics and meaningful measurementSubscribe to The Events Experience, and create JOY wherever you go!

May 1, 202539 min

Planning with Purpose: Incentive Travel in a New Era with Padraic Gilligan

What’s shaping the future of incentive travel? Join Bishop-McCann’s Justin Myers as he speaks with Padraic Gilligan, former Chief Marketing Officer at SITE, to explore how the incentive travel landscape is evolving. With their shared passion for incentive travel, this episode dives into what's driving decisions in 2025 and beyond. Topics include: The mindset needed to navigate the current state of the industryImportance of hard and soft benefits for incentive travel's value propositionThe role of purpose in incentive designDestination considerations for incentive travel Subscribe to The Events Experience, and create JOY wherever you go!

November 21, 202425 min

Navigating the Future of Meetings: Insights from GDP’s Pulse Survey

Catherine Chaulet, President and CEO of Global DMC Partners, joins Bishop-McCann’s Amber Heintz to discuss the findings from the latest Meetings & Events Pulse survey. This insightful episode highlights how event planners can stay ahead of emerging trends and leverage cutting-edge tools to create exceptional experiences. Topics include: AI adoption and its impact on event planningTop challenges faced by event planners and their solutionsKey strategies for event professionals to utilize in today's environmentImportance of DEI, wellness, and sustainability in meetings and events Subscribe to The Events Experience, and create JOY wherever you go!

June 4, 202418 min

Creating JOY Through Incentive Travel: Key Strategies and Trends

With more than 15 years of experience leading incentive travel programs, Justin Myers discusses the evolving incentives landscape. Utilizing insights from our strategic partnership with SITE and his own knowledge, Justin explains how to create personalized, transformational travel experiences. Topics include: Bishop-McCann's partnership with SITEBenefits of leveraging incentive travel for corporate successChallenges, solutions, and strategies for incentive tripsIncentive travel trends and the future of the industrySubscribe to The Events Experience, and create JOY wherever you go!

May 7, 20249 min

Event Tech Trends and Insights

Join us as we dive into the dynamic world of event technology with our new Vice President of Event Technology, Todd Moritz. With more than 20 years of experience in the events industry, Todd shares his insights and innovative approach to event tech, discussing how you can explore and navigate the event tech landscape. Topics include: The latest event tech trendsAI's influence and how to utilize AI safelyNew tech toolsThe future of event techSubscribe to The Events Experience, and create JOY wherever you go!

March 6, 202419 min

Empowering Women with a Unique Employee Benefit, Leva

To celebrate Women's History Month, this episode highlights a unique benefit that Bishop-McCann offers our female associates to help them thrive in their lives and careers. Our VP of Talent and Culture, Melanie Maddock, interviewed Founder and CEO of Leva, Vanessa Jupe. Leva was founded to ensure women are successful both personally and professionally, and we delve deeper into this benefit. Topics include:Why Leva was founded to empower womenBenefits of investing in and supporting women in your organizationLeva's unique offerings and long-term outlookSubscribe to The Events Experience, and create JOY wherever you go! Tune in on Spotify, Apple Podcasts, Google Podcasts, and more.

January 24, 202420 min

2024 Events Industry Outlook and Insights

Dive into the dynamics of the events industry in 2024 with Bishop-McCann's President and Co-Owner, Rob Adams, during this podcast episode. Gain valuable perspectives as he explores the industry's shifts and emerging trends that will define this year and beyond. Join us as we uncover key insights, analyze the economic landscape, and so much more. Topics include:Lessons learned in 2023Analysis of the current economyKey 2024 event trendsOverall event industry outlook beyond 2024Subscribe to The Events Experience, and create JOY wherever you go!

September 7, 202324 min

The Art of Hospitality with John O'Sullivan of Four Seasons

In this episode, our VP of Client Development and Marketing, Justin Myers, interviews our special guest, John O’Sullivan, the Regional Vice President and General Manager of the Four Seasons Resort Punta Mita. Tune in to hear Justin and John discuss how to master the art of hospitality and the importance it plays in the client experience. Topics include: How team morale impacts a guest’s experienceWhy personalization is key to incentive programsHow to create memorable experiences and deliver high-quality hospitality Subscribe to The Events Experience, and create JOY wherever you go!

June 8, 202316 min

Dan Nilsen on Pride Month: Celebrating Diversity, Equity, and Inclusion

For this Pride Month episode of The Events Experience, we spoke with our Founder and Owner, Dan Nilsen, about the importance of Pride Month for our agency and how we ensure everyone feels welcomed and included. Topics include:Why inclusion is one of our core valuesHow Dan founded the Mid-America LGBT Chamber of CommerceDan’s personal story regarding prideHow other organizations can support the LGBTQ+ communitySubscribe to The Events Experience, and create JOY wherever you go!

May 18, 202311 min

Pharmaceutical Events: Navigating the Unique Landscape

From telling you how to overcome pharma programs' unique challenges to explaining how to stay up to date on compliance changes, Strategic Account Director, Shelley Huez, covers various pharmaceutical event insights in this podcast. Topics include:Types of pharma programs we planUnique challenges of pharmaceutical eventsHow to stay on top of regulations and compliance requirementsTrends to watch for in pharma eventsSubscribe to The Events Experience, and create JOY wherever you go!