The Estate Agent Consultancy Podcast

Hosted by The Estate Agent Consultancy

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Episodes

411

Latest episode

Aug 2026

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EN-GB

About the show

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

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60 recent

August 21, 202639 min

The Biggest Google Update in 25 Years (Estate Agents Beware)

Google search is about to change forever. AI is transforming the way people search online, and for estate agents, that means the strategies that worked for the last decade may no longer be enough. In this video, I’m joined by SEO expert Ben Marley to unpack the biggest changes happening inside Google, how AI search is replacing traditional results, and what estate agents need to do to remain visible as search continues to evolve. We discuss Google’s AI Mode, ChatGPT, Claude, zero-click search, local SEO, Google Business Profiles and why creating hyperlocal content is becoming one of the biggest competitive advantages in estate agency. In this video: The biggest Google update in 25 years Why AI is changing customer search behaviour How ChatGPT and Claude are influencing buying decisions What zero-click search means for estate agents Why your Google Business Profile matters more than ever How to build authority in your local market Why hyperlocal content is the future of SEO Practical marketing advice every estate agent can implement immediately If you want more valuations, more local visibility and to future-proof your estate agency marketing, this is an episode you won’t want to miss. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 20, 202614 min

The Biggest Estate Agency Mistakes (And How To Fix Them)

I work with estate agents across the UK every single day, and despite every business being different, I see the same mistakes repeated again and again. In this podcast, I break down the biggest issues holding estate agencies back—from poor marketing and weak value propositions to leaking leads, inconsistent follow-up and systems that only exist inside the owner’s head. Whether you’re an independent agent, self-employed, or building a growing team, these are the changes that can have the biggest impact on your business. In this video you’ll learn: Why great agents still struggle to win instructions The biggest marketing mistake most agents make How to create an obvious reason for sellers to choose you Why your business is leaking opportunities every day The importance of systems, follow-up and delegation How to build an estate agency that grows without depending on you 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 19, 202610 min

What’s Your Unfair Advantage in Estate Agency?

What do you do better than almost everyone else — without even really thinking about it? Every great estate agent has an unfair advantage. Maybe you’re brilliant on social media. Maybe you can walk into a room and instantly connect with people. Perhaps you’re a natural networker, a great public speaker, ridiculously consistent, or simply prepared to outwork everyone around you. The problem is, we often overlook our biggest strengths because they come so naturally to us. In this episode, I explain why you need to identify your unfair advantage, stop worrying about copying what other agents are doing, and double down on the thing that makes you difficult to compete with. Because the thing that makes other people wonder, “How do they make that look so easy?” might be exactly where your biggest opportunity lies. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 18, 20269 min

Death by a Thousand Logins: Is Your Software Helping Your Agency… or Slowing It Down?

How many different systems do you or your team log into every day? Your CRM. Property management software. Accounts. Referencing. Maintenance. Compliance. E-signatures. Reporting. Marketing… One by one, they might seem like sensible investments but all those small costs quickly add up and so does the time it takes jumping between systems, duplicating information and trying to remember where everything lives. In this episode, we’re talking about death by a thousand logins and why having more technology doesn’t necessarily mean having a more efficient agency. I share a recent example where mapping a client’s customer journey uncovered eight different systems doing overlapping jobs. By stepping back and looking at the whole journey, we were able to reduce that to just four, cutting costs, reducing logins and making life considerably easier for the team. Your challenge this week? Audit your software. Because sometimes working smarter isn’t about finding another system to solve the problem. Sometimes it’s about realising you already have three systems doing the job of one. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 17, 202611 min

Your Team Is Only as Good as the Training You Give Them

I had to apologise to one of my team members this week. Not because they’d done something wrong — but because I’d made our systems more complicated than they were ready for and expected them to understand things that had taken me years to learn. When someone joins your estate agency, they’re effectively joining the game halfway through. You might have 10 or 20 years of experience behind you, while they’re trying to understand the rules, systems and expectations you’ve built along the way. In this episode, I talk about why you get out of your team what you’re prepared to put into them. We cover training, simplifying systems, setting realistic expectations and investing the time required to help good people become great. Because before blaming someone for not performing, there’s an important question every business owner should ask: Have I actually given them everything they need to succeed? 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 14, 202631 min

25 Years in Estate Agency: The Real Secret to Winning (Back-to-Back Awards)

In this episode, I sit down with Michelle Gallagher — a 25-year estate agency veteran and back-to-back winner of the UK’s Best Estate Agent award. We break down what actually separates top-performing agents from everyone else — and it’s probably not what you think. Inside this conversation: How Michelle built a dominant local brand in Lancaster & Morecambe The real reason most agents lose instructions (and how to fix it) Why consistency beats talent in estate agency The long-term marketing strategies that actually generate business Lessons from 25 years in the industry (including what she’d do differently) How to deliver a client experience that wins trust — and reviews This is a masterclass in building a business that stands the test of time — not just quick wins. If you want to become the obvious choice in your area… this episode is a must-listen. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 13, 202612 min

The Leverage Ladder Every Estate Agent Needs to Understand

When you first launch an estate agency, hard work is your biggest advantage. You door knock. You leaflet. You make calls. You do whatever it takes to win instructions. But if you’re still relying on those same tactics years later, you’ve got a leverage problem. In this podcast, I explain The Leverage Ladder —the framework that helps estate agents stop trading time for instructions and start building assets that generate business for years to come. You’ll learn: Why leverage beats hard work The four stages of growing an estate agency How databases, reviews and content become business assets Why ownership matters more than renting an audience How to make every hour of work count for more If you want to build an estate agency that grows without relying on constant hustle, this video is for you. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 12, 202616 min

Most Estate Agents Launch Properties Completely Wrong

Most estate agents simply upload a property to Rightmove, post it on Facebook and hope the phone rings. The best agents don’t. In this podcast, I break down the property launch process I use to help estate agents generate more viewings, create urgency, build local authority and—most importantly—win more instructions from every single listing. Inside this video you’ll learn: Why most property launches fail How to build anticipation before a property goes live How to use your database to generate more instructions The social media strategy that creates urgency How to turn buyers, neighbours and viewers into future clients The biggest mistake agents make after agreeing a sale If you want every property you list to generate more opportunities for your business, this video is for you. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 11, 20268 min

Summer Doesn't Creat Problems in Your Agency...It Exposes Them!

When half your team are on annual leave, does your agency suddenly feel harder to run? Are certain people impossible to cover? Does everyone know exactly what needs doing, or does the office descend into "Does anyone know whats happening with this?" In today's podcast, we're looking at why annual leave, sickness and busy periods can expose the weaknesses that already exist in your systems, processes and customer journey. Because the answer isn't always to hire more people. Sometimes it's about creating better processes, clearer ownership and systems that allow you and your team to switch off without the business falling apart. We'll look at how mapping your customer journey can reveal those pressure oints and help you build an agency that delivers a consistently great experience, even when key members of the team are away. Because your people deserve a holiday. You landlords deserve great service. And you shouldn't have to choose between the two. Pressure doesn't create cracks in a business. It reveals the ones that were already there. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

August 10, 202614 min

Never Run Out of Content Ideas Again (My Simple Framework)

One of the biggest reasons people stop creating content isn’t a lack of confidence—it’s running out of ideas. In this podcast, I share the simple framework I use to generate an endless stream of content ideas without staring at a blank page or wondering what to post next. Whether you’re an estate agent, self-employed agent or business owner, this system will help you create content consistently, build your personal brand and attract more clients over time. In this video you’ll learn: How to generate unlimited content ideas The simple framework I use every week Why most people overcomplicate content creation How to turn one idea into multiple videos and posts How to stay consistent without burning out If you found this useful, make sure you subscribe for more practical advice on marketing, personal branding and growing your estate agency business. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com