The ENGAGE Podcast

Hosted by Blackbaud, Inc.

Business Technology

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Episodes

120

Latest episode

May 2026

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About the show

Subscribe to The ENGAGE Podcast to hear experts from across the social good community share best practices, tips and must-know trends that will help organizations increase their impact. Formerly called The sgENGAGE Podcast.

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60 recent

February 29, 2024Episode 25524 min

Create a Successful Doctors' Day Fundraising Strategy

National Doctors' Day is observed on March 30th to honor physicians for their dedication and contributions to society and their community. This date can be a great opportunity to fundraise for your healthcare organization by sharing your successes and challenges with donors. Join Tracey Bozzelli, managing director for the healthcare vertical in customer success at Blackbaud, and Paul St. Onge, co-founder of Doing Good Digital, for ideas on donor outreach through digital strategy.Topics discussed:Deciding on a fundraising strategyFocusing on donor stewardshipDirect email messagingEngaging the patient file for donor acquisitionExisting patient donorsHonoring the caregiverResources:Webinar: Online Fundraising Strategies for Doctors' DayTaking Doctors’ Day Beyond the Direct Mail Appeal | The ENGAGE BlogDoing Good Digital: Weighing the Pros and Cons of Doctors' DayQuotes:"The trick is to really engage that patient file throughout those twelve months and again when we get to one of those tentpole moments like Doctors' Day.""I'd recommend if you have some non-solicitation and communication that's going out at the start of month start, tease out the fact that Doctors' Day is coming up, tease out some some nice stories about some of the doctors that are on your staff.""When we think of some of the basics when it comes to a successful Doctors' Day campaign, warming up the audience is part of it."

February 8, 2024Episode 25436 min

The Role of AI in Corporate Social Impact

Andrew Troup, Director of Giving & Engagement at Blackbaud, speaks with Brandolon Barnett, Head of Innovation & Philanthropy at Giving Compass, about the merging of artificial intelligence (AI) and social impact. What are the opportunities for AI and what are the potential pitfalls?Topics covered in this episode:• The rapid evolution of artificial intelligence• Experimenting with user testing• The donor’s journey using AI• Leveraging AI tools for annual reports and donor outreach• Creating consumable content for machines• Importance of cyber security• Risk of AI in job replacementSubscribe to the podcast on iTunes, Stitcher or your preferred streaming service for future episodes!Quotes:“We really need to be cognizant of the risk of creating a kind of feedback loop. What happens when AI is learning from the data that’s online?”“You would be surprised how many organizations of all sizes put out annual reports […] through their website or through pdfs that aren't easily machine readable and you really have to start thinking about, ‘Can ChatGPT or similar tools read our annual report?’”“AI is really uniquely positioned to provide a lot of opportunity, especially for those that have not typically had that opportunity in the past to access or to leverage technology.”

February 5, 2024Episode 25325 min

Learning and Unlearning to Be Next Level

PEAK Grantmaking President and CEO Satonya Fair is back on the Blackbaud Grantmaking™ Thought Leadership Webinar Series to share how her organization is embracing learning and unlearning. Throughout the conversation, she shares what it means to be an emergent learner and to put down tools that no longer serve you so you can pick up new ways of engaging. She also discusses how learning cannot be an extra task on your list of goals—it has to be engrained in the work you do.Join us for the first part of our conversation with Satonya and watch the webinar to hear the full discussion.

January 25, 2024Episode 25220 min

What Nonprofits Need to Know About Data Privacy

Dan Keyworth, vice president of Customer Success Modernization at Blackbaud, sits down with Dan White, principal counsel on Blackbaud’s Privacy Team, to break down the complex but important topic of data privacy for nonprofits. Learn more about the five key principals across global privacy laws that can help you develop an adaptable data privacy program.Topics covered in this episode:• Why do nonprofits need privacy programs?• What is personal data?• New laws and legislation • Identifying themes across the laws• Individual rights to privacy and transparency• Key takeaways from laws passed in Colorado specific to nonprofits• The Universal Opt-Out Mechanism• Steps you can take to put a privacy program in placeResources:Blackbaud’s Privacy Resource CenterQuotes:“This whole concept of data privacy stems back from the historical view of privacy as a human right and in the digital age, that’s evolved into a focus on personal data.”“It’s important to understand what data you’re collecting, how you’re using that data, and where you might be sharing that data. If you don’t know that, it makes complying with these laws impossible.”“Colorado is a good place to look at for a model for privacy laws that are going to go into effect. Oregon and Delaware are following in the footsteps of Colorado’s [privacy] laws.”

December 29, 2022Episode 24519 min

Episode 245: Future of Nonprofit Finance: Cryptocurrency

As part of the series Future of Nonprofit Finance, Blackbaud’s Sarah Curry sits down with Alex Wilson, the Co-Founder of The Giving Block to discuss why the conversation around cryptocurrency matters for nonprofit finance teams. They touch on some of the cryptocurrency trends and why organizations should think about owners of cryptocurrency as a donor demographic as well as a way to diversify revenue streams.  Topics covered: Is cryptocurrency safe? How does it work? How is it tracked? How do taxes work? Resources: Infographic: What Technological Era Is Your Nonprofit Finance Office In?

December 9, 2022Episode 24330 min

Episode 243: The Shifting Demographics and Perspectives of Donors

For the past 10 years, the Blackbaud Institute Index has tracked year-over-year trends in philanthropy and annual giving statistics—with the goal of empowering organizations to know their sector and raise more, faster. Over this time, the Index has grown to track over $51 billion from over 8,500 organizations in the United States! To celebrate we’ve invited some of our most trusted advisors, industry experts, and friendly faces to lead virtual fireside chats, podcast episodes, and more! Today’s episode of the sgENGAGE podcast features a conversation between Steve McLaughlin, Vice President of Product Management with Blackbaud and a senior advisor to the Blackbaud Institute, and Dr. Una Osili. A global expert on philanthropy and social innovation, Dr. Osili has more than two decades of experience in leadership, economic policy and research across the public and private sectors. She serves as the Associate Dean for Research and International Programs, Efroymson Chair in Philanthropy, and Dean’s Fellow for the Mays Family Institute on Diverse Philanthropy at the Indiana University Lilly Family School of Philanthropy. There is no doubt that the giving landscape is shifting—from the donors who are responding to the way they want to be engaged. In this excerpt from their longer conversation, Steve McLaughlin and Dr. Una Osili break down the data on the changing demographic in charitable giving and how fundraisers can leverage this information to grow alongside this new generation of donors. Topics Covered in this episode: The latest data on who is giving to charitable organizations, how they choose to give, and what drives them. Strategies to engage with a new generation of donors and prepare for the future. Resources:On demand, Blackbaud Institute Index’s 10th Anniversary Celebration More from sgENGAGE and the Blackbaud Institute To receive quarterly updates on the Index straight to your inbox, subscribe to The Source newsletter. Quote: “There's a bit of a call to action for nonprofits and fundraisers: how do we engage the next generation of donors? We have four generations in the charitable landscape and a big part of our job ahead, our task ahead, and the work ahead–for all of us–is engaging that next generation of donors.” – Dr. Una Osili

October 17, 2023Episode 119 min

Optimizing the Application Process for Both Grantmakers and Grantees

Heather Hiscox is on a mission to change the way we change the world. As an author, speaker, and consultant to nonprofit organizations and foundations, Heather has been on both sides of the grantee experience. Her time managing grant funding to be awarded as well as her experience applying for grant funding gives her a unique perspective on how to optimize value for both the grantmaker and the grantees during the application process.In this conversation, Heather gives several tips for grant making organizations to streamline their processes and improve the user experience related to pre-award, communications, and follow-up.Resources Mentioned in the Podcast:Pause for ChangeHumannatureMargaret Wheatley and the definition of leadership and institutional powerVu Le, Nonprofit AF, and suggestions on improving the grant applicationMore content by Heather: How Grantmakers Can Improve Collaboration Through Empathy and Experimentation Collaborative Grantmaking: Rethinking How to Assess Impact 7 Tips to Incorporating Empathy and Redefining Impact Check out our latest webinar with Heather

November 17, 2025Episode 125 min

GivingTuesday Momentum: Fuel Fundraising All Year Long

GivingTuesday isn’t just a giving day—it’s a catalyst to transform your individual giving year-round. Are you making the most of it? Woodrow Rosenbaum, Chief Data Officer of GivingTuesday, and Carrie Cobb, Chief Data and AI Officer of Blackbaud, discuss the collaborative, special report from the Blackbaud Institute and GivingTuesday. They dive deep into new data and strategies, like: 💡 How Gen Z and emerging donor groups are reshaping giving 💡 Strategies for personalizing ask amounts by donor segments 💡 How AI can help you do more with less to steward these valuable donors Read the report here https://blkb.co/GTxBBI and learn how to leverage these new strategies and spark generosity all year long!

April 10, 2026Episode 121 min

Why Foundations Should Engage in Advocacy

Sally Ehrenfried is joined by three South Carolina foundation leaders—Susan DeVenny, Arras Foundation, Katy Smith, Greater Good Greenville, and Molly Talbot-Metz, Mary Black Foundation—to reflect on their experience at Foundations on the Hill and share practical, nonpartisan ways philanthropy leaders can build relationships with policymakers to strengthen their communities.

July 10, 202323 min

Episode 250: How to Respond to Crises While Avoiding Mission Creep

They say that the only constant is change, and change is often brought on by crises. In this panel discussion, Blackbaud’s Melissa Furr talks with two veteran grantmaking professionals to discuss how their organizations manage their mission while staying in tune with the needs of their communities. Lisa Tacker from the Two Ten Footwear Foundation and Beth Broomall from the Charles H. Dater Foundation share their best practices and advice for organizations on things to do before, during, and after a crisis to make sure your organization avoids mission creep.

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