The Digital Decode

In an era with nearly countless ways to enjoy sports, the stakes have never been higher to meet fans' needs and preferences using the latest technology, ensuring an experience with as few disruptions as possible.On this week’s episode, we speak with Derek Kennedy (VP of Media Operations & DevOps at the NHL), and George Santa (Client VP at Presidio). As we head into the final stretch of the Stanley Cup playoffs, we explore the NHL and Presidio’s partnership to create the Virtual Technical Operations Center (VTOC) to streamline broadcast processes and enhance video streaming quality for fans.Join us as we discuss:What allows VTOC to adapt to rapidly changing technology in sports broadcastingThe importance of data-driven decision-making in optimizing broadcast operationsBalancing traditional and next-generation broadcasting processes and technologiesWhy it’s vital to ensure everything is in the service of the game and its fans

In today’s episode, we’re joined by three Presidio all-stars: Andy Richter (Enterprise Networking Practice Director), Britny Botlon (Inside Solutions Architect), and Steve DiCicco (Enterprise Networking Practice Director). Andy leads a wide-ranging conversation with Britny and Steve on all things next-generation networking, which leverages telemetry data, AI, and centralized management to proactively solve problems before they impact business operations.Join us as we discuss:The evolution of network deploymentHow next-gen networking helps solve real-world problems for all manner of customersEnhancing network reliability through intent-based policiesThe impact of centralized management systems on smaller IT teams

This week we dive into an exciting and rewarding partnership that spans entire continents, oceans, industries, and cultures. Recently, Presidio had the fortune of working with Mercy Ships, an international charity that operates hospital ships around the globe and provides safe surgical care to communities in need. Given how much time the crew and workers of these vessels spend at sea and in remote areas, there are a whole host of challenges that require inventive digital solutions. To take us through the ins and outs of this collaboration, our guest Jonathan Dyson (Director of IT Strategy & Governance at Mercy Ships) is joined by Presidio team members Bert Wilhelm (Senior Solutions Architect) and Quinn Vidrine (Senior Account Manager).Join us as we discuss:The challenges of maintaining marine satellite connectivity to provide for the professional and personal needs of Mercy Ships workersWhy scalability was important given the high turnover rate in volunteer and charity workHow SD-WAN implementation aided in application performance with multiple Internet service providers in Africa and the US

In this episode, we kick off 2024 with our cybersecurity predictions and tips from two Chief Information Security Officers (CISOs) at Presidio—both of whom have their finger on the pulse of all things cybersecurity. Dan Lohrmann, Field CISO for Public Sector, and Dave Trader, Field CISO, join us once again to recap the trends and developments that shaped 2023 and dive into potential disruptions and risks that await us in this new year.Join us as we discuss:New developments within GenAI and their implications on cybersecurityA recap on why cybersecurity “basics” are more important than everThe increased sophistication of cyber threats and attacksAfter you listen to this episode, be sure to check out these resources for more information and insights:Dan Lohrmann’s Top 24 Security Predictions for 2024 (Part 1)Dan Lohrmann’s Top 24 Security Predictions for 2024 (Part 2)Presidio’s 2024 Tech Predictions: AI, Cybersecurity, Cloud, and Emerging Tech

When it comes to debuting a tech solution, it’s hard to think of a more public stage than a nationally televised sports event—but with this high stakes setting comes an incredible opportunity to meet the moment. This week host Allec Brust takes center ice with two Presidio all-stars: Phil Filippelli, Head of Innovation, and Gail Backal, Practice Lead in Digital Strategy. Phil and Gail take us behind the scenes of their pivotal role in partnering with the NHL to help modernize the 2023 Upper Deck NHL DraftTM. From concept, through strategic collaboration, and ultimately the inception of a cutting-edge NHL Draft application Phil and Gail provide a detailed look into the process of helping the NHL® Draft application. Join us as we discuss: Presidio's transformative role in helping evolve the 2023 NHL Draft applicationWhat unique challenges the team solved throughout the NHL Draft app development process to achieve success

You never know what you’ve got until it’s gone. Hindsight is 20/20. If I’d have known then what I know now. These pervasive thoughts are brought to you by Cybersecurity Awareness Month.Thanks to Dan Lohrmann, Field Chief Information Security Officer (CISO) for Public Sector at Presidio, and Dave Trader, Field CISO at Presidio, this October will be a little less scary. In this episode, brought to you by Cisco, we’re looking at the basics of online security, making it easier, and making it more accessible than ever. Discover how strong passwords, multi-factor authentication, recognizing phishing attacks, and updating software are the cornerstone of a robust defense against cyber threats.Join us as we discuss:How the repercussions of the MGM cyber attack have shaken up company responsesWhere AI will play a role in the future of online security, especially concerning deep fakesWhy this episode is for everyone from big IT departments to your personal home logins

Collaboration is the key with the implementation of the "BoilerBot," an AI-powered automation solution designed to streamline tasks like password resets, account setups, and invoice processing.Within a matter of months, this innovation not only saved Purdue University hundreds of thousands of dollars but also significantly reduced wait times for students seeking IT assistance, fostering a better overall experience. The success of this project has paved the way for Purdue's broader digital transformation journey, leaving them asking, “What can we do together next?Join us as we discuss:Where the project with Purdue University primarily focused its automation effortsHow the implementation of automation impacted wait times for students seeking IT supportHow the success of this project has influenced Purdue University's future digital transformation initiatives

Once a niche interest many thought of as mere sci-fi, generative AI has taken the world by storm, ultimately becoming a part of daily usage across many businesses.In this episode of The Digital Decode, we dive into the challenges, opportunities, applications and limitations of GenAI and Large Language Models (LLMs) with Presidio’s Mladen Milanovic, Vice President of Automation and Raj Revuru, Director of Engineering and RPA. We dive into the intricacies of modern innovative tech to suss out exactly how it can work for us, and where we need to proceed with caution.Join us as we discuss: The rise of LLMs in GenAI: How they work, where they apply, and existing limitationsSignificant concerns regarding GenAI use cases, from hallucinations to regulation, to risksMajor AI pillars and business use cases for today and beyond

The state of work has pivoted several times over the past few years. From in-office, to remote, to hybrid, employees and employers have been challenged to keep up with modern policies, tech and beyond.The workplace has evolved — we're talking about changes in behavior and user experience across the board. On this episode, we’re joined by Bill Fix, Collaboration Practice Director at Presidio and our partners from Cisco, Cassie Stone, Justin Fields, and Bob Cicero to discuss how the world has had to rethink the way we go to work.Join us as we discuss:How to effectively enable hybrid workstylesThe importance of user experience, and how to design around itUnderstanding and utilizing the data behind space and experience

Dan Fobes, VP of Engineering & Co-Founder @ Biolytica AG, joins Presidio’s Rob Kim and Allec Brust to discuss how his life’s work was driven by observing the healthcare both his father and his friend received after the same cancer diagnosis. Both had the same diagnosis, but two vastly different approaches to care, which led to Dan coming to a crossroads in his professional and personal life. Explore the concept of medicine 3.0 and what it means for healthcare today: the importance of personalized medicine, the cost of healthcare, and the need to incorporate personal DNA discussions into our healthcare. In this episode we discuss:How personalized medicine has developed over recent yearsWhy the healthcare industry is too big to fail and too big to succeedWhat people can control as healthcare costs continue rising