Hosted by Dr. Richard Madow
Episodes
0
Language
EN-US
Tune into the Dental Practice Fixers Podcast with The Madow Brothers. Each week they help dental offices run smoothly. Check out the secret shoppers callers
Have you ever wondered how someone ends up as a dental podcaster, speaker, writer, author, coach, and key opinion leader? Well… a lot of people have been asking me that lately. So on this very special episode of The Dental Practice Fixers, I’m pulling back the curtain and sharing the path I took — the… Continue reading A Crazy Question and a Very Special Episode!
Some things are better left unsaid — especially in the dental chair. In this episode, Dr. Rich runs through 20 real-life phrases actually heard in dental offices (yes, even his), from “Your insurance sucks” to the dreaded “OH SH*T!” You’ll laugh, you’ll cringe, and you’ll probably recognize a few. More importantly, you’ll learn why certain… Continue reading 20 Things You Should NEVER Say to a Patient!
Confused patients don’t say yes — they say “I’ll think about it.” Dr. Rich breaks down how weird drug commercials (yep, that one) reveal the secret to gaining trust, boosting case acceptance, and making your whole team sound like pros. Also: Is your website quietly scaring patients away? Key Takeaways Clarity Wins Every Time: Patients… Continue reading The Clarity Cure: What “Don’t Take Cosentyx” Can Teach Your Dental Practice
In this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares three simple but powerful questions that can transform your patient relationships—and your entire practice. Whether you’re a seasoned dentist or just starting out, these questions will help you build deeper connections, uncover hidden treatment opportunities, and create an experience your patients won’t… Continue reading The Three Questions Every Dentist Should Ask
In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a memorable and cringe-worthy moment from his early days as an associate — and the powerful lesson it taught him about leadership, language, and team morale. You’ll hear simple, real-world examples of how the words we use every day shape our practice culture,… Continue reading Dental Practice Lesson: Little Words, Big Difference!
What do barefoot patients, expensive coffee, and a small shoe factory have in common? In this episode of The Dental Practice Fixers podcast, Dr. Rich shares a strange but true story from a Seattle café and ties it into a powerful lesson about opportunity, mindset, and making the most of what’s right in front of… Continue reading A Patient Walks In Barefoot – or How To Provide More Treatment!
In today’s episode of The Dental Practice Fixers podcast, Dr. Richard Madow shows how a situation that arose at Hell’s Kitchen in Las Vegas can teach all of us how to better handle difficult conversations that come up in our dental practices. Then we have a mystery shopper call that will teach us what NOT… Continue reading Handling Difficult Conversations – Is Your Dental Practice Hell’s Kitchen?
What do patients really want when it comes to treatment options? Do they want freedom OF choice or freedom FROM choice? Find out in the very important episode of The Dental Practice Fixers podcast for dentists and team members. And then of course we do our mystery shopper calls!! Don’t miss it! Key Takeaways: Patients… Continue reading Treatment Options: What Do Patients Want?
There’s a dirty little secret about dental podcasts, and it’s just one of the many things that Dr. Richard Madow reveals on this episode of The Dental Practice Fixers. Then we go to our mystery shopper calls and figure out the best way to answer the question “why isn’t fluoride treatment covered by my insurance?”… Continue reading The DIRTY Secret About Dental Podcasts!
Are you turning patients off by telling them what you DON’T do instead of what you CAN do? On this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares a story that shows what NOT to do at your practice! And then we do some mystery shopper calls about clear aligners. Don’t make… Continue reading We DON’T Do That At OUR Office!!
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Valerie Hail
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Russ Mathews
