
Agentic Workflows and Foundation Models Inside the Enterprise | Nurtekin Savas (PayPal)
Returning a year after his first appearance, Nurtekin Savas draws on his expanded risk-infrastructure remit at PayPal to examine the design of agentic workflows, enterprise foundation models, and the data and organizational conditions needed to put them to use. Nurtekin Savas, Head of Global Risk & Servicing Infrastructure, Platforms, Data & AI (VP) at PayPal, joins Laszlo Mucsi to examine how enterprise AI can become part of the way decisions are made. His emphasis is on deliberate design: choosing valuable workflows, matching models and tools to each step, and setting boundaries on what agents can do. We also explore how enterprise foundation models can help establish a shared customer representation that supports many decisions through task-specific prediction heads. Throughout the conversation, Nurtekin explains the potential to simplify pipelines and speed deployment, alongside the talent, integrated data, and changes in data-science work needed to make that architecture useful. The conversation covers: - Agentic workflows with step-specific models, tools, and risk controls - Agentic operating systems for customer intent, routing, and permissions - Shared customer representations, prediction heads, and simpler model pipelines - The talent, data integration, and role changes required for adoption This episode is part of Enterprise AI: State of Play, a practitioner-led interview series on what enterprise AI looks like on the front lines. Connect with us: Website: https://thedatastorytellers.com/ LinkedIn: https://www.linkedin.com/company/the-data-storytellers Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-data-storytellers-podcast/id1493766476 Spotify: https://open.spotify.com/show/2N0vZtHZHgod4Tll2LX2xa YouTube: https://www.youtube.com/channel/UCz9e56lhYUfORiOHMiLlPmA Chapters: 00:00 Enterprise AI: A Year in Review 08:39 AGI, Model Progress and Token ROI 14:08 From Models to Enterprise Intelligence 20:53 Agents, Workflows and the Agentic OS 28:46 Data and AI Platforms at PayPal 32:19 How Enterprise Foundation Models Work 42:34 Adoption, Explainability and Culture 54:18 Benevolent Bandwidth: AI for Good















