The Correspondent

Hosted by Independent Correspondent Bankers Bank

Business Management

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Jun 2026

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The Correspondent is the community banker's go-to source for community banking content from trusted voices in the banking space. Listen to episodes on topics that will help your community bank thrive.

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60 recent

May 27, 2026Episode 1018 min

From Reactive to Proactive | LINK OH Preview

With economic uncertainty in the air, managing risk in the loan portfolio can feel like navigating a minefield. It's more important now than ever to move from a reactionary approach to a proactive one. In this episode Michael Wear, a consultant and speaker at the upcoming Ohio LINK event, discusses moving from reactive to proactive risk management, along with chief lending officer Brandon Feltner, and correspondent loan officer Nick Bigley. Helpful Links Register for LINK (OH): LINK (OH) | ICBB Courses Follow Michael Wear on LinkedIn: (3) Michael Wear, CRC | LinkedIn ICBB Commercial Lending Solutions: Commercial Lending Solutions - ICBB

May 13, 2026Episode 952 min

Bank C-Suite Needs in 2026

Running a community bank in 2026 can feel like a minefield, with constant change and constant challenges that are difficult to predict from one moment to the next. In this episode, host Madison Caplinger interviews Neil Stanley, founder and CEO of the CorePoint, on deposit strategy, AI, and innovation across the financial space. Helpful Links: Follow Neil Stanley on LinkedIn: (1) Neil Stanley | LinkedIn Follow The CorePoint on LinkedIn: (1) The CorePoint: Overview | LinkedIn

April 22, 2026Episode 853 min

Agentic AI for Bankers | LINK (TN) Preview

AI is everywhere, and Agentic AI solutions are being sold to bankers right and left. But what is it, and what can it do for community banks? This episode features Angela Murphy, better known as "Payments Elsa," sought-after speaker and VP of Marketing and Innovation at Pidgin discussing Agentic AI with host Madison Caplinger and ICBB customer experience manager Chasity Bruce. This episode also serves as a preview for her presentation at LINK (TN) in Murfreesboro, TN on June 30, and at BOOM in Bowling Green on November 13. Helpful Links: Register for LINK (TN): LINK (TN) | ICBB Courses Register for BOOM: BOOM West | ICBB Courses

April 8, 2026Episode 735 min

Q1 Market Update 2026

The end of 2025 and beginning of 2026 have been eventful months for the economy. In this first market update episode of 2026, ICBB CFO Chris Dew, chief lending officer Brandon Feltner, and Scott Kimel from FNBB Capital Markets discuss mounting economic uncertainties and their effects on markets and community banks. Helpful Links: Register for LINK TN: LINK (TN) | ICBB Courses

March 25, 2026Episode 631 min

Ladies, Let's Negotiate! | Ladies LINK Preview

Ladies LINK is fast approaching, and the lineup includes a topic that's key to career advancement but makes many want to run the other way: negotiation. As a preview of her session at Ladies LINK, Nan Gesche, speaker and author of "Ladies Let's Negotiate!" discusses how bankers, especially women, can reframe negotiation from competition to collaboration. Helpful Links: Ladies LINK | ICBB Courses

March 11, 2026Episode 535 min

Fortuna Bank Update: The Story of a Woman-Owned Bank

At ICBB, March is Women in Banking month. Three years ago, the team founding Fortuna Bank, a woman-owned bank in Columbus, Ohio, was interviewed on The Correspondent about the process of starting a bank and the need for women-owned banks. Now, Fortuna Bank has opened its doors, and CEO Ilaria Rawlins, and chief lending officer Michelle Haslinger have returned to give an update. Helpful Links Register for Ladies LINK: Ladies LINK | ICBB Courses Learn more about Fortuna Bank: Home - Fortuna Bank Follow Ilaria on LinkedIn: Ilaria Rawlins | LinkedIn Follow Michelle on LinkedIn: Michelle Haslinger | LinkedIn

February 25, 2026Episode 431 min

The Fed Discontinues Canadian Checks, and What's Next for International Payments?

The Federal Reserve recently announced it will be sunsetting its Foreign and Canadian Check Service by year-end 2026, driven by declining transaction volumes and changing market demand, and community banks are racing to find alternative options. While Canadian checks are a small part of business for most banks, even services used infrequently can still play an important role for community banks and their customers. In this episode, Dan Caputo from ICBB's international payments partner, Ascendant, and customer experience manager, Chasity Bruce, discuss the transition and how community banks can prepare. Helpful Links Learn more about International Services: International Services - ICBB Register for Ladies LINK: Ladies LINK | ICBB Courses Register for BOOM: BOOM West | ICBB Courses

February 11, 2026Episode 332 min

Financial Storytelling

Everyone loves a good story. But how can storytelling help community banks break down complicated finance topics for their customers and communities? This episode answers that question with Emily Schwartz, music educator turned bank marketer. Emily is the director of financial education at MidFirst Bank, based in Oklahoma City, an instructor at the ABA's Bank Marketing School, and a highly sought after keynote speaker. Helpful Links Register for Ladies LINK: Ladies LINK | ICBB Courses Follow Emily on LinkedIn: Emily Schwartz, Ph.D. | LinkedIn Learn about Bank Marketing School: Bank Marketing School | American Bankers Association

January 28, 2026Episode 253 min

Treasury Management in the Age of Instant Payments

Instant payment technologies have taken the banking world by storm, disrupting the status quo of operations in the process. What does treasury management look like for community banks in a 24/7/365 world? In this episode, Madison discusses treasury management in the age of instant payments with CFO, Chris Dew, and Seth Marlowe of the Treasury Whisperer podcast. Seth is a consultant, former banker, and former corporate treasurer with 30+ years of experience in payments and treasury, making him a "treasury unicorn." Helpful Links: InstantPay Connect: InstantPay Connect - ICBB Check Fraud webinar: The Evolution of Check Fraud: How Financial Institutions Can Use Technology to Protect their Institution | ICBB Courses Follow Seth on LinkedIn: (18) Seth M. Marlowe | LinkedIn The Treasury Whisperer Podcast: (18) Treasury Whisperer's Talkcast Podcast: Overview | LinkedIn Follow Chris on LinkedIn: (18) Christopher Dew | LinkedIn

January 14, 2026Episode 11 hr 17 min

Banking Trends to Watch in 2026

As community bankers kick off 2026, they're considering new opportunities and grappling with continuing challenges like shifting customer expectations, the rapid development of new technologies, and changes in staff and leadership. In this episode, ICBB CEO and president Derek Hetherington, chief correspondent banking officer Todd Beers, and correspondent banking manager Zac Bodenheimer discuss how bankers can set themselves up for success in the new year. Helpful Links: The Evolution of Check Fraud Webinar: The Evolution of Check Fraud: How Financial Institutions Can Use Technology to Protect their Institution | ICBB Courses