
Ep.175 -Fixing The Partner Ecosystem: Building Trust in a Commission-Driven Industry
In this episode of The Conference Room, Simon welcomes Joshua Jones, Founder and CEO of Crush Security, for an eye-opening conversation about the hidden flaws within today's cybersecurity partner ecosystem.Drawing on more than 20 years of industry experience, Joshua explains why many CISOs struggle to receive unbiased guidance when purchasing security technologies and how traditional reseller models have drifted away from their original purpose of delivering value. He shares the inspiration behind launching Crush Security and how the company is using AI-powered, data-driven insights to help organizations make smarter security decisions.The discussion explores trust, transparency, tool sprawl, and the growing pressure on security leaders, while offering practical lessons for anyone building businesses focused on solving real customer problems.Joshua shares how an unexpected career opportunity led him into cybersecurity over two decades ago.The story behind founding Crush Security and identifying a major gap in the cybersecurity ecosystem.Why the traditional partner and reseller model is "broken" and often fails to serve buyers effectively.The importance of unbiased advice and how incentives can influence purchasing recommendations.The biggest frustrations CISOs have with vendors, partners, and advisory firms today. Understanding tool sprawl and why organizations frequently purchase overlapping technologies.Building stronger relationships between security, procurement, legal, and finance teams.Do resellers still provide value? Joshua shares his perspective on the industry's future.How Crush Security aligns its internal culture to prioritize customers over quotas.Why CISOs played a direct role in shaping the Crush Security platform.A look ahead at what's next for Crush Security, including upcoming innovations and industry announcements.To learn more about Joshua Jones, please visit her Linkedin ProfileTo learn more about Crush Security, please visit her website.YOUR HOST - SIMON LADER Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation. Get to know more about Simon at: Website: https://simonlader.com/ Twitter: https://twitter.com/simonlader LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/ The Conference Room is available onSpotifyApple podcastsAmazon MusicIHeartRadio













