The Clinic Success Blueprint Podcast

Hosted by Osteo & Physio Team

Business Entrepreneurship

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Episodes

Latest episode

Mar 2026

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EN-GB

About the show

Welcome to the clinic success blueprint podcast hosted by Louise Pratley, Jonathan Boxall and Oliver Wakefield who are osteopaths and the co-directors of Osteo & Physio. Osteo & Physio is the first osteopathic franchise company in the UK with 8 multidisciplinary clinics established across the UK in Surrey, Devon and Somerset and growing! They know what it actually takes to launch and run a successful private healthcare clinic in the UK; they share their knowledge, expertise and experience on each episode.

Listen to episodes

26 recent

March 30, 2026Episode 2656 min

The power of Franchising in the healthcare space

Send us Fan MailWelcome back to The Clinic Success Blueprint Podcast, the show dedicated to giving clinic owners the actionable insights they need to thrive. Today we're covering: The power of Franchising in the healthcare space What do we discuss in this episode: What is Franchising and how is this changing the healthcare landscape? What makes a Franchise model so successful? What problems does it solve? What are the most common mistakes clinic owners make when it comes to running a clinic and how does a Franchise solve these problems! Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

February 13, 2026Episode 251 hr 0 min

Smart Tech for Better Practice: Digital Tools to Elevate the MSK Patient Journey and help build your practice

Send us Fan MailWelcome back to The Clinic Success Blueprint Podcast, the show dedicated to giving clinic owners the actionable insights they need to thrive. Today we're covering: Smart Tech for Better Practice- Digital Tools to Elevate the MSK Patient Journey and help build your practice What do we discuss in this episode: What do we mean by smart technology and how can this be implemented into clinic life Why is this vital for improving patient care and practitioner experience What are the most common mistakes clinic owners make when it comes to technology? Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

December 20, 2025Episode 2456 min

Building a Referral Network: Why creating strong and collaborative relationships with other professionals are essential for the growth of your clinic

Send us Fan MailWelcome back to The Clinic Success Blueprint Podcast, the show dedicated to giving clinic owners the actionable insights they need to thrive. Today we're tackling a topic that is absolutely fundamental to any successful healthcare practice: Building a Referral Network- Why creating strong and collaborative relationships with other professionals are essential for the growth of your clinic. What do we discuss in this episode: What do we mean by strong and collaborative professional relationships Why is nurturing and growing relationships long term are essential and how to do this ethically What are the most common mistakes clinic owners make when it comes to creating and nourishing collaborative relationships with other professionals As always we end by answers FAQ’s by clinic owners sharing our expertise and experience as well as answering your fan mail questions! Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

October 17, 2025Episode 2353 min

Financial Health for Clinics: Budgeting, Forecasting and Cost Management

Send us Fan MailWelcome back to The Clinic Success Blueprint Podcast, the show dedicated to giving clinic owners the actionable insights they need to thrive. Today we're tackling a topic that is absolutely fundamental to any successful healthcare practice: Financial Health. Specifically, we’re diving into Budgeting, Forecasting and Cost Management for clinics.What do we discuss in this episode: What do we mean by the financial health of a clinic? Why is this fundamental Why is budgeting, forecasting and planning key for a resilient clinic What are the most common mistakes clinic owners make when it comes to the financial health of a businessAs always we end by answers FAQ’s by clinic owners sharing our expertise and experience as well as answering your fan mail questions! Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

September 8, 2025Episode 221 hr 2 min

Building a Resilient Clinic Reputation: Mastering Patient Complaints & Feedback

Send us Fan MailThe team are back for Episode 22 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…Building a Resilient Clinic Reputation: Mastering Patient Complaints & FeedbackWhat do we discuss in this episode: How do you deal with complaints in clinic? Why is this so important to deal with these straight away and how we are able to deal with complaints to better help the clinic, patients and practitioners What are the most common mistakes clinic owners make when it comes dealing with complaints. As always we end by answers FAQ’s by clinic owners sharing our expertise and experience as well as answering your fan mail questions! Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

May 13, 2025Episode 2154 min

How do you identify whether adding a new therapy or practitioner is genuinely meeting patient demand versus simply following industry trends?

Send us Fan MailThe team are back for Episode 21 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…How do you identify whether adding a new therapy or practitioner is genuinely meeting patient demand versus simply following industry trends?What do we discuss in this episode: How to find and implement new therapies in your clinic? Why is this so important for your clinic success and how can you make an informed decision on what to do What are the most common mistakes clinics make around implementing new therapiesAs always we end by answers FAQ’s by clinic owners sharing our expertise and experience as well as answering your fan mail questions! Resources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

March 6, 2025Episode 201 hr 0 min

Creating an incredible clinic culture to ensure your clinic thrives

Send us Fan MailThe team are back for Episode 20 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…Creating an incredible clinic culture to ensure your clinic thrives What do we discuss in this episode: What is clinic culture Why is this so important for your clinic success and how can you enhance this What are the most common mistakes clinics make around clinic culture As always we end by answers FAQ’s by clinic owners sharing our expertise and experienceResources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

January 17, 2025Episode 1955 min

The road to your front door: Ways of making it easy for your patients to book in

Send us Fan MailThe team are back for Episode 19 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…The road to your front door: Ways of making it easy for your patients to book in. What do we discuss in this episode: What is the patient journey and their road map to booking?What are the influencing factors that impact patient journey? The most common mistakes therapists make when it comes to patients booking in and the patient journey. As always we end by answers FAQ’s by clinic owners sharing our expertise and experienceResources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

December 4, 2024Episode 1857 min

Leadership in clinic: Do you have the skills to lead your clinic to success?

Send us Fan MailThe team are back for Episode 18 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…Leadership in clinic: Do you have the skills to lead your clinic to success? What do we discuss in this episode: The characteristics of a great clinic principal/ clinic owner How do you learn the skills to be able to do this? Are you born with these skills? What happens if you are unable to lead your team and clinic The most common mistakes therapists make when it comes to leading their team As always we end by answers FAQ’s by clinic owners sharing our expertise and experienceResources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/

September 12, 2024Episode 1758 min

The Magic of Metrics- Why numbers matter and where to find them

Send us Fan MailThe team are back for Episode 17 for the clinic success blueprint podcast; Louise, Oliver and Jonathan are covering a key topic today…The Magic of Metrics- why numbers matter and where to find them! What do we discuss in this episode: The metrics that matter for the clinic owner and the day to day running of the clinicThe metrics that matter for a clinic owner regarding their team performance The metrics that matter on an individual level for a practitioner working in a clinic As always we end by answers FAQ’s by clinic owners sharing our expertise and experienceResources: Find us on social media @theclinicsuccessblueprintpodcastFind our clinics at @OsteoandphysioContact us with your feedback & questions at info@osteoandphysio.co.ukFind out more about franchising: https://osteoandphysio.co.uk/franchising/