The Business of Dentistry Podcast

Hosted by Practice Plan

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Episodes

100

Latest episode

Jun 2026

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About the show

Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.

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60 recent

June 12, 2026Episode 45016 min

Why the Right Training Matters for Treatment Coordinators with Claire Frisby

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by TCO (treatment care coordinator) mentor and social media marketing expert, Claire Frisby, to talk about the role, how sometimes people are poorly prepared to assume it and the ways she mentors TCOs to integrate seamlessly into the practice. What you’ll hear: The lack of preparation and support offered to some new TCOs Ways TCOs can integrate themselves into the patient journey if they experience push back from other team members What makes a good treatment care coordinator

June 5, 2026Episode 44930 min

Treating More than just Teeth and Gums with James Goolnik

In this episode of the In the Loupe podcast, Nigel Jones is joined by clinical dentist, author and founder of Clinical Dental Health, James Goolnik. The episode sees them discuss continuity of care, creating a trust with your patients and raising awareness around cognitive decline and Alzheimer's. What you’ll hear: Health screenings in dentistry and harnessing the patients commitment to visiting the dentist Creating trust with your patients - Raising awareness and looking at referrals around cognitive decline and Alzheimer's The financial pressures around the NHS and empowering people to take control

May 29, 2026Episode 44833 min

AI - A Tool to Enhance not Replace with Tracy Pound

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Tracy Pound, Managing Director of business management consultancy, Maximity to discuss the subject of the moment, AI. Discussing AI in general and also specifically in the context of dentistry. What you’ll hear: How chatbots are being used in dental practices How AI can enhance what professionals are able to deliver How AI can help with marketing dental practices Where do we stand with AI and sensitive data

May 22, 2026Episode 44714 min

Why Patient Finance? Why Medenta? With Nigel Jones & Lesley Turner

In this episode of the business of dentistry podcast, host Nigel Jones is joined by Lesley Turner, Business Development Manager at Medenta to discuss ways to improve treatment plan take up rates. What you’ll hear: How to monitor and see the benefits from treatment plan acceptance rates The initial steps to implementing patient finance at your practice How Medenta helps inform practices about compliance and upcoming adjustments to regulation.

May 14, 2026Episode 44620 min

Protecting your team and your patients sustainably with Ed O'Reilly

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Ed O’Reilly, founder of Dentaqua to talk about the effect of chemical disinfectants on healthcare workers and how sustainability plays a big factor in their business model. What you’ll hear: How the idea of Dentaqua came about The adverse effects of chemical disinfectants on healthcare workers How safety became a focus Creating greater awareness of the data regarding disinfectant chemical inhalation

May 8, 2026Episode 44510 min

Retirement on your Mind? Where Should Dentists Start? With Magdelena Harding

In this episode of The Business of Dentistry podcast, host and Regional Support Manager, Ian Eslick, is joined by dental specialist financial advisor at Wesleyan Financial Services, Magdelena Harding, to talk about financial planning for retirement. What you’ll hear: Current trends of when dentists are choosing to retire Why retirement planning is especially important for dentists compared to other professionals Most common misunderstandings dentists have about the NHS pension What a sensible retirement plan looks like for associates How to correctly gauge how much dentists need to retire comfortably.

May 1, 2026Episode 44430 min

Bridging the Gap between Speciality Care and General Dentistry with Sonia Szamocki

In this episode of the In the Loupe podcast, host, Nigel Jones, is joined by Sonia Szamocki, CEO & Founder of 32Co to talk about bridging the gap between speciality care and general dentistry. What you’ll hear: Sleep Apnoea and how dentistry can help Underestimating dentistry's importance to wider health care How sleep quality treatments can be life changing Why the gap between medicine and dentistry is artificial

April 24, 2026Episode 44316 min

Marketing Messages & Buyer Psychology for Dental Practices with Victoria Vickery

In this episode of the business of dentistry podcast, host, Laura Hills, is joined by Victoria Vickery, founder of All Star Marketing Club to talk about marketing messages, buyer psychology and what they mean for your dental practice. What you’ll hear: What is buyer psychology and why is it important to dental practices Why some patients seem interested in treatment and then delay or go quiet What practices should think about when it comes to buyer psychology.

April 17, 2026Episode 44221 min

How Nurse-led Clinics Can Help with Anxiety Management around Dental Treatment with Lisa Andrew Davies

In this episode of The Business of Dentistry podcast, host Hazel Dockery is joined by special care dental nurse, Lisa Andrews Davies, to discuss how nurse-led clinics can help with anxiety management around dental treatment. What you’ll hear: The importance of being honest about your worries/concerns about visiting the dentist The consequences of not having treatment for someone with anxiety around dental care Ways in which nurse-led clinics can be developed

April 10, 2026Episode 44111 min

What to do when your Plan and Pay-as-you-go Prices are out of Alignment with Donna Hall

In this episode of The Business of Dentistry podcast, host Hazel Dockery is joined by Regional Support Manager, Donna Hall to discuss plans and what to do when your plan and pay-as-you-go prices are out of kilter. What you’ll hear: Causes of plan and pay-as-you-go prices being out of alignment Effects to the business if your pricing is incorrect How to approach changing a pricing structure Advice if your plan and pay-as-you-go prices are currently out of alignment