The Business of Cleaning

Hosted by Janitorial Manager

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Oct 2026

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About the show

The Business of Cleaning Podcast is your number one source for information on the commercial cleaning industry. We release new episodes monthly with successful personalities in the industry and cover the topics that matter the most to your organization.

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60 recent

October 27, 202640 min

They’re Not Quitting the Job, They’re Quitting the Manager

In this episode, hosts Adam Latham and Pete Cromly sit downwith Crystal Snyder to talk about what it really takes to build a residential cleaning company that clients stay with and cleaners want to work for. In this episode, you will learn: -How Crystal went from cleaning houses on her own to hiringher first employee just two months in -Her quality process: careful hiring, hands-on training,surprise quality checks, and weekly product testing -The cleaning products she relies on most, and the commononline shortcut that damages grout and showers -How she handled a client who wasn’t the right fit, and howone honest conversation helped a struggling cleaner move on Whether you’re thinking about starting a cleaning company ortrying to grow the one you have, Crystal’s story is a practical look at building a business on standards, respect, and relationships.

September 11, 202633 min

AI Isn't Here to Clean Your Floors. It's Here to Run Your Business.

The Business of Cleaning podcast, sponsored by Janitorial Manager, returns with an episode focused on how AI is reshaping the cleaning industry. New hosts Adam Latham and Pete Cromly sit down with Brittney Liggett, VP of AI Business Systems at Double A Solutions, about her key takeaways from a major AI conference. In this episode, you will learn: Why "free" AI tools could cost you your customers' data How AI can flag at-risk accounts before you lose them What back-office work you can hand off today, risk-free Where AI-powered robotics are really headed for this industry AI isn't here to replace people or clean the floors itself. It's here to take repetitive, time-consuming work off your plate so your team can spend more time on the customer relationships that actually grow the business. As Brittney put it, the businesses that get ahead now are the ones willing to start experimenting. Subscribe for more episodes on commercial cleaning, business growth, and leadership.

May 27, 202644 min

Work One Week a Month: Systems and Leadership in Commercial Cleaning

Edwin Eaton is back. The owner of I Pro Building Services — a three-time Inc. 5000 company — returns to share what it really takes to build a commercial cleaning business that runs without you. Edwin opens up about the systems and leadership structure that kept his company growing while he stepped away to care for his wife during her battle with stage four cancer. He also breaks down how he broke into the data center cleaning niche, built a $1.8M LinkedIn sales pipeline without ads, and grew a 15,000-follower TikTok audience by showing up consistently and telling the truth. If you want more freedom, better culture, and real growth strategies, this episode delivers.

March 25, 202642 min

From Corporate Exit to Cleaning CEO: Adam Povlitz’s Rise at Anago

How do you scale a commercial cleaning company past $100 million—and set your sights on $300 million? In this episode of the Business of Cleaning Podcast , host Tim Clagg sits down with Adam Povlitz , CEO of Anago Cleaning Systems , to break down the strategies, leadership principles, and real-world decisions behind building one of the fastest-growing cleaning franchise systems in the industry. From leaving IBM to cleaning daycares at night, Adam shares his journey to the CEO seat—and the mindset required to scale a service business in a competitive market. In this episode, you will learn: How Anago’s unique 3-tier franchise model drives growth and scalability The role of technology and proprietary systems in modern janitorial operations Key leadership lessons from navigating the COVID-19 pandemic The 5-prong strategy that helped Anago surpass $100M in just 19 months Why 2026 is shaping up to be the “Year of Experience” in business How AI is transforming the cleaning industry—and the human skills that will matter most Smart pricing strategies when clients push back on budgets Warning signs your cleaning services are underpriced The importance of integrity and long-term thinking in business decisions Adam’s approach to servant leadership and building a lasting legacy Whether you own a commercial cleaning business, operate a franchise, or want to grow as a leader, this episode delivers actionable insights you can apply immediately. Subscribe for more episodes on commercial cleaning, business growth, and leadership.

February 27, 202651 min

Career Reinvention: How Tom Riggs Transitioned from Radio to Warehouse Operations

What happens when a radio program director pivots into commercial cleaning just months before a global pandemic? In this episode of The Business of Cleaning Podcast , we speak with Tom Riggs, Operations Manager at Interstate, about his unexpected transition from broadcasting to frontline operations leadership. After being laid off in 2019, Tom entered the cleaning industry with no prior experience. Within months, COVID-19 reshaped workforce expectations and operational demands, accelerating his learning curve and leadership growth. In this conversation, Tom shares insight on: Transitioning into cleaning from another industry Managing call-offs and workforce challenges Improving hiring and onboarding in today’s labor market Using AI to support hiring and leadership communication Drawing on his background in broadcasting, Tom emphasizes the critical role of communication, adaptability, and accountability in operational success. For cleaning company leaders navigating workforce challenges, this episode delivers practical strategies that can be applied immediately.

January 14, 202638 min

From Brain Aneurysm Survivor to Cleaning Business Owner: Karen Denton’s Inspiring Story

Karen Denton, CEO and Founder of Karen’s Second Chance Commercial Cleaning Services, shares her inspiring journey from overcoming major health challenges to building a thriving commercial cleaning business.In this episode of The Business of Cleaning, Karen discusses the importance of mentorship, setting up your cleaning business the right way, and learning from early mistakes. She breaks down how minority certification helped open new doors, and what it means for her company to be selected as the official cleaning provider for the 2026 NFL Draft in Pittsburgh.If you own or manage a commercial cleaning business, this episode delivers real-world advice on legal setup, financial best practices, bidding, operations, and sustainable growth. Karen’s story highlights how resilience, community support, and strategic planning can create long-term success in the cleaning industry.🎙 Topics covered in this episode:-Starting and scaling a commercial cleaning business-Overcoming challenges as a business owner-Minority certification for cleaning companies-Mentorship and coaching in business-Preparing for large contracts and national events-The 2026 NFL Draft and commercial cleaning opportunities

December 17, 20251 hr 13 min

Best of 2025: Best Conversations From Our 2025 Guests

We are pleased to present our Best of 2025 Conversations episode from The Business of Cleaning Podcast. This special edition brings together the most insightful moments, meaningful stories, and influential voices that shaped our discussions throughout the year. It reflects the evolving landscape of the commercial cleaning industry and the leaders who continue to advance it.In this episode, you will hear standout segments from remarkable guests, including:• Ian Charlery, Owner of A1 Cleaning Services• Kendal St. Louis, CEO and Founder of LADNEK Limited• Nate Lucht, Owner and CEO of Spotless Enterprise Corp• Rob Anspach, Owner of Anspach Media• Sharon Cowan, Owner of Cleaning Business Consulting Group• Mario Kelly, Owner of Believe 313 Cleaning• Jerry Flug, CED of HRA Consulting Group• Shari Cedar, CEO and Owner of AK Building Services• Josh Melton, Owner of Athens Cleaning Company• Adon Rigg, Chief Sales and Marketing Officer at Clean Pro Growth AcademyThis compilation is filled with valuable lessons, diverse perspectives, and standout industry expertise that defined our 2025 season.

November 11, 202516 min

JaniJobs - Solving the Industry's Billion-Dollar Problem

In this episode of The Business of Cleaning Podcast , host Tim Clagg sits down with Archie Heinl , CEO of Double A Solutions and Janitorial Manager , to unveil the official launch of JaniJobs —a powerful cleaning jobs app designed to solve one of the commercial cleaning industry’s toughest problems: staffing . Discover how JaniJobs , the newest janitorial staffing platform , is transforming how cleaning companies connect with reliable cleaners. This episode explores how innovation, technology, and adaptability are reshaping the future of the cleaning workforce—from smarter hiring to flexible work opportunities. 💡 Episode Highlights: • Purpose-Built Platform: A marketplace made exclusively for the cleaning industry • Flexible Work Options: Cleaners choose jobs that match their schedule with quick pay • Streamlined Hiring: Companies can post, search, and fill cleaning jobs fast—even last minute • Trust and Safety: Built-in reviews and background checks for professional transparency • Scalable Growth: Supports everything from commercial contracts to Airbnb turnovers • User-Friendly Design: Simple to use, with new features like job bidding coming soon • Industry Visibility: A better alternative to generic job sites, giving cleaners real exposure 🎙️ Tune in to learn how JaniJobs is redefining staffing for cleaning businesses through technology and real-world experience. Whether you’re a cleaning company , janitorial service , or independent cleaner , this platform is built to help you grow, connect, and succeed.

October 15, 202549 min

Winning Starts with the Walkthrough: Lessons from Adon Rigg

In this episode of The Business of Cleaning Podcast, host Tim Clagg sits down with Adon Rigg, Chief Sales and Marketing Officer at Clean Pro Growth Academy, to explore what it truly takes to excel in today’s cleaning industry. From his humble beginnings to becoming a respected industry leader, Adon shares powerful insights on mindset, continuous learning, and building a professional identity in sales. Together, Tim and Adon dive deep into the art of the walkthrough—why it’s the most critical step in winning contracts, how empathy and effective questioning shape client trust, and what every cleaner should capture during site visits to stand out from competitors. Adon also breaks down the changing landscape of janitorial distribution and offers actionable strategies to improve your approach, generate leads, and position your business for growth.

September 17, 202556 min

Leading with Purpose: Insights from Josh Melton

Join host Tim Clagg on The Business of Cleaning Podcast as he sits down with Josh Melton , owner of Athens Cleaning Company and founder of The Six Figure Cleaner . In this inspiring conversation, Josh reflects on his journey from growing up as a pastor’s kid to building a thriving cleaning business, all while overcoming setbacks and shaping a leadership style rooted in purpose, resilience, and grace. You’ll hear how Josh navigated challenges like losing 25% of his company’s revenue, why establishing clear core values matters, and how mentorship can transform your growth as both a leader and an entrepreneur. Whether you’re just starting out or leading an established company, this episode offers actionable insights on building culture, leading with integrity, and discovering your greater purpose in business and life. 👉 Connect with Josh on LinkedIn, Instagram (@strongerjosh) , or at sixfigurecleaner.com for more resources. 📌 Don’t forget to subscribe, leave a review, and share your thoughts in the comments!