Welcome to the Bottom Line Pharmacy Podcast! On this show, we bring you valuable insights from pharmacists, key vendors and other innovators to bring you pharmacy CPA advice and fuel your bottom line. Subscribe wherever you listen to podcasts for the latest in independent pharmacy!
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August 20, 202630 min
Peptides, Policy, and PBMs: 2026 Quarter 3 Pharmacy Update with Annie West and Dae Lee
Send us Fan Mail Schedule an Rx Assessment A LOT has happened recently in the Peptide market, but what exactly is new with peptides, the FDA, and the future of independent pharmacy? On this episode of the Bottom Line Pharmacy Podcast, we're joined for our typical quarterly pharmacy update with @atrium24 . Annie West, Clinical Pharmacy Director and Dae Lee, PBM & Pharmacy Practice Group Board Co-Chair at Buchanan, Ingersoll & Rooney, P.C. to break down: The two-day PCAC meeting and the committee's recommendation What happens next in the FDA rulemaking process The dangerous peptide gray market The latest on PBM policy And more! Stay connected with Atrium24 and Dae Lee: Dae Lee LinkedIn Atrium24 Website Atrium24 LinkedIn Atrium24 Instagram Atrium24 Facebook Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Inside a Pharmacy AI Bot: Automating Independent Pharmacy Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – R&D Tax Credit, Trump Accounts, Taylor Swift's Wedding
August 14, 202615 min
The Bottom Line Catch Up | Ep. 3 | R&D Tax Credit, Trump Accounts, Taylor Swift's Wedding
Send us Fan Mail Schedule an Rx Assessment Welcome to another episode of the Bottom Line Catch Up and the team is buzzing about Taylor Swift's wedding and World Cup fever! In this episode, we break down: R&D tax credit documentation requirements for 2026 Trump Accounts going live for kids Trade show season And more! Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - The Bottom Line Catch Up | Ep. 1 | Tax Season, Transitions, and the Peptide Wave P odcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update
August 13, 202626 min
Inside a Pharmacy AI Bot: Automating Independent Pharmacy with Ross Miller, VP of Sales at TJM Labs
Send us Fan Mail Schedule an Rx Assessment Your pharmacy has a bottleneck so naturally, you list a job! But what if the bottlenecks in your pharmacy come down to software, not staffing? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Ross Miller of TJM Labs to break down: What a pharmacy AI bot actually is How TJM's product suite has expanded beyond data entry What change management looks like when a bot starts taking on technician-level tasks And more! Stay connected with Ross Miller and TJM Labs: Ross Miller LinkedIn TJM Labs Website TJM Labs LinkedIn TJM Labs Instagram Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Becoming a Pharmacy Gladiator Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
August 6, 202624 min
Inventory Management in 2026: The Quasi-Perpetual Problem with Jared Barton, CEO of InventoryIQ
Send us Fan Mail Schedule an Rx Assessment What if your pharmacy's biggest cash flow drain is sitting right there on the shelf? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Jared Barton of Inventory IQ to break down: What "perpetual inventory" actually means and why most pharmacies aren't as dialed in as they think How AI is helping inventory teams find outliers, clean data, and speed up analysis Why chasing the industry average on inventory turns can put you out of business How to identify your top items by cost and set reorder points that free up real cash flow What a solid cycle count process looks like and how often you should be doing it And more! Stay connected with Jared Barton: Jared Barton LinkedIn Inventory IQ Website Inventory IQ Facebook Inventory IQ Twitter (X) Inventory IQ LinkedIn Inventory IQ Instagram Inventory IQ YouTube Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Becoming a Pharmacy Gladiator Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
July 31, 20264 min
Bonus Episode | Live From IdeaShare 2026 with The Pharmacy Podcast Network
Send us Fan Mail Schedule an Rx Assessment Live at McKesson Ideashare 2026, this episode features Ollin Sykes in conversation with Todd Eury on the Pharmacy Podcast Network. Ollin covers: The importance of monthly adjustments for receivables, inventory, and payables The risks of commingling multiple pharmacy entities on one balance sheet or P&L What pharmacy owners considering expansion, file purchases, or long-term care/home expansion need to have in place first Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Becoming a Pharmacy Gladiator Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
July 28, 202619 min
Bonus Episode | TWIRx America 250: Pharmacy Innovation and Emerging Trends with the Pharmacy Podcast Network
Send us Fan Mail Schedule an Rx Assessment It's mid-2026, and Scotty Sykes joins the Pharmacy Podcast Network to talk about where independent pharmacy stands at the halfway mark of the year. In this episode, Scotty walks through: Why now is the time for owners to get their books, margins, and cash flow in order The surge of cash-based revenue opportunities Bolt-on business models like home care and central fill And more! Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Becoming a Pharmacy Gladiator Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
July 23, 202618 min
RTM and RPM: Turning Medication Adherence Into a Revenue Stream with MedSense Health
Send us Fan Mail Schedule an Rx Assessment What if you could boost patient outcomes and add thousands in new revenue...without overhauling your workflow? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Jen Whalen and Matt Gilbert of MedSense Health to break down: What RTM and RPM are and how independent pharmacies can get started How to layer RPM check-ins onto MTM calls and med sync workflows How MedSense identifies eligible Medicare patients using your existing pharmacy data And more! Stay connected with Medsense: Jennifer Whalen LinkedIn: https://www.linkedin.com/in/jenniferwhalen/ Matthew Gilbert LinkedIn: https://www.linkedin.com/in/matthew-gilbert-58934410b/ Medsense Website: https://www.medsense.health/ Medsense LinkedIn: https://www.linkedin.com/company/medsense-health/ Stay connected with us: Facebook: https://www.facebook.com/sykesandco Twitter: https://twitter.com/OllinSykes LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah Scotty Sykes – CPA, CFP LinkedIn: https://www.linkedin.com/in/scottysykes/ Scotty Sykes – CPA, CFP Twitter: https://twitter.com/ScottySykesCPA More resources on this topic: Podcast - Becoming a Pharmacy Gladiator: https://youtu.be/LO5soXUPT54 Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24: https://youtu.be/3tuiiNybAV0 Podcast – 2026 Quarter 2 Pharmacy Update: https://youtu.be/oES7qqwBeL8 Podcast – America 250, The history of Pharmacy, Q&A: https://youtu.be/4HSVNWS9Rmk
July 16, 202627 min
Inside Phipps Tank: Empowering Your Pharmacy Team with Dr. Jay Phipps, PharmD, MBA, FACA, FACVP
Send us Fan Mail Send us Fan Mail Schedule an Rx Assessment What if your team held the best ideas for growing your pharmacy and you just needed to get out of the way? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Dr. Jay Phipps, owner of Phipps Pharmacy and founder of the Phipps Tank concept, to break down: What Phipps Tank is and how to run it in your pharmacy Why culture is a bottom line strategy, not just a feel-good initiative How psychological safety drives team performance and real revenue growth Why your fear of change might be your biggest financial liability And more! More About Our Guest: Dr. Jay Phipps is a Pharmacy Gladiator, Pharmacy Doctor, Founder, Entrepreneur President, and CEO with over 29 years of experience in pharmacy. At Phipps Pharmacy, Dr. Jay leads a team of dedicated and professional Pharmacy Doctors and technicians who provide personalized and high-quality care for patients. Phipps Pharmacy, Inc. is an independent pharmacy with 5 locations in Tennessee and Mississippi. Dr. Jay is also the President and CEO of PhippsCare that focuses on Pharmacy Doctor provided healthcare and Health Insurance Solutions who specializes in medical and pharmacy plans for seniors. Dr. Jay currently serves on multiple Boards of Directors and committees on the national, state, and local levels. He has served as the American Pharmacist Association-Academy Students of Pharmacy National President, on the APhA Board of Trustees, President of the Tennessee Pharmacists Association (TPA), on the Board of Directors for TPA, Chair, Tennessee Pharmacy Research Education Foundation, Co-Chair, Carroll County Drug Prevention Coalition and a District 8 County Commissioner. Dr. Phipps received a Doctor of Pharmacy degree from The University of Tennessee Health Science Center, where he also completed a residency in Drug Information and Pharmacotherapy and is currently pursuing an MBA with a major in Leadership and Strategy from the #1 ranked online MBA program at Indiana University - Kelley School of Business. Dr. Phipps plans to graduate in the fall of 2024. Connect with Dr. Jay Phipps, PharmD: Jay Phipps LinkedIn Pharmacy Gladiator Website Pharmacy Gladiator Instagram Pharmacy Gladiator TikTok Pharmacy Gladiator YouTube Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Becoming a Pharmacy Gladiator Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
July 9, 202629 min
Telemedicine 101: From Start to Growth and Beyond with Mehrdad Hariri, RPh, CPh, MBA
Send us Fan Mail Schedule an Rx Assessment Adding telemedicine as a revenue stream...How do you do it? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Mehrdad Hariri, Founder and CEO of RxConnexion, to break down: The real reason most pharmacies struggle to get traction How telemedicine actually works inside a pharmacy Why telemedicine isn't just for compounding And more! Stay connected with Mehrdad Hariri and RxConnexion: Adding telemedicine as a revenue stream...How do you do it? On this episode of the Bottom Line Pharmacy Podcast, we sit down with Mehrdad Hariri, Founder and CEO of RxConnexion, to break down: The real reason most pharmacies struggle to get traction How telemedicine actually works inside a pharmacy Why telemedicine isn't just for compounding And more! Stay connected with Mehrdad Hariri and RxConnexion: RxConnexion Website: https://www.rxconnexion.com/ RxConnexion Facebook: https://www.facebook.com/PSGARX RxConnexion Instagram: https://www.instagram.com/rxconnexion/ RxConnexion YouTube: https://www.youtube.com/ @RxConnexion RxConnexion TikTok: https://www.tiktok.com/@rxconnexion Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – 2026 Quarter 2 Pharmacy Update Podcast – America 250, The history of Pharmacy, Q&A
July 2, 202620 min
Infusion Revolution Series | The Data-Driven Infusion Center with Chris Hilger, CEO of SolisRx
Send us Fan Mail Schedule an Rx Assessment Fresh off the NHIA (National Home Infusion Association) Conference, we're talking Revenue Cycle Management for infusion centers and home infusion pharmacies! In this episode as part of our Infusion Revolution Series on the Bottom Line Pharmacy Podcast, we sit down with Chris Hilger, CEO of SolisRx to break down: The three core areas of revenue leakage Data fundamentals through the data mountain blueprint How infusion providers can use their own data to intercept denials before they happen Why chasing Gen AI before you've built the fundamentals is a costly mistake And more! More About Our Guest: Chris Hilger is the CEO of SolisRx and a leading voice on analytics in the infusion industry. He is a contributor to NICA on data analytics and AI adoption in infusion operations. Chris’s experience comes from driving data strategy and implementation across a dozen infusion clients. He speaks and consults on analytics, revenue cycle visibility, and operational intelligence for stakeholders across the industry and has a decade of experience across healthtech, including a Master’s in Health Data Science from Harvard. Stay connected with Chris and SolisRx: Chris' LinkedIn SolisRx Website SolisRx LinkedIn Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast - Driving Independent Pharmacy Profitability in 2026 Podcast – Opening an Infusion Pharmacy Podcast – KPIs for the Rapid Growth Pharmacy
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