The Better Together: Customer Conversations Podcast

Hosted by SAP

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Aug 2026

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About the show

Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.

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37 recent

August 7, 202624 min

CIRQUE DU SOLEIL: Discover How AI Brings Business Transformation and Imagination Together

Learn how visionaries in reinvention are empowering their accounts payable team with agentic AI that identifies the status and next steps for any of its nearly 70,000 annual invoices—in just seconds. Philippe Lalumiere, VP, IT at Cirque du Soleil, shares his three-part vision for reinventing business processes with AI to improve AP handling requests by 98% and invoice responses by 25%. Listen to his conversation with Thulium CEO Tamara McCleary.

March 23, 202618 min

FC BAYERN: Optimizing for next-level fan engagement and game-day operations, in real time

Dominik Winter, h ead of d evelopment and p rocess at FC Bayern München , talk s with Thulium CEO Tamara McCleary, about why it was mission- critical to e nhance the fan experience by integrating their data to deliver a more personalized and targeted omnichannel experience, cater ing to individual preferences , from parking to purchases.

February 26, 202635 min

NHL: Shaping the future of the NHL with a real-time mobile app for a high-stakes business

Chris Foster, VP of Digital Business Development at the NHL, and AI and automation thought leader Pascal Bornet, talk with Thulium CEO Tamara McCleary, about the power of data, when it's reliable, connected, and accessible, and how the NHL went from inspiration to iteration with the end-users being at the center.

December 4, 2025Episode 3524 min

BLACK HORSE ONE: Reinventing equestrian shows with advanced, end-to-end digital event management

Daniel Göhlen, CEO of Black Horse One, talks with Tamara McCleary, CEO of Thulium, to share his motivation and journey merging tradition with technology to transform equestrian events, improving the sport and the experience for all, winning over even the most traditional.

December 18, 202417 min

ESSEN FÜR ALLE: This Swiss NGO used technology to help rescue food to feed people

Learn how to use technology to serve others when Essen für Alle co-IT leads Matthias Beeler and Keywan Nadjmabadi, and AI and automation expert Pascal Bornet, talk with Thulium CEO Tamara McCleary.

August 28, 202424 min

MESSER: Delivering 'Gases for Life' to customers worldwide with data-driven precision

Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are necessary and why the future belongs to data-driven organizations.

July 15, 202417 min

WECONNECT INTERNATIONAL: Bringing together women-owned businesses and corporate buyers worldwide

Elizabeth Vazquez, CEO and co-founder of WEConnect talks with Thulium CEO Tamara McCleary about the wide-reaching impact of women-owned businesses and why they are critical to the global economy and their communities.

March 2, 202419 min

HOMEMADE: Delivering on the promise of home-based eldercare with a self-service care solution

Laura Westhorpe, general manager at HomeMade, and Selim Ahmed, managing director at Bourne Digital, part of Accenture, meet with Tamara McCleary, CEO of Thulium, to discuss why it's essential to have a better solution for qualifying citizens who want to stay in their homes instead of a care facility.

December 1, 202318 min

BLUE DIAMOND GROWERS: Cultivating digital transformation across the supply chain, from field to fruition

Blue Diamond Growers' Steven Birgfeld, vice president of information technology and services, joins Tamara McCleary, CEO of Thulium, to discuss the global business forces that necessitated change for the world's largest almond business so it could better serve its co-op and customers.

October 18, 202327 min

EY: Aiding Ukrainian refugees via the EY Emergency Response Application (EY ERA)

EY guests Axel Janz, Global Head of SAP Products and Innovations, Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader, Global Corporate Responsibility, and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture meet with Tamara McCleary, CEO of Thulium, to discuss the mission-driven app.