The Best Small Business Show

Hosted by Rich Gee & BJ Flagg

Business Management

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Episodes

474

Latest episode

Oct 2026

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About the show

As a small business owner, you're living in the middle of a battlefield—strategies, tech, and advice are coming at you faster than ever. It's chaos out there, and it's only getting crazier. The question is: How do you cut through the noise and WIN? That's where we come in. Rich Gee, one of the world's top business coaches, and BJ Flagg, a brand marketing legend, are here to help you crush it. We keep every episode short, sweet, and PACKED with the insights you need to dominate your market and explode your growth. Tune in, level up, and get back to business with a whole new arsenal of ideas to grow your company to the next level. Let's make it happen.

Listen to episodes

60 recent

October 19, 202617 min

474 - Stop Doing Everyone's Job - Role Clarity with ARCI

When everyone owns a task, nobody does. Everything inevitably lands right on your desk. Four simple letters can fix this daily chaos.

October 12, 202617 min

473- We Agree with Jessica Tarlov - A Review of 'I Disagree'

BJ and Rich review "I Disagree," by none other than Jessica Tarlov. Jessica is a prominent political strategist, data-driven analyst, and corporate research executive holding a PhD from the London School of Economics.

October 5, 202619 min

472 - Monthly Q&A - Why Customers Are Angrier (And How to Win Them Back)

Customers aren't broken; they're burned. And burned is fixable. And the owners who fix it win the customers everyone else lost.

September 28, 202614 min

471 - Your Team Meetings Stink. Don't Kill Them

Most owners killed their team meetings because they were awful. That was the right instinct and the wrong fix.

September 21, 202617 min

470 - Keep Your Best People Without Raising Their Pay

When was the last time you named a win out loud, in front of everybody? Your best employee didn't leave for money. She left because nobody noticed her.

September 14, 202621 min

469 - Nine Years! The Simple System Behind 469 Weekly Episodes

Nine years. 469 episodes. Not one missed Tuesday. Here is the exact system that made it happen.

September 7, 202619 min

468 - Monthly Q&A - You Are The Bottleneck

Four owners wrote in this month with the same problem wearing four different masks. Every one of them was the bottleneck.

August 31, 202621 min

467 - You Didn't Cut That Cost - You Moved It

Self-checkout saved supermarkets' payroll. Then shoplifting ate the savings. Rich Gee and BJ Flagg break down what that means for a business where the owner is the one still standing there when the bill arrives.

August 24, 202619 min

466 - Turn Your People Into Idea Machines

Owners tell us their team stopped bringing ideas years ago. They ask for input, get silence, then decide alone anyway. Good news — that's a system problem, and systems get fixed.

August 17, 202611 min