JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology. Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate. With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.
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42 recent
April 9, 202625 min
How Mediation Styles Can Shape Outcomes: Timing, Cultural Awareness and Preparation
In this episode of the JAMS podcast, internationally renowned mediators Giuseppe De Palo and Tim Hardy explore how a mediator’s style, cultural awareness and strategic timing can meaningfully influence the course and outcome of a mediation. Drawing on extensive experience resolving complex disputes around the world, they discuss why choosing the right approach – and adapting it throughout the day – is often critical to success.
December 11, 202525 min
Mass Tort Mediation Strategies: Managing Emotions and Understanding Key Legal Trends
As mass tort litigation continues to grow, the disputes at stake are becoming increasingly complex. From wildfire and pharmaceutical claims to toxic exposure, sexual abuse and large-scale economic losses. In this episode of the JAMS podcast, neutrals Lexi Myer-Wolfe and Jordy Feldman discuss why mediation has become an essential tool for resolving today’s most challenging mass tort matters. Drawing on extensive experience administering and mediating high-profile mass claims, they examine the procedural, emotional and practical hurdles that make these cases so intricate, and they outline how mediation can offer both efficiency and individualized justice. This episode provides meaningful insights for attorneys, mediators and claim administrators navigating high-volume, high-stakes mass tort disputes.
November 3, 202528 min
Health Care Mediation Strategies: How to Resolve Complex Provider, Reimbursement, and Compliance Disputes
As the health care industry continues to evolve, disputes are becoming increasingly complex, from reimbursement matters and provider contracts to False Claims Act issues. In this episode of the JAMS podcast, Hon. Janice Symchych (former), Daniel Platt, Esq. and Ronald Ravikoff, Esq. discuss how mediation can effectively resolve multifaceted health care conflicts.
September 30, 202525 min
Back to School 2025: Title IX Updates and How ADR Can Help Universities Resolve Disputes
In this episode of the JAMS podcast, neutrals Angela Downes, Esq. and Bernard Taylor, Sr., Esq., unpack what these shifts mean for higher education. They discuss what parties need to know about Title IX as it currently stands and how ADR can serve as a powerful tool for reaching resolution.
July 31, 202526 min
Evolving Challenges in Employment Mediation: Managing Emotions, Shifting Strategies and Legal Trends
Evolving Challenges in Employment Mediation: Managing Emotions, Shifting Strategies and Legal Trends by JAMS ADR
May 7, 202526 min
[PODCAST] When Scammers Strike: How Mediation Can Help Resolve Consumer Fraud Claims
In this podcast, JAMS neutrals Peter Kamminga, Esq., Ph.D., and Jeffrey Grubman, Esq., discuss the rise in financial scams targeting consumers and the various ways in which those scams typically take shape, including authorized push payment scams and phishing scams. The neutrals also discuss how these scams can be orchestrated—including through downloading malicious software or by a scammer assuming an online identity to befriend a victim. From there, Dr. Kamminga and Mr. Grubman discuss how both financial and non-financial damages can be claimed following these scams, as well as how to understand some of the legal distinctions that are often present in these cases, such as the difference between authorized and non-authorized transactions.
March 19, 202521 min
JAMS Podcast Transcript – Co-Mediation
JAMS Podcast Transcript – Co-Mediation by JAMS ADR
February 10, 202529 min
Spotlight on Austin: Understanding the Evolving Legal Landscape in a Rapidly Growing City
In this podcast, JAMS neutrals Tracy W. McCormack, Esq., and Karl Bayer discuss how the legal and business needs have evolved in Austin, Texas, as it remains one of the fastest growing cities in the country. To set the stage, both neutrals discuss how Austin has grown as a hub for technology, innovation and entertainment, which has driven significant expansion in the area and made it attractive for new businesses and investment. From there, Mr. Bayer and Ms. McCormack discuss how the rapid growth and transformation of the region has influenced legal disputes and what general counsel can learn and apply to other cities.
As the conversation continues, the neutrals weigh in on how companies are creatively tailoring ADR to meet the specific needs of their industries, such as designing unique solutions and also evaluating the national and international components of a dispute. Mr. Bayer and Ms. McCormack also address the value of a bespoke ADR process to support a company's long-term business goals and objectives, as well as how arbitration can be a helpful approach for resolving complex disputes. Finally, the neutrals conclude by extrapolating on how the growth in Austin—and the changes that have followed for the legal system—can hold broader significance for the future of ADR.
December 11, 202426 min
[PODCAST] Staying Ahead of the Curve With AI-Related Disputes: Tailored Approaches in a Rapidly Evolving Legal Environment
In this podcast, JAMS neutrals Hon. Jackson Lucky (Ret.); Dr. Ryan Abbott, M.D., Esq., FCIArb.; and Daniel B. Garrie, Esq., discuss how the future of legal disputes is evolving in response to advancing artificial intelligence technology. Throughout their conversation, the neutrals explore the complexities of AI-related disputes, emphasizing the advantages of ADR over traditional litigation due to its speed, cost efficiency and ability to vet ADR professionals to determine which individual may have the background, experience and technical knowledge that will align best with a case's needs. The group also discusses what prompted the creation of the JAMS AI rules and how the complexity and novelty of AI-related disputes necessitated a set of uniquely tailored rules that address the operational and technical realities of AI. From there, the neutrals elaborate on the need for the specialized process for technical expert reviews, as outlined in the JAMS AI rules, as well as discuss the value of proactively including an AI arbitration clause into a contract.
August 12, 202421 min
[PODCAST] Smart Mediation Strategies
In this podcast, JAMS neutrals Judge Nancy L. Allf (Ret.) and Kim M. Keenan, Esq., discuss how attorneys can maximize mediation. The conversation centers on the importance of thoughtfulness and strategy in mediation, with both neutrals emphasizing the need for effective negotiation strategies and understanding the parties' emotions and perspectives.
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