Tecman Talks Dynamics

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May 2026

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About the show

Tecman Talks Dynamics is a regular podcast aimed at businesses that use Microsoft Dynamics 365 Business Central/NAV as their everyday business system. In each episode, the Dynamics experts at Tecman will discuss the most frequently asked customer questions and explore areas of the system that you may not have unlocked before. They will also be sharing their top tips in maximising your usage, performance and productivity within Dynamics 365 Business Central/NAV (as well as Dynamics 365 Sales, Marketing & Service, previously CRM), based on their wealth of experience. The purpose of these podcasts is to inform and educate Microsoft Dynamics 365 users and ensure you are fully maximising your business system and continue to be efficient & agile as possible. So, tune in to our no-nonsense podcast for businesses using Microsoft Dynamics and start learning today! Hosted on Acast. See acast.com/privacy for more information.

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60 recent

May 27, 202625 min

S6 Ep7: Fixed Outcome ERP: The Perfect Solution or a Forced Fit?

Fixed outcome ERP implementations offer a structured, lower‑risk route to adopting Business Central, but they are not a one‑size‑fits‑all solution. By focusing on tried and tested processes, this approach can reduce complexity, control costs and deliver value more quickly. Success, however, depends on aligning business expectations with what the system is designed to deliver. The real question isn’t “can it work for us?” – it’s “is this the right approach for our business?” While templated approaches suit organisations seeking speed, clarity and standardisation, more complex or highly specialised operations may still require tailored elements. The real value lies in choosing the right approach for your business, not forcing a solution to fit.  Hosted on Acast. See acast.com/privacy for more information.

May 21, 202648 min

S6 Ep6: Will AI fix my CRM?

Explore how AI can make Microsoft Dynamics 365 CRM more useful, proactive, and valuable across the business by supporting better decisions, streamlining everyday tasks, and improving customer experience - while also revealing why it cannot solve poor data quality or broken processes on its own. Hosted on Acast. See acast.com/privacy for more information.

April 23, 202635 min

S6 Ep5: Automate to Accelerate: Unlocking Order Efficiency in Business Central

Manual order entry is costing manufacturing and distribution businesses far more than many realise. Time is lost rekeying emails and PDFs, errors creep in, customers wait longer and teams stay tied up with administration. We cut through the hype and focus on practical, proven ways to automate sales and purchase order processing in Microsoft Dynamics 365 Business Central. This includes what works in real businesses – from AI‑driven agents that read emails and attachments, to EDI, integrated eCommerce and document capture – and how to choose the right approach for your organisation. The benefits are clear. Automation reduces errors, gets orders into the system faster, improves stock visibility and frees customer service teams to focus on complex exceptions and customer relationships rather than data entry. The bigger takeaway is future proofing your business. Rising order volumes and customer expectations make manual processing unsustainable. Businesses that automate now gain efficiency today and build a platform that can scale for what comes next. Hosted on Acast. See acast.com/privacy for more information.

March 27, 20261 hr 0 min

S6 Ep4: Microsoft Dynamics 365 CRM 2026 Wave 1 Release Plan

The Dynamics 365 CRM & Power Platform 2026 wave 1 release is here and it brings a new era of intelligent automation and practical insights. This update moves CRM from being a system of record to a system of action, with AI-driven agents helping sales, customer service and field teams focus on the work that makes a difference.Over the next six months you can expect meaningful improvements, including smarter lead prioritisation, proactive research agents, clearer sales insights and more accurate sentiment analysis. Field service teams will benefit from faster scheduling and simpler mobile tools, while Power Platform users gain greater flexibility when building apps and easier ways to recover deleted records and flows.Whether you work in sales, support or operations, this wave focuses on helping you achieve more with less manual effort, powered by agents, automation and stronger data connections. Tune in for a full breakdown of what’s new and how it can support your day‑to‑day work. Hosted on Acast. See acast.com/privacy for more information.

March 20, 202644 min

S6 Ep3: Microsoft Dynamics 365 Business Central 2026 Wave 1 Release Plan

The Microsoft Dynamics 365 Business Central 2026 Wave 1 release plan has landed and it’s packed with updates to help teams work smarter and reduce manual effort. This wave brings a fresh push towards clearer visibility, smoother day-to-day processes and smarter use of Copilot and intelligent agents, all supported by better governance and a toolkit that encourages innovation while keeping control. Over the next six months, you’ll see practical upgrades across finance, operations, manufacturing and reporting. Think modernised financial reporting, easier expense management and steady improvements to purchasing and supply chain workflows. Manufacturers can look forward to stronger subcontracting tools and more reliable inventory behaviour. Retail and distribution teams will see enhancements to the Shopify connector. Sustainability and compliance are edging forward too, with early carbon footprint insights and updated localisation features. Tune in to get the full breakdown and see what’s new for 2026!  Hosted on Acast. See acast.com/privacy for more information.

January 26, 202638 min

S6 Ep2: Reporting SOS: Why Business Central Isn’t the Problem… You Might Be!

Reporting in Business Central is far more advanced than many users realise. Older challenges such as complex RDLC layouts, unclear data structures and dependence on partners have been replaced with significantly more powerful and user-friendly tools. Modern capabilities include Analyse Mode for fast, flexible, drilldown analysis and Copilot supported view creation, reducing the effort required to extract meaningful insights. Excel report layouts offer a straightforward way to build clear, professional reports using familiar formatting tools, removing the need for specialist design skills.  In this episode of Tecman Talk’s Dynamics, we discuss Business Central’s reporting landscape, helping users understand current capabilities, how to avoid common mistakes and make better use of the tools already available. Offering practical insight for anyone seeking more accurate, efficient and meaningful reporting from their Business Central data.  Hosted on Acast. See acast.com/privacy for more information.

January 9, 202639 min

S6 Ep1: Choosing a Dynamics 365 CRM & Power Platform partner for 2026 & Beyond!

As we step into 2026, choosing the right Dynamics 365 CRM & Power Platform partner has never been more critical. From AI, Agents, adoption strategies, and why business goals should drive technology decisions - discover the traits and skills your partner needs to help you save time, money, and stay ahead of the curve. Hosted on Acast. See acast.com/privacy for more information.

December 12, 202544 min

S5 Ep16: AI Moves to Centre Stage: How 2026 will redefine business for Dynamics 365 users

AI has transformed 2025 and is changing the game for Dynamics 365 Business Central users, reshaping everything from code to customer support - but what happens when AI starts to make decisions for us? Discover how industry experts are navigating the fine line between smart automation and the irreplaceable human touch and see how even tasks that once seemed impossible are now within reach, thanks to new technology. Listen now to hear our debate on whether partners are still essential in this new AI-driven world as we share honest insights about the challenges and surprises that come with these changes. If you’re curious about what’s next for Dynamics 365 Business Central, how day-to-day operations might evolve, or what it means for your own role, this episode is for you. Hosted on Acast. See acast.com/privacy for more information.

November 24, 202541 min

S5 Ep15: The Rise of AI Agents – Are You and Your Dynamics Partner Ready?

With agents here, AI in Microsoft Dynamics 365 Business Central has moved beyond the buzz. For the first time, we’re seeing a shift that doesn’t just affect end-users, but also changes how Dynamics Partners deliver customisations and support. Business Central’s strength has always been its flexibility. But with AI taking on more of the heavy lifting, the way we design, build and manage tailored solutions is evolving fast. In this episode, we explore how partners must adapt, the importance of properly managing AI and how Tecman is already embracing these changes to deliver more value, faster – helping customers adopt automation in a way that works for them. At Tecman, we’re not just jumping on the AI bandwagon. We’re reflecting on our role, embracing change and continuing to ensure we can deliver the very best for our customers.  Hosted on Acast. See acast.com/privacy for more information.

October 29, 202529 min

S5 Ep14: The Deprecation Deadlist: What’s Been Buried in Dynamics 365 CRM

Unearth the "ghosted" features of Microsoft Dynamics 365 CRM and Power Platform. From vanishing sales usage reports to the haunting deprecation of Unified Service Desk, discover which tools are disappearing into the night and some new tricks (and treats) Microsoft has in store. Beware: some features may never return from the grave! #MSDyn365 #MSDyn365BC Hosted on Acast. See acast.com/privacy for more information.