TalkLP

TalkLP Host Amber Bradley is stoked to chat with Michael Centrella, Assistant Director for the U.S. Secret Service. Michael explains the intersection between digital and physical threats that target infrastructure of the U.S. and what retailers should be worried about in the years to come. What's the top fraud happening to businesses out there? To the tune of $10 TRILLION dollars last year.....Business Email compromise. Take a listen to hear Michael explain the scam and other major fraud schemes you should be aware of. Need a Secret Service partner? Call your local office! Michael talks about the offices in every major city and how available they are to retail partners. Here's a listing. We're hoping to have Michael back to talk all the tea on his Presidential details - but I doubt it. He's way too professional for that... Connect with Michael here.

TalkLP podcast host Amber Bradley is back on her soap box about false confessions and keeps it real with Dr. Brian Cutler - expert in false confessions -- in this podcast. Why should LP professionals care about false confessions? Does it happen in the retail interview (interrogation) room? Dr. Cutler talks about all these questions and poses some interesting points for LP interviewing pros to consider. Are you making false promises? What about written confessions? If you care about the integrity of your interviewing craft - you'll take a listen. Granted, Amber did this interview a few years ago and recently felt it was important to publish. Has anything changed? What's your opinion? Email Amber your comments here. Connect with Dr. Cutler here.

Join TalkLP podcast host Amber Bradley in another edition of “Director’s Cut” with guest Starsky Smith, Division Director of Loss Prevention for Genuine Parts Company. They dive into the unique nature of loss prevention at Genuine Parts and how manage shrink. By digging in.  What and how are they digging in?  Gotta listen to find out! The pair also chat about the role of AI in LP and the fine balance between tech and gut.   And the biggest mistakes made in the interview room. Connect with Starsky and check out his writing here and listen to his podcast, “Wisdom, Whiskey, and Wit” here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

 Join TalkLP host Amber Bradley as she chats with Patrick McEvoy, Senior Enterprise Account Executive – Retail at Motorola Solutions, formerly and LP Executive on the retail side of the industry. They discuss Motorola’s newest body camera and how it was designed with retail enterprise in mind.  What’s Motorola’s take on overall uber popular tech ‘ecosystem?’   Patrick also shares about his decision to leave the retail side of things and move to the SMART side of LP and how his days are different….but the same, still fueled by his love of technology and solving problems. His tech advice in 2025? Grow your use of LPR. Listen now for the details! Connect with Patrick here and check out Motorola Solutions products and services. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

Will England, Vice President of Asset Protection, Risk Management and Compliance at Weis Markets steps into the LIVE Hot Seat at the NRF Big Show with TalkLP host Amber Bradley as they discuss all things Self-Checkout. They chat about the grim statistics involving shoplifting and how he thinks reality is even worse.  How to turn it around?  Tech and training – but no the normal kind….also, what’s up with body cams?  Check out this episode to find out! Connect with Will here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

Senior Director of Investigations, Fraud Strategy and Supply Chain Asset Protection at Macy’s, Chris DeSantis joins TalkLP host Amber Bradley to dive into the hot topic of Supply Chain! (although Chris is over a number of things – this is the thing they could get to!  Don’t worry we’ll have him back) They talk cargo theft’s biggest challenge (sheer size of the network) and the opportunities for theft in the broad and complex structure. It’s not just organized crime groups with false documentation and a plan, but many opportunists that get in on the action. Chris and Amber discuss why these types of thefts are becoming more significant and what are the solutions! Check out this in-depth discussion of the Supply Chain problem and what’s being done to combat it! Connect with Chris here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

TalkLP host Amber Bradley welcomes 40-year veteran John Talamo, Sr. Vice President of Asset Protection of Victoria’s Secret to the TalkLP seat to discuss tech and high-functioning LP professionals.  They dive into many trends driving loss prevention now. They chat about tech and how the department is powered by analytics, putting the right people in the right place. But is there an overreliance on technology?  How is it eroding the powers of observation and physical inspection? Check out this podcast to hear his answers and how he’s remained at the top of the game for so long! And…..Leaders ARE Readers! Check it out! Connect with John here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

This episode of Talking Tech with Tom, TalkLP Podcast Host Amber Bradley and CEO of CONTROLTEK, Tom Meehan, chat about voice AI and how you can't believe what you SEE or HEAR on the internet. Commiserate with Amber as she asks Tom to explain why it takes forever to get a 'representative' on the phone. Hear from Tom as he explains where AI is going with voice recognition and how that translates into the retail, restaurant, and convenience store environment. Listen today!

Mike Matta, CEO of Solink and Cathy Langley, Senior Leader, Asset Protection with Solink have a candid discussion with TalkLP Host Amber Bradley about HOW and WHY to use artificial intelligence specifically for the loss prevention function!  Not only does Mike and Cathy set the stage for the evolution of technology TO artificial intelligence BUT they actually provide real examples of “old” problems that can be solved with AI while Asset Protection practitioners move on to more complex problems.  This duo also provides context for utilizing AI – when, where, how – while defining REAL questions to ask for ensuring you’re partnering with the right innovators without being obsolete by the end of rollout!!  Check out this unbiased and problem-solving discussion with these technology AND retail experts! Check out Solink’s offering and get in touch with Cathy Langley here.

TalkLP Host Amber Bradley and Doug Horsting, ORC Manager and Law Enforcement Liaison for Rite Aid, dive into his views on the two languages of Organized Retail Crime (ORC), retailer and law enforcement.  Doug describes how he uses his experience to bring them together and succeed in combatting ORC within Rite Aid and the community.  Think bringing donuts is all you need to do?  Think again.  Doug describes his approach of humility and homework – meaning, it better be done! Doug describes his “why wait?” philosophy when it comes to catching thieves. Catch them early and shut it down before the loss becomes astronomical making a bigger impact on the store and community. Also do you celebrate “Doug Horsting Day”? Listen today! Connect with Doug here.