S.O.S. (Stories of Service) - Ordinary people who do extraordinary work

Hosted by Theresa Carpenter

Business Entrepreneurship Education

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Episodes

285

Latest episode

Aug 2026

Language

EN-US

About the show

This channel confronts power, exposes institutional failure, and gives a platform to people willing to tell the truth when silence is easier and safer. We cover the stories the military, media, and influencers would rather bury, because reform does not happen without friction.

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60 recent

August 17, 20261 hr 17 min

The Erosion of Military Standards with | Dr. Chase Spears S.O.S. #278

Let us know what you think of the show and what we can do better! Watching someone turn the uniform into a prop for clicks hits different when you’ve worn it, deployed in it, and watched friends stake their lives on what it represents. That’s why we sit down with Dr. Chase Spears, former Army public affairs officer and combat veteran, for a blunt conversation about the erosion of military standards and what happens when influencer culture collides with good order and discipline. We dig into the real mechanics of accountability: why leaders often won’t enforce existing military social media rules, how IG complaints and administrative pressure can become “the process is the punishment,” and why policy changes at the top don’t automatically become culture change at the unit level. We also connect the standards debate to bigger policy battles, including DEI, transgender service, and the constant tension between politics and readiness. Whether you agree with every conclusion or not, the central question stays the same: does this make the force more lethal, more cohesive, and more prepared to fight? We also talk about side hustles and where the line should be drawn. Owning property, working extra jobs, and building a business can be fine, but commercial endorsements and provocative content paired with the uniform damage public trust and the profession of arms. From Mill Twitter to politicized media narratives about sailors and deployments, we unpack how the information environment shapes what the public thinks the military is becoming. If you care about military professionalism, leadership, readiness, and veteran advocacy, listen, share this with a friend, and leave a review so more people join the conversation. Where do you think the line should be on uniform use online? Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

August 8, 20261 hr 15 min

One Veteran Refused to Let Abbey Gate Be Forgotten | S.O.S. #277

Let us know what you think of the show and what we can do better! Thirteen service members died at Abbey Gate, and the country barely blinked before the headlines changed. That silence is what Navy veteran, entrepreneur, and wooden flag craftsman Joe Burdick could not accept, so he turned remembrance into something tangible, public, and permanent. We talk about the Abbey Gate bombing during the Kabul evacuation and why it still hits so hard for Global War on Terror veterans who understand the true cost of service. Joe walks me through his own Navy aviation story, the disorienting shift from military purpose to civilian uncertainty, and how building handmade wooden American flags became a bridge back to service. What began as craftsmanship and community support grew into something much bigger once he met Gold Star families, including the family of Max Soviak, the only one of the 13 from Ohio. From there, the conversation becomes a blueprint for civic action and veteran advocacy. Joe explains how he organized a local Abbey Gate Remembrance Day in Seven Hills, partnered with state lawmakers, testified, and helped pass Ohio Senate Bill 244 to honor all 13 fallen by name. We also dig into what this kind of remembrance can look like in schools and communities, why the national effort still matters, and the simple steps listeners can take to push similar legislation in their own states. If you believe “never forget” has to mean more than a post, listen, share this with someone who cares about military service and Gold Star families, and subscribe and leave a review so more people find these stories. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

July 31, 20261 hr 8 min

The Badge Has a Breaking Point: Chad Bruckner on Leadership, Trauma and Officer Wellness S.O.S. #276

Let us know what you think of the show and what we can do better! A single leadership decision can change the course of a career and sometimes a life. Chad Bruckner joins me to talk about what he’s learned across infantry combat missions in Iraq and 15 years in law enforcement, and why the “price of service” is often paid quietly after the call ends. We get honest about moral injury, shame, and the painful gap between how we train warriors and officers to perform under stress and how little we prepare them to come back, reconnect, and stay healthy. We dig into toxic leadership, the trust gap inside agencies, and why officer wellness can’t be solved with a seminar, an app, or an annual training requirement. Chad breaks down what actually works: accountability at every level, leaders who model the standard, and a culture where hard conversations happen early. We also talk about fear-driven decision-making, endless meetings that replace real communication, and how “looking the part” can become a substitute for doing the work. Then we move toward practical hope: building a tight circle of trusted people, using community and shared challenges as a healthier alternative to numbing, and returning to the basics of community policing where presence, respect, and relationships reduce crime and rebuild legitimacy. If you care about police leadership, law enforcement culture, first responder mental health, and what it takes to help people serve effectively and return home whole, this one is for you. Subscribe, share this with someone who needs it, and leave a review with the biggest takeaway you’re bringing into your own life. Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

July 24, 20261 hr 27 min

To Kill for Silence or Die for Mercy | S.O.S. #275

Let us know what you think of the show and what we can do better! Patriotism looks easy from the stands. It looks clean on a jumbotron, polished in a flyover, and settled in a two-minute tribute. But when we turn service into a performance, we lose the only thing that can keep us honest: responsibility. Teresa sits down with retired U.S. Army Major and Afghanistan combat veteran Michael P. Hart to talk about the price of war that modern culture keeps editing out, and how that distortion harms the very people we claim to honor. We move from the real mechanics of deployment and coalition operations to the ethical stress fractures that show up in information operations and rules of engagement. Michael shares why “multiple things can be true” is the only adult way to talk about sacrifice, trauma, and accountability at the same time. We also explore how Hollywood storytelling and national mythology, from Vietnam’s aftermath to today’s forever war, can preserve national will while blocking hard lessons about leadership, strategy, and moral injury. Along the way, we unpack the tension behind simplified hero narratives like Lone Survivor, and we ask what happens when the public gets a clean story instead of a usable truth. We close with a challenge that goes beyond hashtags: show up, get involved locally, and treat civic engagement like a duty, not a vibe. If this conversation hits you, subscribe, share it with a friend, and leave a review so more people hear the honest side of military service. Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

July 16, 20261 hr 18 min

THEY SAID NO. HE FOUGHT BACK | Bill Brown returns S.O.S. #274

Let us know what you think of the show and what we can do better! A judge told William Brown something that should stop any veteran cold: New Jersey’s anti-discrimination law did not clearly protect veterans like him. Bill is a former Navy SEAL, a working attorney, and the founder of the New York City SEAL Swim, so he did what he’s trained to do when the mission matters. He adapted. He organized. And he took the fight out of the courtroom and into the legislature. We walk through the real mechanics of a successful advocacy campaign: how you identify a legal gap, build a coalition with veterans advocates and Gold Star families, show up at town halls, and keep pressure on elected officials without losing the plot. Bill shares what it felt like to face workplace retaliation, how cancel culture and DEI dynamics can shape professional life, and why free speech and viewpoint diversity are not academic ideas when your livelihood is on the line. We also talk about resilience and balance. Bill explains his concept of “adventure therapy” and why the New York City SEAL Swim brings healing, purpose, and unity to warfighters and supporters alike. The big takeaway is simple and demanding: democracy is a proactive sport, and lasting change takes endurance. If this conversation helps you think differently about veteran rights, workplace discrimination, or legislative strategy, subscribe, share it with a friend, and leave a review with your biggest takeaway. Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

July 10, 20261 hr 7 min

The Sacred Burden of Casualty Notification | S.O.S. #273

Let us know what you think of the show and what we can do better! A knock at the door is the moment many military families replay for the rest of their lives, and the person on the porch often had far less preparation than you’d expect. We sit down with retired U.S. Marine Christopher Murphy to talk about casualty notification and what it really means to serve as a casualty assistance officer when a service member dies. Chris shares how he got “tagged” for the duty shortly after reporting to a small unit, why the training can feel like a checklist without emotional armor, and how every word you choose in that first minute can shape a family’s memory forever. We dig into the realities people rarely hear about: notifying divorced parents at the same time, walking into homes where the right next of kin is not even there, and dealing with situations that can turn high-profile fast. Chris explains why the military insists notifications happen face to face, how “River City” communications blackout works in combat deaths, and what it takes to coordinate dignity in public spaces like airports during a dignified transfer. He also shares how families react, from quiet shock to anger, and why you can’t judge grief when you’re the bearer of it. Then we get practical about the parts that feel impossible to talk through the next day: SGLI, death gratuity, DFAS issues, VA survivor benefits, funeral expenses, and the paperwork that keeps a family financially stable even when no amount of money can touch the loss. If you’ve ever wondered how military death notification works, what the Marine Corps expects of a CACO, or why this job leaves such a lasting imprint, this conversation is for you. Subscribe for more Stories of Service, share this with someone who needs a clearer picture of military life beyond the headlines, and leave a review so more listeners can find the show. What do you think should change about how we train and support the people who have to make that knock? Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

July 3, 20261 hr 9 min

The Truth is Complicated | Dr. John York - S.O.S. #272

Let us know what you think of the show and what we can do better! A warship is built for uncertainty, but COVID demanded a different kind of readiness. We’re joined by retired Captain John York, the senior medical officer aboard the USS Theodore Roosevelt during the 2020 outbreak, to tell the story from inside the crisis: what the medical team saw, what leaders heard, and why the public narrative never fully matched the lived reality of thousands of sailors trying to stay safe while the mission kept moving. We talk through the early warning signs before the Vietnam port call, the sudden shift once exposures emerged, and the hard operational truth that a carrier doesn’t have to lose dozens of sailors to be crippled. York breaks down why mass illness overwhelms manpower, space, and medical capacity, and why his recommendations centered on getting sailors off the ship fast even when testing and guidance were still evolving. We also unpack the Guam response, including how “quarantine” sometimes became a label applied to conditions that did not actually stop spread. Then we go to the part that still stings: the letters, the leak, the breakdowns up the chain, and the investigations that followed. York shares what it feels like to be criticized for “overreaction” while also being asked for lessons learned, and how that contradiction can create moral injury and lasting disillusionment. If you care about Navy leadership, military medicine, crisis communication, and what transparency should look like in a public health emergency, this conversation brings the context and nuance the headlines missed. Subscribe for more firsthand military stories, share this with someone who still debates what happened on the Roosevelt, and leave a review so more listeners can find the show. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

June 19, 202654 min

The Army Vindicated Me, But is there closure? | S.O.S. #271

Let us know what you think of the show and what we can do better! A C-section goes wrong, the truth stays buried, and a young soldier spends seven years fighting for the words that should have come on day one: we made a mistake, and we’re going to take care of you. We sit down again with Lauren Paladini, whose delivery at Womack Army Medical Center at Fort Bragg ended with a severed vessel connected to her right uterine artery, repeated hemorrhaging, emergency civilian surgeries, and a hysterectomy at just 22 years old. The worst part isn’t only the injury. It’s the silence, the missing documentation, and the long institutional grind that follows when you need answers. We talk candidly about the military medical malpractice claims process, why it can feel like the military is judge and jury, and how the Feres doctrine shapes everything when active duty service members can’t sue like civilians can. You’ll hear what it took to reopen a stalled case, why specialized legal and medical expertise matters, and what it’s like to face denials, delays, and experts brought in to dispute your reality. We also dig into the bigger picture: more than 760 claims filed since Congress created a pathway, a strikingly low approval rate, and what reforms are still needed for real due process and accountability. Then we go to the moment most people never reach: the day Lauren is told the appeals board reverses the Army’s determination and finds a breach of the standard of care. We unpack the emotional whiplash of being vindicated, why validation still doesn’t equal healing, and what life looks like after years in fight-or-flight. If you care about military health care, patient safety, veterans’ rights, and institutional betrayal, this conversation stays with you. Subscribe, share this with someone who served, and leave a review so more people hear these stories. Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

June 5, 20261 hr 10 min

Duty to Disobey: The Veterans Who Refused and Paid the Price | S.O.S. #270

Let us know what you think of the show and what we can do better! Orders are supposed to be clear, lawful, and tied to mission. So what happens when a policy feels wrong in your gut, looks shaky in the paperwork, and gets enforced with threats, segregation, and career-ending consequences? I’m joined by Scott Lauderer, a retired Air Force reservist with 25 years of service across multiple branches, and former Army Sergeant First Class John Eugene Delarm, a combat veteran separated near retirement. We get specific about what they say unfolded during the military COVID-19 vaccine mandate: formations and “shot lines,” religious accommodation denials, repeated pressure from leadership, and the kind of retaliation that leaves troops feeling isolated and disposable. They also share why they believe protecting junior service members is part of the NCO and leader’s duty, even when the personal cost is brutal. John walks through the EUA argument in plain terms, including the Comirnaty vs Pfizer confusion and why 10 USC 1107a matters to the right to accept or refuse an Emergency Use Authorization product. From there, we zoom out to military accountability: what courts did and didn’t address, why many veterans still chase BCMR corrections and back pay, and why reinstatement offers can feel like a fix with strings attached. We also talk about the Declaration of Military Accountability, the Forgotten Soldiers podcast, and the documentary Duty to Disobey, premiering June 30, that centers the human stories behind the mandate era. If this conversation challenges you, share it with someone who thinks the debate is “over,” then subscribe, leave a review, and tell me: what should accountability actually look like now? Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76

May 30, 202646 min

Veterans Don’t Need Sympathy. They Need Community. | S.O.S. #269

Let us know what you think of the show and what we can do better! Social media can make you feel surrounded and alone at the same time, and veterans often get hit hardest by that whiplash. I sit down with Jenna Carlton, a former U.S. Navy aerographer’s mate and the creator behind The Millennial Veteran, to talk about the double-edged reality of online community: it can save you on your worst day, but it can also drag you into outrage, anxiety, and burnout if you don’t set boundaries. We get into what Jenna learned after service while studying politics and interning with the U.S. House Committee on Veterans Affairs, including how influence, ego, and access shape veteran policy. From there, we pull the camera back to the real problem many of us see every day: younger veterans trying to navigate transition with limited local connection, confusing benefits systems, and the pressure to “advocate” nonstop online. We talk about a healthier model for veteran advocacy, one rooted in empathy, coalition-building, and showing up in real places like VSOs and local meetings. Jenna also shares the story behind her Veteran Workbook, a guided journaling tool designed to help veterans process experience, rebuild structure, and move into the next chapter with intention. Her current work as a housing navigator for homeless veterans brings the conversation into the loneliness epidemic, romance scams, and exploitation that can leave even high-income disabled veterans without stable housing. We close with hope and action, including her Women Veterans Workbook launch and what happens when women veterans create spaces where honesty is allowed. If this resonates, subscribe, share with a friend who’s navigating transition, and leave a review so more veterans can find it. Where have you found real community when the internet wasn’t enough? Stories of Service presents guests’ stories and opinions in their own words, reflecting their personal experiences and perspectives. While shared respectfully and authentically, the podcast does not independently verify all statements. Views expressed are those of the guests and do not necessarily reflect the host, producers, government agencies, or podcast affiliates. Support the show Visit my website: https://thehello.llc/THERESACARPENTER Read my writings on my blog: https://www.theresatapestries.com/ Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.com Watch episodes of my podcast: https://www.youtube.com/c/TheresaCarpenter76