Episodes
24
Latest episode
Jun 2026
Language
EN-GB
Welcome to "Shutters & Blinds with Mark Duwell," a straightforward and informative podcast focusing on the world of high-quality window treatments. Mark, the training manager at S:CRAFT, brings his hands-on experience and knowledge directly to you, offering valuable insights into the shutters and blinds industry.
In this episode of Shutters and Blinds with Mark Duwell, we’re joined by Dr Zoe De Grussa to explore why solar shading matters and how shutters and blinds can help improve comfort, manage heat, and create more efficient homes.
In this summer-focused episode, Mark Duwell sits down with Kevin Statham to discuss how trade partners can make the most of the warmer months when selling shutters and blinds.They share practical tips and best practices to help you spot seasonal opportunities, understand what customers are looking for during summer, and position the right products for different rooms and needs.From managing customer conversations to highlighting key benefits such as light control, privacy, ventilation and style, this episode is packed with useful advice to help you stay confident and make the most of the summer sales period.
In this episode, Mark and Jon uncover the thinking behind Hawaii and Tonga, two brand new shutter ranges built from real trade insight. Learn what makes each range unique and where they work best.
Mark and Kevin Statham share practical tips on getting sales and surveys right, helping you avoid common mistakes from first visit to final install.
Season 3 kicks off with Mark and Crisle covering the basics of shutters, from features and thermal efficiency to avoiding common mistakes. A practical, expert-led episode focused on getting it right from the start.
Mark chats with Jon Brown, S:CRAFT’s new Operations Director. They talk about Jon’s new role, share a few stories from behind the scenes, and look ahead at what’s coming next for S:CRAFT.
In this episode, Mark is joined by Adam Rolph, our Business Development Manager for the Central West region, to uncover what it really means to measure your business.They discuss why tracking performance matters for trade partners, the key metrics to focus on, and how to use data to make informed decisions. Expect practical tips, tried-and-tested tools, and straightforward guidance to help you monitor growth and spot opportunities.If you’re ready to sharpen your strategy and take your business to the next level, this is a must-listen.
In this episode, Kevin Statham joins Mark to chat about the importance of getting things right first time when it comes to shutters and blinds, from surveying and selling to fitting. Packed with practical tips and insights to help you avoid common mistakes.
Mark sits down with Annie and Crisle from the marketing team for a special episode of This or That: Shutters and Blinds Edition.They ask each other a series of quickfire “this or that” questions, sharing their thoughts and preferences on all things shutters and blinds.
In this episode, Mark Duwell sits down with Business Development Manager Sam Steel to unpack the secrets behind a smoother, more effective sales process.From initial enquiry to closed sale, they discuss practical steps to help you make the most of every lead, without overcomplicating things.
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