Hosted by Mary Steadman, Holly Stiel
Episodes
12
Latest episode
Jul 2024
Language
EN-GB
As service professionals, our belief is that talking about love should not simply be relegated to the domain of music and art. We agree with the late, great Tina Turner when she sings What's Love Got To Do With It? Well, everything. In this Service Love podcast, you will experience conversations with hospitality professionals, including world class concierge, entrepreneurs, business owners and corporate executives around the world on how they express service love. Thank you for joining us in leading a service love movement. There is no doubt what the world needs now is love, sweet love it's the only thing that there's just too little of you I so. Service Love is hosted by Holly Stiel and Mary Steadman, cofounders of Stiel and Steadman Service Solutions. https://stielandsteadmanservicesolutions.com/
David Speed - Artist, Street Artist, Podcasters https://www.davidspeed.uk/ JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram
D.O. Gibson - Canadian Rapper and Motivational Speaker JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram
Amy Finsilver is the General Manager at XV Beacon Hotel. JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin
Diana Nelson is the Master of Hospitality. She was the Head of Sales at Four Seasons Residences, Head of Sales of Millenium Tower, 20+ year as Concierge at Grand Hyatt and Former President of Les Clefs D'Or, USA. JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin
With over 30 years of experience in psychology and human behaviour, Pete Cohen, the People's Coach, has changed thousands of lives for the better. Pete Cohen is a distinguished speaker and presenter. He is a motivational and performance coach to the corporate sector, as well coaching both individuals and teams. Pete is a highly successful author with 20 books to his name. His internationally successful Habit Busting and Fear Busting were translated into multiple languages and he has had many bestsellers including Shut the Duck Up, Life DIY, and Sort Your Life Out. His books cover topics including health and wellbeing, personal development, leadership and engagement. With a background in psychology and sports science Pete has brought world-class sporting stars and teams to peak performance. Clients include Sally Gunnell, Ellen MacArthur, Roger Black, the Kent Cricket Team and the Arsenal football Club. An influencer in the true sense of the word, Pete Cohen is active on social media with daily inspirational posts on Facebook, Instagram and YouTube. Pete has a successful YouTube channel and his own podcast with more than 400 episodes. https://petecohen.com/ 30 Days Kickstart Challenge 3 Habits To Change Your Life Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin
Sarah Dandashy is a Travel and Hospitality Expert, and Best Selling Author of "Hospitality From Within" With over 18 years of luxury hotel experience, Sarah is proud to have worked at some of the top hotels in the country--from The Peninsula, Four Seasons, Fairmont Hotels, and The London West Hollywood. For 15 of those years, Sarah was a hotel concierge and part of the prestigious organization Les Clefs d'Or International. In 2015, she earned a special award from the organization created to help foster future generations of concierge, the title equivalent of "Best Young Concierge" in the world. Sarah is the creator of Ask A Concierge,® a multi-platform social media brand and Author of "Hospitality From Within" https://www.linkedin.com/in/sarahdandashy/ https://askaconcierge.tv/ https://hospitalityfromwithin.com/ Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience.
Adam Isrow is the President, Hotel Operations of Wolff Urban Management and Co-founder of GoConcierge. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience. We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. One of our Service Solutions specialities is the understanding of Luxury. We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.
Randy Santos is the Chief Concierge at Fairmont Doha and the current International President of Les Clefs d'Or. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience. We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. One of our Service Solutions specialities is the understanding of Luxury. We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.
Shujaat Khan is the Chef Concierge at Intercontinental Washington D.C. The Wharf. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience. We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. One of our Service Solutions specialities is the understanding of Luxury. We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.
Robert Marks is the Chef Concierge at the San Diego Omni Hotel, Vice President of UICH International & Past President of Les Clefs d'Or USA. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses the emotional components of navigating the various aspects of working with customers. In addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience. We inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. One of our Service Solutions specialities is the understanding of Luxury. We define what Luxury Service is and take you through the senses of Luxury to assist you in the ability to provide memorable Service LOVE to this clientele. Stiel & Steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads and role plays.
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