
Episode 270: Emily Built a DIY Brand So Good, People Ask Who the Designer Is
Want to join Emily and I inside DIY Design My Biz? Join today: https://whitedeer.com.au/diy-dmb (DM me “secret squirrel” on Instagram (@whitedeergd) for $200 off 🤫) What does it look like when a student actually follows a design process? Today I chat with Emily Richardson, founder of Holistic Dermal Clinic, who joined DIY Design My Biz with zero brand and a very clear idea of how she wanted things to feel. She's since built a brand so polished that her suppliers and clients regularly ask who her professional designer is... and she gets to say, "actually, that was me." Emily is a skin therapist and university student who runs her clinic half-days so she can give every client her full attention. She's creative, detail-oriented, and unapologetically a control freak when it comes to her brand, which is exactly why she wanted to learn the skills herself rather than hand it all over to someone else. This conversation is a really honest look at what it's like to build a brand from scratch when you're also running a business, studying, and trying to make everything feel cohesive. In this episode, we cover: Why Emily built her brand before she had clients (and why that decision paid off) How the online modules gave her the knowledge... and how the calls gave her the edge The moment she realised Canva had become a time-saver Emily's take on when to DIY vs. when to outsource, and how to think about investment when you're starting out Three skin care non-negotiables you actually haven't heard a million times Timestamps Intro 0:00 Interview 1:49 Wrapping up 35:51 ABOUT GUEST: Emily Richardson is a Dermal Therapist and owner of skin clinic, Holistic Dermal Clinic located in Townsville QLD. She helps women love their skin with non-invasive, gentle methods that embrace both modern advancements as well as holistic wisdom. This involves treating the skin through getting to understand the person as a "whole" to truly create custom, personalised treatments for the individual. Outside of all things skin related, Emily’s a wife, a dog mum and a former professional dancer. Plus she juggles all things business alongside uni, because life long learning is crucial to stay ahead of the curve! CONNECT WITH GUEST: Holistic Dermal Clinic: Insta: https://www.instagram.com/holisticdermalclinic Website: https://www.holisticdermalclinic.com.au Emily’s Insta: https://www.instagram.com/thedermalskintherapist Watch on YouTube: https://youtu.be/Uq8TLVFVC08 Read on the Blog: https://whitedeer.com.au/ep270/ WORK WITH JACQUI: // DIY Design My Biz: The best course for business owners DIYing their own brand and graphics in Canva. Learn more: https://whitedeer.com.au/diy-dmb // The Co+Creation Design Club: Design WITH the help of a professional designer in this high-touch coaching space: https://whitedeer.com.au/designclub // Design Studio: If you’re after fully done-for-you design services my studio team can help! https://whitedeer.com.au/designstudio













