The AI Playbook: How To Get Started with AI in Operations (ft. Metalinked CEO)
AI is changing the way manufacturers and supply chain teams work, but where should you actually start? In this episode, we sit down with Rehaan Bicha, the Co-Founder and CEO of Metalinked, to explore how businesses can approach AI in operations without getting caught up in the hype. Rehaan shares insights from his hands-on experience building AI products for manufacturing and supply chain, including where businesses have the biggest data gaps, how to identify workflows worth automating, and where human judgment still matters. We also get into one of the biggest trends in AI right now: vibe coding. While AI can make it easier than ever to build your own tools, Rehaan explains why operational software needs more than just a working prototype, especially when security, reliability, and business-critical data are involved. Whether you're just starting to explore AI or already experimenting with it, this episode offers a practical look at where AI can fit into your operations and what to consider before handing important workflows over to it. 00:00 - Teaser 00:25 - Intro 01:50 - Building Metalinked & Modernizing Supply Chains 03:31 - How Hands-On Experience Shapes AI Products 04:59 - The Biggest Data Gaps in Manufacturing 06:04 - Where Operations Leaders Should Start with AI 07:48 - AI Advantages for Smaller Manufacturers 08:49 - Identifying the Best Workflows to Automate 11:06 - AI vs. Traditional Manufacturing Software 12:49 - When to be Cautious About Automation 14:29 - Workflows Requiring Human Oversight 15:58 - Processes Never to Fully Automate 17:20 - Veteran Worker vs. AI Recommendation 19:33 - Real-World AI ROI & Use Cases 23:09 - Key Metrics to Track AI Success 24:17 - The First Metric SMBs Should Focus On 26:52 - Top Mistakes When Adopting AI 29:08 - The Dangers of Vibe Coding Operational Tools 31:22 - Vibe Coding Failures & Hacking Risks 33:19 - The Hardest Parts of Vibe Coding to Get Right 34:20 - Hidden Costs of Vibe Coding 36:18 - The Importance of Reliable & Trusted Data 38:21 - Evaluating AI Without a Tech Background 39:32 - Questions to Ask AI Vendors Before Investing 42:09 - SOC 2 Compliance Explained 43:09 - The Future of AI in Supply Chain 46:52 - Autonomous AI vs. AI as a Tool 48:30 - Final Advice for Inventory Leaders 49:13 - Outro ⬇️ Resources: Explore Metalinked: https://metalinked.ai/ Follow Rehaan on LinkedIn: https://www.linkedin.com/in/rehaanbicha/ ✅ Try inFlow Inventory for free and never run out of stock: https://www.inflowinventory.com/ 🎧 Stream our Secret Life of Inventory podcast: https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt 🎙️ Visit our website for show notes: https://www.secretlifeofinventory.com/ 👀 Have an interesting inventory story or business? Apply to be a podcast guest: https://www.secretlifeofinventory.com/apply-to-be-our-guest/ #inflowinventory #inflow #inventory #inventorymanagement






