Scale UP & Grow

Hosted by Turning Point Development Team

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Episodes

113

Latest episode

May 2026

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EN-US

About the show

Hello there! 🙌 You've just tuned into a space that dives into the nuts and bolts of our professional landscapes - the forces propelling us forward and those anchoring us down. "Scale Up & Grow" is your go-to resource for valuable, no-nonsense insights you can apply in real time! 🚀 With a wealth of experience spanning over 30 years in the corporate arena 🏢, coupled with the journey of running my businesses, I'm here to share, inspire, and empower 💪. We're talking business, leadership, and life in its rawest, most authentic form. Whether you're navigating through traffic 🚗 or settled at your desk 🖥️, prepare for an engaging, insightful ride. Feel free to jot down notes 📝 as we unravel the secrets to scaling up and growing in your professional journey. Welcome, and let's get started! 🎉https://calendly.com/tptrainingcenter

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60 recent

June 8, 202614 min

EPISODE 4: Why High Performers Quietly Disconnect From Leadership

EPISODE 4: Why High Performers Quietly Disconnect From LeadershipMost leaders are shocked when a high-performing employee resigns.They say things like:"I didn't see it coming.""They never said anything.""I thought they were happy."But the truth is, high performers rarely disconnect overnight.They disconnect gradually.Silently.Professionally.And leadership often misses every warning sign.In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts explores why some of the organization's most talented, committed, and reliable employees quietly disengage from leadership long before they leave the organization.This isn't simply a retention issue.It's a leadership issue.And in many organizations, it's an Executive Clarity™ issue.In this conversation, you'll discover:• Why high performers often receive the least amount of leadership attention• The hidden connection between leadership effectiveness and employee retention• How trust begins to erode inside organizations• The warning signs of disengagement leaders frequently overlook• Why top talent often disconnects before leadership notices• The organizational costs of losing high-performing employees• How leadership confusion, inconsistent communication, and lack of accountability impact retention• Why employee engagement is often a reflection of leadership behavior• The leadership practices that create trust, commitment, and long-term retentionThis episode is designed for:• CEOs• Executive Leaders• HR Executives• Senior Leadership Teams• Board Members• Superintendents• Business Owners• Organizational Decision Makers• Talent and Culture LeadersIf your organization is struggling with employee retention, disengagement, turnover, leadership effectiveness, workplace culture, communication challenges, accountability, or executive team alignment, this conversation will challenge how you think about keeping your best people.Because high performers don't usually leave because they stop caring.Many leave because they cared for too long without seeing meaningful leadership change.ABOUT MARY RICKETTSMary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, executive team development, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, improve communication, build trust, develop stronger cultures, and create high-performing teams.If this episode challenged your thinking, subscribe, share it with another leader, and join us for future Leadership Unfiltered conversations designed for leaders navigating real organizational pressure—not leadership theory.Executive Leadership | Employee Retention | Executive Coaching | Leadership Development | Leadership Effectiveness | Organizational Culture | Workplace Culture | Employee Engagement | Executive Team Alignment | Leadership Communication | Leadership Accountability | Talent Retention | Organizational Effectiveness | Executive Development | Team Performance | Leadership Strategy | Executive Clarity | High-Performance Teams | Workplace Trust | Change Leadership Support the show

June 4, 202614 min

EPISODE 3: The Leadership Blind Spots Costing Organizations More Than Money

EPISODE 3: The Leadership Blind Spots Costing Organizations More Than MoneyMost organizations don't struggle because leaders don't care.They struggle because leaders can't see what they can't see.The most expensive leadership challenges rarely begin as financial problems. They begin as leadership blind spots—unseen gaps that impact trust, communication, employee engagement, executive team alignment, decision-making, organizational culture, and overall performance.In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts explores the hidden leadership risks that often go unnoticed until organizations begin experiencing turnover, disengagement, low trust, poor communication, declining morale, leadership team tension, and stalled growth.You'll discover:• Why leadership blind spots exist at every level of leadership• The difference between leadership intention and organizational impact• How executive leaders unknowingly create confusion, frustration, and disengagement• The hidden costs of leadership blind spots that never appear on financial reports• Why executive teams often overestimate alignment• How trust, culture, accountability, and leadership credibility are affected by what leaders fail to see• The warning signs organizations ignore before performance begins to decline• Why high-performing leaders actively seek feedback, challenge assumptions, and prioritize Executive Clarity™This episode is designed for:• CEOs• Executive Leaders• Senior Leadership Teams• HR Executives• Board Members• Superintendents• Department Leaders• Business Owners• Organizational Decision MakersIf your organization is experiencing communication breakdowns, leadership challenges, culture concerns, accountability gaps, employee disengagement, executive team misalignment, or difficulty navigating change, this conversation will challenge how you think about leadership effectiveness.Because the greatest leadership risk is often not what you know.It's what you don't know you can't see.ABOUT MARY RICKETTSMary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, executive team development, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, organizational culture, communication, accountability, and team performance.If this episode challenged your thinking, subscribe, share it with another leader, and join us for future Leadership Unfiltered conversations designed for leaders navigating real organizational pressure—not leadership theory.Executive Leadership | Executive Coaching | Leadership Development | Organizational Culture | Leadership Communication | Executive Team Alignment | Employee Engagement | Workplace Culture | Leadership Effectiveness | Strategic Leadership | Executive Clarity | Leadership Accountability | Team Performance | Organizational Effectiveness | Leadership Blind Spots | Change Leadership | Executive Development | Leadership Strategy Support the show

June 1, 202614 min

Episdoe 2: Your Team Isn't Burned Out — They're Exhausted From Leadership Confusion

Your Team Isn't Burned Out — They're Exhausted From Leadership ConfusionBurnout has become the explanation for almost everything in today's workplace.Low engagement? Burnout.Turnover? Burnout.Poor morale? Burnout.Declining performance? Burnout.But what if we're diagnosing the wrong problem?In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts challenges one of the most common assumptions leaders make about employee exhaustion.Many employees are not overwhelmed by the amount of work they have to do. They are overwhelmed by unclear priorities, conflicting expectations, inconsistent communication, constant organizational changes, and leadership teams that are not aligned.Employees can handle hard work.What they struggle to handle is uncertainty.In this powerful conversation, Mary explores:• The difference between employee burnout and leadership confusion• Why unclear expectations create frustration, disengagement, and turnover• How leadership teams unintentionally create confusion inside organizations• The hidden cost of inconsistent communication and shifting priorities• Why employees stop contributing when clarity disappears• The leadership behaviors that build trust, alignment, and accountability• Questions every executive team should be asking themselves right nowIf you are a CEO, executive leader, HR professional, superintendent, department leader, board member, or organizational decision-maker, this episode will challenge how you think about employee engagement, workplace culture, leadership communication, and organizational performance.Because sometimes the problem isn't employee burnout.Sometimes the problem is leadership clarity.ABOUT MARY RICKETTSMary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, communication, accountability, trust, and organizational culture.If this episode resonated with you, subscribe, share it with another leader, and join us for future conversations designed for leaders navigating real organizational pressure—not leadership theory.MaryRicketts.comTurning Point Training & Developmentsupport@tptrainingcenter.com Support the show

May 5, 202613 min

Episode 1: Why Smart Leadership Teams Still Fail Each Other

Why Smart Leadership Teams Still Fail Each OtherSome of the smartest leadership teams are still struggling with:communication breakdowns,leadership misalignment,executive tension,reactive decision-making,and declining trust across teams.And most organizations do not recognize the damage until culture, morale, retention, or performance begins to suffer.In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts pulls back the curtain on what really happens behind closed leadership doors.This conversation explores:• Why leadership teams become misaligned• The hidden cost of reactive leadership• How inconsistency damages trust• Why employees often recognize leadership dysfunction before executives do• The leadership blind spots impacting organizational culture and performanceThis is not leadership theory.This is the real conversation executives, HR leaders, boards, and leadership teams need to hear.If you lead people, departments, teams, or organizations — this episode will challenge how you think about leadership alignment, communication, accountability, and culture.Mary Ricketts, MBA is the CEO of Turning Point Training & Development and creator of Executive Clarity™, helping organizations strengthen leadership effectiveness, communication, trust, and team alignment through executive coaching, leadership workshops, executive briefings, and keynote presentations.#ExecutiveLeadership #LeadershipDevelopment #OrganizationalCulture #ExecutiveCoaching #LeadershipCommunication Support the show

October 7, 202515 min

The Culture Wake-Up Call – Why “Fixing the Culture” Isn’t a Slogan

If you’ve ever said, “We need to fix the culture”… but weren’t exactly sure what that meant — this episode is your wake-up call.On this week’s episode of ScaleUP & Grow, Mary Ricketts (your favorite straight-talking, leadership-shifting coach) breaks down the real meaning of organizational culture — the stuff most leaders avoid, deny, or downplay.This isn’t another soft, feel-good conversation about morale. This is a bold, direct, game-changing message about leadership accountability, trust, communication, and the everyday behaviors that silently shape your team’s performance.In this episode you’ll discover:• The truth behind why culture breaks (hint: it’s not your employees) • The 5 hidden symptoms leaders overlook until it’s too late • How leadership behavior—good or bad—sets the emotional temperature of the entire organization • Why “fixing the culture” isn’t HR’s job… it’s yours • The silent damage caused by avoidance, inconsistency, and unspoken tension • 7 powerful diagnostic questions every leader must answer before attempting any culture changeAnd yes — Mary brings that Gary Vee energy: direct, unfiltered, and all real. No strategies. No step-by-step fixes. Just pure clarity, truth, and leadership awareness you can’t afford to ignore.WHY LEADERS NEED THIS EPISODE If your team is disengaged, silently frustrated, performing on autopilot, or nodding without speaking up? You don’t have a performance problem — you have a culture problem.This episode will help you finally see what’s been hiding in plain sight.WHO THIS EPISODE IS FOR • C-level executives • VPs, directors, and school leaders • Entrepreneurs building teams • Nonprofit leaders • Anyone responsible for people, performance, and impactIf you lead humans, this episode is mandatory listening.CALL TO ACTION! Ready to stop guessing and start leading with clarity? Listen now — and share this episode with another leader who needs the truth.And if you're ready for private coaching or team culture diagnostics, connect with Mary at:Turning Point Training & Development www.MaryRicketts.comSubscribe, rate, and leave a review — your feedback helps us elevate more leaders and transform more cultures. Support the show

September 25, 202512 min

The Hidden Cost of Skipping Onboarding: Why Most Boards and Executives Start at a Disadvantage

🎙️ NEW EPISODE ALERT!The Hidden Cost of Skipping Onboarding: Why Most Boards and Executives Start at a DisadvantageLet’s be real—most leaders don’t fail because they lack skill. They fail because nobody set them up to win.In this episode of ScaleUP & Grow, I’m exposing the truth behind why so many executives and boards lose momentum in the first 90 days. It’s not politics. It’s not pressure. It’s the absence of a real onboarding strategy.When onboarding is weak, culture cracks, trust erodes, and performance drops—quietly at first, then all at once. If you’ve ever stepped into a new role or welcomed a new leader and felt the chaos creeping in… this one’s for you.🎧 Listen now. 💼 Reflect on what’s really happening in your leadership pipeline. 🔥 Then decide if you’re leading from clarity or confusion.👉 Upcoming Live Webinars👉 Visit us online: www.maryricketts.com👉 Visit us online: www.tptrainingcenter.comBecause excitement isn’t onboarding— and hope is not a leadership plan.#Leadership #BoardDevelopment #ScaleUPandGrow #MaryRicketts #ExecutiveLeadership #Onboarding #Culture Support the show

September 22, 20257 min

Why Most Boards Break During Transitions — and Don’t Even See It Coming

🎙️ NEW EPISODE DROP!Why Most Boards Break During Transitions — and Don’t Even See It ComingMost boards don’t fail because of their mission. They fail in the moments between leadership.In this episode of ScaleUP & Grow, I’m getting real about what actually happens when boards shift power, pass the baton, or bring in new leadership—and why silence, assumptions, and “we’ll figure it out” thinking destroy trust, culture, and progress.If your organization is experiencing that uneasy pause between leaders, this episode is your wake-up call. 🎧 Listen now. 🎯 Reflect honestly. 💼 Then decide if your board is built to sustain or stumble.👉 Upcoming Live Webinars 👉 Visit us online: www.maryricketts.com👉 Visit us online: www.tptrainingcenter.comBecause when the board doesn’t move together— the mission doesn’t move at all.#Leadership #BoardDevelopment #ScaleUPandGrow #MaryRicketts #ExecutiveLeadership #Governance Support the show

September 17, 202533 min

The Unseen Hand: How Bias Shapes Your Leadership (And What to Do About It)

What if your biggest leadership blind spot… was you?In this powerful episode of ScaleUP & Grow, host Mary Ricketts dives deep into the hidden world of unconscious bias—not as a buzzword, but as a real, measurable force that shapes how you lead, hire, promote, and build trust.This isn’t about blame. This is about awareness, ownership, and action.You’ll discover: ✅ What bias actually is—and where it shows up in your leadership without you realizing ✅ The 5 tell-tale signs you’re not owning your bias (and how to fix it) ✅ How “gut instincts” can quietly derail inclusion, innovation, and trust ✅ Real-life stories, powerful data, and examples from high-performing organizations ✅ Practical self-examination tools to reduce bias and make better leadership decisionsWhether you’re leading a team of five or five thousand, this episode will challenge you to look inward and take your leadership to the next level—with clarity, fairness, and purpose.💡 Reflection Questions Inside the Episode:Are you rewarding familiarity over true talent?Do your promotion decisions reflect intention—or comfort?Would your team describe your leadership as fair, inclusive, and objective?📊 Stat Drop: 95% of our decisions are made by our subconscious. If we don’t slow down and examine our patterns, we’re not leading—we’re reacting.🎯 Call to Action: Pick one decision-making pattern this week and examine it. Then take one step to interrupt bias in your leadership. Growth starts with ownership.🔁 If this episode challenges you, share it with a fellow leader. Let’s normalize growth, self-examination, and leading with impact.🎧 Listen now on Apple, Spotify, or your favorite platform. #ScaleUpAndGrow #LeadershipDevelopment #BiasInLeadership #ExecutivePresence #InclusiveLeadership #LeadWithClarity Support the show

September 6, 202515 min

The Confidence Crisis in Leadership

Here’s the truth: if you don’t project confidence as a leader, you’re leaving money, influence, and opportunities on the table.In this episode, we dig into one of the rawest leadership pain points — the confidence crisis. Leaders who second-guess themselves, who struggle with executive presence, or who shrink back instead of stepping up don’t just hurt themselves… they drag their teams and organizations down with them.Confidence is contagious. When you lack it, your team mirrors it. Morale sinks. Execution suffers. And at the organizational level, stakeholders, investors, and clients see the cracks — and they move on.💡 This episode is not about fluff or hype. It’s about the why behind the confidence gap, how it shows up, and what it’s costing leaders, teams, and organizations every single day.What You’ll Learn in This Episode:Why leaders who lack confidence lose credibility and trust.How insecurity spreads to teams and damages morale.The hidden financial cost of low executive presence on organizations.The psychological toll hesitation takes on leaders themselves.Why building true confidence is non-negotiable for lasting influence.Who This Episode Is For:Leaders who feel overlooked or undervalued.Executives struggling with executive presence in high-stakes rooms.Teams and organizations that sense hesitation at the top and are paying the price.👉 If you’re ready for a wake-up call about the cost of doubt, this episode will hit hard.Upcoming Live WebinarsLeadership without confidence isn’t leadership — it’s survival. And survival is not what you were built for. Tune in now and start reclaiming the confidence your leadership demands. Support the show

September 2, 202521 min

The Silent Killer of Teams — Poor Communication

Poor communication is the silent killer inside your organization. It creeps in quietly, erodes your credibility as a leader, frustrates your team, and bleeds money from your company’s bottom line.In this episode, I’m pulling back the curtain on why unclear or inconsistent communication is the #1 leadership blind spot — and how it silently destroys trust, morale, and execution.This is not fluff. This is the raw truth. You’ll hear the data, the real impact on leaders and teams, and the organizational costs no one talks about. And here’s the wake-up call: if you don’t face it, you’re training your team to stop caring.💡 We’re not giving away the “fix” here — that’s reserved for our paid coaching and webinars. But this episode will light a fire under you to stop ignoring the damage of poor communication.What You’ll Learn in This Episode:Why poor communication erodes leadership credibility and trust.The hidden cost to your team: disengagement, burnout, and mistakes.The staggering financial and cultural impact on organizations.The psychological toll poor communication takes on your people.Why fixing this issue is not optional for leaders who want to win.Who This Episode Is For:Leaders who feel like their teams aren’t executing at the level they should.Executives who want to stop bleeding time, money, and morale.Organizations tired of meetings that go nowhere and goals that keep slipping.👉 If you’re serious about leading with clarity, this episode will hit you like a wake-up call.Don’t let poor communication be the reason your team disengages, your culture collapses, or your bottom line suffers. Tune in now — and start owning your role in fixing it.Upcoming Live Webinars Support the show