Supplier Soundbytes: How Gen AI Is Rewriting the Automotive Buying Journey
In this episode of Autology’s Supplier Soundbytes, Jens-Peter Sjöberg, CTO and Founder of Phyron, explores how generative AI is reshaping the automotive buying journey. Phyron uses AI to turn standard vehicle images and data into engaging, professional marketing videos at scale - helping automotive businesses create more personalised and compelling digital experiences. His central message: AI’s biggest opportunity isn’t automation - it’s creating more personalised, human and emotionally engaging experiences. JP argues that Gen AI can move automotive retail beyond one-size-fits-all vehicle presentation. By using customer data and behavioural insights, AI can tailor how vehicles are presented to individual buyers - connecting a car with their personality, lifestyle and aspirations. Drawing inspiration from Hollywood storytelling, he sees AI enabling brands to create richer digital experiences that resonate emotionally, rather than listing product features. Looking ahead, JP expects AI to influence virtually every customer touchpoint, from discovery and consideration through to post-purchase engagement. The key takeaway for automotive businesses? Don’t focus on a single AI solution. Step back, examine the entire customer journey, identify where AI can improve the experience, and educate yourself on what your organisation genuinely needs. The opportunity lies in taking a holistic view - not solving one piece of the puzzle in isolation. Jens-Peter Sjöberg [Source: Phyron] We’d love to hear your thoughts on this episode. Reach out to us at autology@mobilityglobal.com . Don’t forget to hit the subscribe, follow, and like buttons to stay updated with the latest episodes of Autology. Subscribe: Apple Podcasts Spotify



