RPI Tech Connect

Hosted by RPI Consultants

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Latest episode

Jun 2026

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EN-US

About the show

RPI Tech Connect is the go-to podcast for catching up on the dynamic world of Enterprise Resource Planning (ERP). Join us as we discuss the future of ERPs, covering everything from best practices and organizational change to seamless cloud migration and optimizing applications. Plus, we'll share predictions and insights of what to expect in the future world of ERPs. RPI Tech Connect delivers relevant, valuable information in a digestible format. Through candid, genuine conversations and stories from the world of consulting, RPI Tech Connect provides actionable tips to help you elevate your organization's ERP. Whether you're a seasoned professional or new to the ERP scene, our podcast ensures you're well-equipped for success. Tune in as we explore tips and tricks in the field of ERP consulting!

Listen to episodes

60 recent

June 16, 2026Episode 1247 min

What KLAS Research Says About Healthcare ERP Outcomes

Send us Fan MailKLAS Research has interviewed hundreds of healthcare decision-makers about their ERP experience, and the same patterns keep showing up.In this episode, Kevin Huang, PhD, Principal Healthcare Consulting Lead at KLAS Research, joins to share what his team has uncovered in recent years. He shares what the data reveals about why outcomes diverge, and why the biggest gaps tend to show up around training, communication, and how well organizations and their implementation partners work together.Kevin also previews forthcoming KLAS research on what health systems are doing after go-live, including where organizations are finding quick wins through tools like AP automation, and what the broader shift toward optimization looks like across the market.If you're in healthcare and wondering whether your ERP is delivering what you were promised, this one's worth your time.

June 2, 2026Episode 1129 min

Back to Basics at GHX 2026

Send us Fan MailConferences can feel like a lot, but this year's GHX in New Orleans had a clear message.In the latest episode of RPI Tech Connect, Principal Supply Chain Consultant Stephanie Marquez returns to share her three biggest takeaways from the summit; why the industry is getting back to process fundamentals; how cross-functional collaboration is finally getting the attention it deserves; and why small experiments often beat big plans. She also shares a few quotes from the event that remind us that while technology and systems play a key role in supporting healthcare supply chains, it's still a human-centered process.Beyond the sessions and panels, what stayed with Stephanie was simpler: healthcare supply chain professionals everywhere are wrestling with the same challenges. If you've ever wondered whether you're focused on the right things, this episode might be the validation you didn't know you needed.If you work in healthcare supply chain and want to know how your peers are building resiliency in their operations, check this one out.

May 12, 2026Episode 1032 min

3 Change Management Principles Every ERP Team Needs

Send us Fan MailMost companies don't realize how much can go wrong in an ERP project before the software is even chosen.In this episode of RPI Tech Connect, change management consultant Casey Gomes shares why so many large IT initiatives fail to deliver and what organizations can do differently from the start.With 30-plus implementations under his belt, Casey walks through three principles that separate projects that stick from ones that stall: getting the right people in the room early, aligning the executive team around a shared vision, and giving the initiative a "why" that motivates people.He also makes a case for bringing in outside help before system selection and explains exactly what you're risking if you wait.If you're in the early stages of an ERP project, or about to be, you won’t want to miss this conversation.

April 28, 2026Episode 935 min

When Your WFM Consultants Used to Be Nurses, Scheduling Gets Easier

Send us Fan MailMost nurse scheduling problems aren't software problems—they're people problems, and it helps to have consultants who've walked in those shoes.In this episode of RPI Tech Connect, host Chris Arey sits down with Brianna Zink, Senior Director of Global Strategy for WFM at Infor, and Maria Hamberlin, Senior WFM Business Analyst at RPI Consultants—two former nurses who started their careers together at a long-term acute care hospital and now help healthcare organizations get real value out of workforce management technology.They talk about the real impact of scheduling challenges on nurses and the patients they care for, how to train teams on WFM so that adoption actually sticks and staff stop reverting to paper and workarounds, and what it takes to build lasting confidence in a system that can genuinely make their lives easier.They also share fresh takeaways from AONL, including some standout conversations and innovations that are pushing nursing and healthcare forward.Whether you're a nurse manager, a WFM admin, or just tired of scheduling headaches, there's something in here for you.

April 14, 2026Episode 844 min

Solving the Healthcare Affordability Crisis

Send us Fan MailHealthcare costs keep climbing, and the systems meant to manage them are straining under the weight. In this episode of RPI Tech Connect, healthcare technology leader Brian Rosenberg returns to explore why healthcare is so expensive and where the real opportunities to bring costs down actually live. From AI-powered ambient documentation to smarter supply chain management to back-office automation, Brian makes the case that operational efficiency is the lever most healthcare organizations aren't pulling hard enough. He also shares why the conversation needs to shift away from who's footing the bill and toward fixing the underlying cost of care itself. If you work in healthcare and want a grounded, practical perspective on where to start, this discussion is for you.

March 31, 2026Episode 725 min

The PM You Didn't Know You Were Missing

Send us Fan MailAn ERP implementation has a lot of moving parts, but one of the most overlooked is who's actually looking out for you throughout the project.Your vendor brings a project manager to the table, but that person works for the vendor. In this episode of RPI Tech Connect, Deborah Kaminetzky, founder of DeFacto PM, joins to talk about what role a client-side project manager plays during an ERP project and why the difference matters more than most organizations realize.Deborah has worked both sides of the table, and brings a refreshingly honest point of view on where implementations go wrong. The conversation covers everything from how to handle workarounds your team has built, to why including more stakeholders during discovery calls can save a project down the line. If you've ever wondered whether your ERP project has the right people in the right roles, this episode offers valuable perspective on how to evaluate that.

March 17, 2026Episode 625 min

The Yoga AP Automation Difference & Why It Matters for Healthcare

Send us Fan MailThe largest healthcare organizations in the country don't choose their AP automation platform by accident. There's a reason Yoga keeps winning in that space—and it comes down to three things: how it was built, how it's supported, and how it actually uses AI. Senior Cloud Engineer Nate Dean joins RPI Tech Connect to break down what sets Yoga apart from platforms that look good in a demo but fall short in production, including a real example from that very morning that shows just how fast the team moves. If you're evaluating AP automation solutions and want to know what to look for beyond the demo, this episode is worth your time.

March 3, 2026Episode 523 min

When Your ERP Consultant Isn't the Right Fit

Send us Fan MailSwitching consulting partners mid-implementation can feel risky—but staying with the wrong one might cost you more.In this episode of RPI Tech Connect, Senior Financial Consultant Alesandro Gargano shares what the project recovery process looks like for customers who've decided it's time for a change. From the first conversation to rebuilding momentum, Alessandro explains how the right partner earns your trust, works with your team, and gets things moving again.If your implementation has stalled and you're not sure what to do next, this episode is a good place to start.

February 17, 2026Episode 451 min

Inside Our 3rd Annual Infor Community Survey: Trends You Can’t Ignore

Send us Fan MailThe results are in—and year three tells a much bigger story.In this episode of RPI Tech Connect, we break down what we’re seeing in our third annual State of the Infor Community Survey, including a closer look behind the headline numbers.Cloud activity has accelerated in a big way. AI experimentation is everywhere, though enterprise adoption tells a more measured story. Reporting satisfaction is up and interestingly, the organizations using multiple tools seem to be the most content with their approach. Meanwhile, testing is still largely manual, and payroll modernization continues to trail behind as 2030 gets closer.Nothing in this year’s data feels chaotic but rather is deliberate. Organizations are moving just not all at once, and not all in the same direction. It’s part of the reason why we conduct this survey each year and the results from this edition point to the need to collaborate collectively.If you’re part of the Infor ecosystem, this episode is a candid look at where things stand right now and where they’re trending.

February 3, 2026Episode 326 min

What No One Tells You About ERP Projects

Send us Fan MailERP projects succeed or fail based on how they are managed, not the software itself.In this episode of RPI Tech Connect, RPI PMO Director Theresa Nelson explains what most organizations are not told before starting an ERP implementation. She discusses the project management decisions that determine ERP success, including leadership alignment, communication planning, risk tolerance, and methodology selection.Theresa breaks down why waterfall remains the dominant ERP project management approach, how agile methods fit into ERP work, and why highly integrated systems require structured planning and phased testing. The episode also explains the role of unit testing, system integrated testing, and user acceptance testing in reducing risk before go live.To make those concepts relatable, Theresa draws a parallel between ERP project management and parenthood, explaining how prioritization, critical path, and knowing which things you cannot drop are essential in both.Listeners will learn what causes ERP projects to go off track, how strong project managers identify issues early, and what organizations should look for when selecting an ERP implementation partner.